Kohl’s

I used to really like kohls. It can be a one stop place to shop for kids and kitchen and bath items. Reasonable prices. Only buy brand name for adults but a good place to get kids clothing.
I have had the electronic tags left on clothing four times in one year. The last time I specifically asked that no tags be left and everything be double checked as I didn’t want to return to the store, yet again.
Of course, I put on the new clothing and the tag was on the pant leg. I returned to the store and asked the only customer service person for help. She disregarded me. I had to go through two store managers to get help.
If I have to return to a store after every purchase, it defeats the one stop shopping experience. I have turned off my kohls card and found a
New place to shop. Bad customer service. Rude staff.

Prices ok. Store a mess due to the sale. Husbands jeans were buy one get one 50% BUT they only had one in his size. And no floor staff were at all helpful. This totally did him in and I doubt he will be stepping into Kohl’s any time soon.

I loved Kohl’s back in the 90’s. They had cool clothes that were made of real fabrics, (cotton). I still have some of those items because they were quality. So much for the good ol days.
Lately, I am not able to shop here because of the poor selection and quality, (especially in the women’s dept). Clothing in the Misses dept. is slightly better as they tend to be made of natural fabrics.
Be especially cautious of their celebrity clothing lines which are made of cheap disposable fabrics and will probably not last the season. Do you see the celebrity wearing these clothes? Of course not. They wear high end designer clothing made of choice fabrics.
My biggest frustration is the young man’s dept., everything is super casual with beer/​crass logos. In the grown man’s dept, many of their sweaters and other items have logos as well and are just way overpriced. I don’t mind a hidden logo but I do not like blatant logos on adult clothing, too high-​school.
Their accessories: bags, shoes belts are primarily made of vegan, (fake) leather and are therefore substandard quality. I do like the selection of Adidas and Nike sneakers though and they are usually at a good price.
Bedding is not made of quality materials, mostly polyester.
Kitchen and household products are sold at an elevated price.
I’ve come to realize that the They have frequent sales because their base prices are so elevated. If you pay attention, you will realize that the sale price is really the fair market value price and not a «real» sale.
The clearance sales represent the best opportunity for a real bargain. Also, if you must shop at Kohl’s, I recommend the Holcomb Bridge near Evers Rd. location. It is better organized, well-​stocked and has great customer service.
Overall, Kohl’s is a store of convenience; a place to run and grab something quickly when you don’t have time to really shop and don’t want to go to the mall.

This Kohl’s is the WORST Kohl’s I have ever been to. Would give no star if possible. The woman at customer service lied to us about what we could exchange. Then when a manager was called, there was no response. However, there was a man that was able to return something without the actual merchandise, but he had to make a huge scene to get it done. So much for that southern charm. Can’t wait to get back to my Ohio stores!

Now I remember why I stopped shopping at Kohl’s! Used to be a frequent Kohl’s customer but experienced so much crappy customer service, not to mention how insulting it is they jack prices waaaayyy up and then have a 70% off sale! So after I moved to John Creek and had so many other shopping choices I was over them.
I don’t know what possessed me to stop here today, I just was looking for something new, didn’t remember how much I dislike this store. Big mistake!
As I’m in the fitting room I can hear someone yelling, screaming curse words, angrily and violently just cursing someone out. I was afraid to leave the fitting room! I was sure there was about to be a hostage situation in the middle of Kohls. As it turned out it was the Kohl’s employees in the store room cursing and yelling and being sounding violent with one another.
Still a little afraid that something bad was going to go down I took my one item and went to the service desk to check out. I also had a 15% off coupon from Unilocal for checking in at Kohl’s today. The cashier did not know how to use the coupon so she asked the manager, Michael. Michael informed me that they did not take Unilocal coupons, that Kohl’s had never had any kind of agreement to take a Unilocal coupon and he couldn’t help me. He said that if I wanted to sign up for their email club then Kohl’s would send me coupons that I could actually use, in a nasty little voice.
Forget you, Kohls! I will not tolerate poor, down-​right nasty customer service. Great job losing a customer AGAIN. I can’t wait to hear what Kohls corporate and Unilocal think of his refusal to accept coupon.

Love KOHLS. close, convenient, and affordable. If they don’t have it at the store you can always order online at the store and not pay for shipping.

This kohl’s was pretty awesome. It’s just as big as the location near my home (Duluth), but better organized. There always seem to be some sort of sale going on, and the customer service was great. Very friendly! I also like the dressing rooms. Most dressing rooms that don’t have an attendant tend to be overstuffed and have remaining clothes still hanging in the rooms. Not here! I can dig that.

This particular location is right behind my work. I’ve been coming here a lot on my lunch breaks. It is pretty nice place for all kinds of shopping. There is clothing, shoes, home décor, jewelry, etc. the customer service has been great and they are always very friendly. My friend came here the other day and bought something that was on sale for $ 60 and ended up paying ONLY $ 2.73 after using her kohls cash and coupon, AWESOME!

I LOVE Kohl’s! They seriously have THE best customer service and best deals! I buy most of my home décor from here. Everything here is usually always on sale. The other day I was in there I spent $ 100 (earned $ 20 in Kohl’s cash) and «saved» $ 250!

I love this store. Recently renovated. Store looks like new. The deals are amazing. I have Kohl’s credit card and almost always get 15, 20, or 30% off in the mail. Also, if you look around online you can almost always find a coupon for the stores. Before I went to the store recently, I goggled coupons for Kohl’s and found a 20% off everything in the store (even items on sale). I have never had a problem finding a sales person help me find something. I admit this store is busy, and you often have to wait in line. For the deals and good customer service, it is worth the wait.

This Kohls was recently renovated and the staff are awesome! There is never a shortage of sales and good deals to be found. I love this store!