Presentation was nice, gentleman was punctual. Just was found to be rude and disrepectful when asking about third party contractors and lapse of communication. Fingers were not being pointed by myself. Yet, the gentleman felt disrepected in my telling of events that were relayed to me by my realtor. Gentleman was dismissive of my concern not allowing me to voice my concern or ask questions before cutting me off in conversation, and proceeding to threaten to leave the site without reviewing the inspection due to him feeling disrespected. Gentleman was short and condescending. However, putting that aside, the inspection itself was very thorough. Recommendations were given where needed. Just keep in mind termite inspection may not be the same day as the home inspection(which website does say it is independent of the home inspection, but differentiation of dates/times were not provide to me nor my realtor). Ask questions and get contact information for third parties beforehand.
Hubert F.
Évaluation du lieu : 5 San Jose, CA
This is my second home purchase so I will compare my experience with the previous inspection and explain why I chose this company instead of other ones. when I searched the internet for an inspector, I came across Roadrunner Home Inspection. It was at least the 8th website I read over and read their corresponding reviews. This company was the only one who had pricing up front without calling the company. That shows me how upfront the owner will be and there’s no hidden fee or adjustment. He was easy to get a hold on the phone and was available to inspect in two days! Additionally, he only does 1 inspection a day, dedicating his entire day to your inspection — if needs it. So we had lots of time to ask him questions. My fiancé and me requested an inspection even though this company didn’t have many reviews on Unilocal.During the inspection, he showed up an hour earlier and we showed up half way through. Towards the moment when he goes over his report, he whipped out a projector! I was excited! In my 1st inspection, I was hunched over the persons computer trying to see the pics. With my fiancé and the seller present, the projector saved us! He was able to zoom in on the pics to really show the problem! He also gave recommendations on how to improve the home up to code. Ways to improve the house, small fixes that will last a long time. I appreciated ALL of his feedback, and he was knowledgable, informative and sincere about the improvements. He emphasized the more important areas and his report states what needs immediate attention while others are considerations. It’s refreshing to know that he’s extremely thorough but can isolate the more important things to focus on. Additionally he finished with an infrared reading of the AC vents to assess it’s effectiveness at each vent. Also, the inspection included a termite inspection! I highly recommend him!!! I was blown away by his thorough report, recommendations, presentation. Definitely worth the money for his service!
Eric H.
Évaluation du lieu : 5 Scottsdale, AZ
I thought Mike was extremely thorough and presented his findings in a very comprehensive manner. Licensed termite inspector is a added bonus and must here in the desert.