Bellhops

BellHops is a fantastic company, who truly cares about the happiness of the customers. BellHops is set to make there customers moves easy, fun, and stress free! BellHops are college students who get jobs done in a timely matter! BellHop is the way to go, there’s no other company like it! Seeing that I am one of them and extremely proud! Always remember book your moves through BellHops!

I originally had booked two movers to come out and help move furniture for me while I was at work and my fiancé guided them. On the day of the move I received the standard one hour prior call and was told that they only had one mover coming to do the move because they could not find a second. I spent the next hour trying to get a hold of someone from the company to get the situation remedied because the move absolutely required two people (not including my fiancé) to move the items. Fortunately, I after a quick chat on the website I received a phone call from Julia who apologized profusely for the error and immediately took responsibility for the situation. She offered to allow the first hour that was originally scheduled to be free and then send 3 people out 3 hours later to finish the move and would charge me then. Unfortunately, I could not wait the three hours because I had limited time of access to the freight elevator in my building so I had to leave work and come back to the apartment to do the move. When I arrived, Wes (The mover sent to the job) was already working hard moving things with my fiancé so I jumped in and helped. We finished the job a little over an hour later and I could not have been happier with the job Wes did. His positive attitude and personality made what could have been a frustrating situation a whole lot better.
In the end, I would be lying if I was saying I was not disappointed that I had to leave work to do the move when I had originally booked two movers so I would not have to but the way that this company responded to remedy the situation is what really impressed me and kept me from getting really mad. I ended up not having to pay for the move (combo of a Groupon and a charge for only one person) outside of a well-​deserved tip for Wes. I would still recommend this company to people looking for moving help but not needing full fledged professional moving services. My only hope is that they set up a system within the company so that situations like mine never happen again.

Where do I start? Great service, great day, great people!
We hired Bellhops for our move across town, from the ‘burbs to the city. We had two big couches, a big TV, a giant medical tanning booth, a weighted keyboard and amp, a dresser, bookshelves, two tables, a few other small pieces of furniture, and the heaviest and most awkward memory foam mattress anyone has ever lifted. Plus, odds and ends and half a dozen heavy boxes full of stuff. We knew we couldn’t do it all ourselves and, frankly, we really didn’t want to. We couldn’t bring ourselves to ask our friends to do what we didn’t even want to do ourselves. Let’s be real — nobody WANTS to help someone move. It’s hard work. It sucks. We were so glad find Bellhops thanks to Unilocal!
Our Bellhops, Jim and Akash, were fantastic, moving all of our stuff down three flights of stairs and up three more, with enthusiasm. In particular, our mattress (300lbs and as floppy as you’d imagine a giant piece of foam would be) presented a huge challenge. They tried several strategies for getting it up the stairs (folding it over a long piece of wood — too flimsy; lifting it with a rope — too heavy), opting finally to muscle it all the way up. When our couches threatened to get stuck in narrow doorways, trapping us inside the new apartment forever, they took a step back, thought about it, and found a way. They took great care with our valuables. Not a single scratch. There was lots of sweat, a few water breaks, and some stressful turns and maneuvers, but no visible frustration. Every challenge was met with a refrain of, «don’t worry, we’ll make it work!» Music to a stressed mover’s ears!
I couldn’t have been happier that we hired them, or more grateful for their positive, can-​do attitudes. When they left and I received my payment confirmation, I thought, «That’s all? For all that work? I would have paid them double!» For the experience, the quick and easy process, and their personable, willing, service-​oriented attitudes, I would absolutely and enthusiastically recommend this service to anyone moving in Syracuse. THANKS, BELLHOPS!

What a great service. We purchased an hour of time through Groupon. The two young men who showed up were efficient and professional. In just an hour the pair managed to move all our major furniture and heavy items — the 16′ moving truck was almost full! I honestly don’t know how we would have gotten the move done without them.

Highly recommend this service! Both guys that helped me and my fiancé move this past weekend were friendly, hard working, and an overall pleasure to work with.

We used bell hops to move the heavy things from one house to another so economical and they did s great job. Excellent communication and follow up I highly recommend it was a great find!