Blue Moon Bikes

The BEST BIKE SHOP !!
I went there while visiting Sycamore, since I was traveling.
Awesome staff, great prices, and excellent selection.
Very happy with my bike purchase.

I tried to drop my bike off for a tune up but they were closed during their listed business hours (Saturday, 11:30am). The lights were on, there were bikes outside, and there were no closed messages on FB or voicemail; so I waited assuming they were dealing with a brief issue. I then noticed a sign on the lower ledge saying they’d be back at 2:45pm. I won’t be…

I have been here quite a few times. They have always been friendly and I found the service to be good. I love this shop and it is so unassuming.
They have the most wonderful bicycle museum located on the upper levels that must be the envy of any bicycle shop in the area.
That alone would make it worth the trip. I would call ahead to make sure the museum will be open.
Trust me, this is our local town bike shop. Look us up and lets go for a ride.

I’ve never found the owner very friendly here. I’ve been here several times too. Last year I was looking for a hybrid bike. At the time there was nothing available for my height. He took my phone number putting it on a scrap of paper and said he’d call if something came in. I would have thought he would have called some cycle companies that he sells but would not offer to even do that.

Nice guys, but incompetent. I took in my bike do you have a tune up, and they installed the new chain because mine rusted out. Despite that they said it would take no more than a couple days, it was quite a while longer. When they gave it back to me, a simple simple one block riding test showed easily that the chain skipped in places. They apparently only tested it on the stand with their hands cranking the pedals.
OK fine. So I was again told to come back in, because they bought a cassette for the freewheel, one of the gears. It took several days to repair. When I got it back, still not fixed.
While they didn’t charge labor for the second install it still was $ 190 and I have a defective bike that I can’t ride in traffic to get to work without worrying about the chain skipping. To boot, every so often for no reason the rear detailer decides to jump gears.
Totally nice, but small town. So sad that the DeKalb bike store lost their longtime, quality staff all at once a couple months ago. Driving to Geneva to get a bike fixed seems silly.

Stopped in on a ride after my bike computer broke. The guys stopped everything they were doing to service it and get me on my way for an extremely affordable price. Great guys, great service! I would highly recommend.