NextCare Urgent Care

I’ve been here many times now, as NextCare and even previously when this location was Advantage. The Physicians have remained the same, Dr Ash & Dr Levine. Both are both kind and thorough, gentle with my children and fairly quick in their care. Though, the receptionists always seem to lack personality, and there have been a few through there. I do lick the Medical Assistants, professional yet kind.
Naturally there is a wait, however this is drastically reduced when you check-​in online, it’s simple and highly recommended.
The waiting room is a bit cold in temperature (expected) as well as ambiance. There is a super small area behind a glass block wall for children and families but only one wood block «roller coaster» toy and a few worn board books.
Overall: This is no longer the closest Urgent Care to me any longer, since they seem to be popping up everywhere (more choices of UC’s than restaurants it seems). Lol. I will continue to go here as My children are already familiar with the Physicians.
P. S. Tip do not go to shake Dr Levine’s hand he will refuse due to germs, smart but a little off-​putting at first.

This is a wonderful clinic. Great Staff and Dr Levine is excellent. The wait times are short and they have a convenient on-​line check-​in. I receive better service than my primary care provider. A+

Only 2 people ahead of me. 2.5 hours of waiting, $ 75 copay and still no doctor! Been told «I’m next» for the last hour. Ridiculous!

Best Urgent Care in Surprise! Confident, compassionate, and Exceptional care. We drive by many Urgent Care facilities to get treated by this one. I had a large second degree that wasn’t healing right, and Dr. Ash knew exactly what to do. It felt like I was being treated at a hospital. The wait time was a little over an hour, however once treated it was totally worth it. Register your appointment online to avoid the wait! Dr. Ash and his team are the best!

The front office was nice. Doctor was friendly and efficient. I would go back here again.

What great service! Love the online checkin and text that lets you know when to come in.

I can highly recommend this urgent care facility. I was visiting the area from out of town and came down with the flu. I went by there for treatment. I found the staff to be friendly, courteous, and efficient. There wasn’t much paperwork to fill out, which is a very good thing when you’re sick. I was called in to see someone after about a 20 min wait. There was one more person to speak with before seeing the doctor. All along the way, the questions were appropriate to best discovering my illness. I was impressed that the entire staff really knew what they were doing and they were very caring, as well. The doctor took his time to ask me questions and answer mine and explain his treatment plan. If I’m ill on any future visit — hopefully not — I would definitely return to this facility for treatment.

Been to this clinic before and it was fine. Today was the worst experience, that I had to leave. When I got there I was the only patient to be seen. Waited ten minutes, then was taken to the back and put in the room. Was told I couldn’t leave the door open even though it was extremely hot because of the hepa law. Fine if the office had other patients but I was the only one there. The doctor was no where to be found. So now it’s 15 minutes and I move to the outside waiting room since I am on oxygen and need to be in a cool area. The doctor still no where to be seen, so after 45 minute wait I left without seeing anyone. So if you don’t mind waiting forever even when no is there this place is for you.

I have lived in Surprise for 5 yrs and wish I knew about this place a lot sooner. I will never go to another urgent care again. I’ve been twice and each time we were in, and out in under an hr. The first time we were in and out within 40 min, the second time 20 – 25 minutes! There was no ridiculously long wait while waiting on the prescription and we didn’t need to sign any discharge paperwork! Everyone was nice, and the place was clean!

This is a good urgent care to choose in the Surprise area. The wait can be long, but you get that anywhere these days.
Dr. Ash is very «comforting» in his approach. My son is 6 and he took great care in his examination of symptoms.
Friendly staff. Clean office. Pleasant waiting area. They also offer online check in. I would choose them over Fast Med anyday.

Have been here a few times. Web check in actually works, short wait times and attentive doctors. In and out in about an hour, not bad for a small urgent care these days. Got the right meds, feeling much better after a few days.