Vocelli Pizza

We’ve ordered delivery from this location many times in the past 15 years. Today i traveled all day and hadn’t eaten much, so my husband promised my favorires when i got home. The internet order promised 30 – 45 minites. Well after an hour, he called to check and they said the order was «just about» to leave the store. He headed out to pick up something else. I still wanted my pizza, so i called back. They put me on hold for a manager and then I got cut off. I called back. They pffered a discount on our next order (teally? who would order again?) I said I wanted the price of the order credited to our account. At this point the guy started yellong at me about how pizza places get busy and they have no control over what time the internet order promises. He said I should call someone, but i couldn’t understand the name. When I asked, he screamed he was busy and hung up on me.
We had fried chicken from Giant Eagle. Will drive to any other place for pizza in the future.
Long live customer service.

Love the pepperoni rolls and the garlic Romano wings were amazing. So delicious and tender. Very juicy. I also had the cheese sticks delivered. For the price you can’t beat it. They were cheesy and amazing.

I had pizza from here for lunch yesterday, courtesy of a friend who I helped move. I’d also had some from the Lawrenceville location at an event I attended over a year ago, also gratis. In both instances, I wasn’t impressed by the quality or taste. The pizza is your pretty nondescript, standard chain pizza (not thin crust, but not deep dish either), akin to pizza from national chains such as Papa John’s, Domino’s, etc. I actually prefer Papa John’s to Vocelli, since I like their sauce better (smoother and sweeter) and the garlic sauce that comes with the pies. I can’t comment on toppings, since both times, I had plain cheese pizza (which is my standard for judging pizza quality, anyway). I also can’t comment on the price or service, since I didn’t order in either instance. There’s way better pizza to be had in PGH (see my pizza list for suggestions), so do yourself a favor and patronize a great independent pizza place – or even a decent chain pizzeria, such as Papa John’s or Pizza Hut.
EDIT: In the Regent Square/​Swissvale/​Wilkinsburg area, I recommend Park Pizza and Cream on Braddock, which makes a far superior pizza, and also sells by the slice.

Picked up a «well done» pepperoni, mushroom and green pepper, was done to perfection! The girl on the phone was helpful selecting a coupon and the staff inside were nice as well. Would pickup again for sure.

Oh, those pepperoni rolls!!!
I’ve had nothing but good experiences with Vocelli since moving here this past May — in fact, this was the first place we ordered from, since it was so late by the time we got here that it was the only place open. The online ordering system they have is slick and user-​friendly, there are always coupons, and the food has always been hot and delicious on arrival.
I’m holding back from giving it 5 stars because the only things that really wow me (and boy, do they wow me) are the pepperoni rolls and the breadsticks. The small pizzas are a great size for two, the «Neapolitan» crust (kind of like a thinner, round Sicilian) is inventive and delicious, and the boneless wings are reliably good (if unimaginative). The cheese sticks aren’t really worth it, the «chicken tenders ‘taliano» were a little greasy, and the hoagies weren’t anything to write home about. Go with the classics, and ask for extra sauce!
(The fiancé weighs in: The regular wings are good, the chicken tenders ‘taliano are fine, the pizza is REALLY great!, and the sandwiches and boneless wings are underwhelming. «And the cheese sticks, cheese bread, whatever the **** they call it, is NOT worth trying.»)

My neighborhood go-​to pizza takeout joint. Sadly, however, the quality of this place has gone a tad downhill. Today, NYD, our pizza arrived stone cold in a soggy cardboard box. And the XL size is now the size of a MED, which is bad news for two big hungry football watchin’ dudes and a hung over gal (ahem, it is NYD, folks).
Get it together, Vocelli’s Swissvale. You are walking a very thin line. But, I am willing to give you another chance in 2012.