Bristow’s Exclusive Auto Repair

Brian is a true professional, gentleman and steward of classic cars. He performed a PPI for me on a 1968 Porsche 912. He was my eyes, hands and gut from afar (Florida). Performed a very thorough inspection that led to a no buy decision, all for an incredibly fare price! My most sincere thank you for a job well done! Enjoy dinner on me !

I’ve had my 1988 Porsche 911 in for tech inspections prior to track days and had always been satisfied with the work performed at Bristow’s. This year my wife and I decided to take a 6000+ mile road trip in the 911 and I knew there were some items for maintenance so I asked the guys at Bristow’s to change belts, upgrade the aircon, and generally inspect the car for anything else they would recommend. They did all I asked for a reasonable price, but, more importantly, completely checked the car, made a couple of suggestions, and, once done, I had complete confidence to take my 26 year old car on an epic trip to Chicago, Route 66 to LA, and up the coast to Tacoma. There were many areas on the trip where we did not have cell coverage, no AAA in case of breakdown, but never once did I lose the confidence that Pete, Brian, and the techs give me in the performance or handling of my car.
Thanks All, we had a special trip, great fun, and a flawless performance from our 911.

I love Bristow’s!!! Brian (front counter guy) is excellent at communicating to both the customer and for the customer. He squeezed me in when i had a car emergency. He clearly explained what the shop mechanics had found and also made recommendations of work that needed to be done based on my car’s mileage. He explained which of them should be prioritized and how long each of them would take to complete.
The mechanics are thorough and meticulous. They managed to even fix the squeak that a previous shop couldn’t manage to remedy. Yay!
My car was cleaned & vacuumed when I picked it up! A nice touch. Pete Bristow has assembled quite the crew.
It’s awesome to have an automotive repair shop that is honest & dependable. I’m so glad I found Bristow’s Automotive.

I took my vehicle in for an oil leak. After locating the it, Bristow’s committed to the repair and I dropped my vehicle off. I rented a vehicle while mine was in the shop and 2 days later received a call that they couldn’t do the repair. In the end I was out 2 days of a car rental, had to take my car to the dealer, and parts of my vehicle disappeared somewhere in between. To top it off, they called a few weeks later and wanted me to pay for the time my car was in their shop.
I work on my own cars so I’m pretty understanding about repairs going off track, but this kind of treatment was more than even I could take.
Mike M

I don’t know of too many people who like to take their car to the shop. Usually this means something is wrong and the steps to fix the problem involve time, money, and lots of well more money.
Bristow’s does a fantastic job of listening to the problem with your car. They do a very complete assessment of the problem and they recommend a reasonable course of action. The work has always been done in less time than promised, (and they have always been fast!), they do the work for what they say it will cost, and the work is done right.
Brian at the front counter is great at getting things setup and making sure the customers are being taken care of. Pete (the owner) is always happy and helpful. The mechanics are top notch. If you need a repair on your car give the guys at Bristows a try.
Hopefully I will not have to visit them anytime soon but if I do I know I will be in fantastic hands.

I took my car to Bristow’s to have done the needed work that was overlooked (brake pads) and re-​install the master cylinder work, by South Tacoma Honda. The guy at the front counter, Brian, was able to translate my descriptions of my car issues to the shop guy and then describe to me, the work that was done to my car such that I understood and without condescending. I recommend this shop in all categories; service, customer interaction, workmanship, etc. For women (like me) in particular.