I had been emailing back and forth with Chad about a used pontoon. I set up an appointment to meet him on Saturday. I went in and he was busy with another customer(no big deal since we didn’t set a time anyway). The other salesman said he could help me. I told him I was there to see the used 14′ pontoon. He insisted there were no used 14′ pontoons. He then looked and said you mean the 15′ one(in reality it is 14′). Again not a huge deal. He then told Chad we’d be out looking at it and as we passed a brand new one he tapped it and said you should get this one its only a few thousand more. We started to walk outside and I asked him if it was over $ 10k more and he said yes. The boat he tapped was about $ 20k and the one I was wanting to look at was $ 6500. I asked him if more than $ 10k was a few to him and he said it was all a matter of perspective. I was not happy at this point. He was up selling me already by more than 3x the price of the boat I wanted to look at. I explained to him I felt he was being rude and he said get in the golf cart and we will go look at it. I said no thanks(not that politely I might add – sometimes I get over worked up I know) and left. He wished me a good day and said he was sorry if he upset me. Any dealer who thinks $ 10k+ is not a big deal tells me I want nothing to do with them in negotiations.
Jin M.
Évaluation du lieu : 5 Northbrook, IL
Went here for a short 30-minute Pantoon rental on Lake Wawasee. I believe it was September 10th, 2015 in the afternoon. I wish I asked for the name of the guy who checked us out for the rental because he was awesome. Very clear on instructions on how to properly handle the Pantoon. My mom also isn’t the easiest customer to handle but he showed a lot of patience and even covered our gas, which I really appreciated. We also got a good extra 20 minutes on the thing. Everything went smoothly, and it was definitely an experience I enjoyed and will be going back to if we are ever in the area again. Great service, a lot of fun, 5 stars!