Carter’s Babies & Kids

Stopped in to see what kind of sales were going on tonight and wanted to do a quick shop knowing that they where closing less then 20 minutes. As I walked in the door the lady in front greeted, I thought she was going to say we’re closing soon hints she was recovering the front half of the store instead she asked if I was looking for anything I replied back just looking at some hats and made my way back were there were signs extra 30% off. I was shopping through a rounder and seen there was a conversion sign above and wanted to purchase a couple items. After a minute or two another lady (African American) came out from the back without any acknowledgement and literally moved the signage right in front of me without saying anything like I wasn’t visible to her, right then and there I knew I wasn’t welcomed and that they wanted me out. I was livid that I was being treated this way not to mention I am a store manager at a retail store and I would never treat a customer the way that I was treated tonight. I chose not to buy nothing and left! Closing or not they could have made money!!! Worst customer service in my life!

Middle age brunette with mid length to short hair had terrible customer service towards me only. Little do you know you shouldn’t judge a book by the cover. She seemed like an uptight yuppie. Won’t be coming back in here. I usually love carters but this reason alone I won’t come back.

Has all the needs for kids.
I usually show up on the days they have sales because they have a lot of cheap stuff.
I’m glad this simple, yet effective, place does its job.

Although I like this store, my experience with the cashier was a complete turn-​off and I won’t be back. I stopped in after shopping at Hobby Lobby and bought a pair of pj’s for my son. When I went to the register things took a turn.
Employee: I need your phone number please.
Me: No thanks.
Employee: You are telling me you don’t have a phone? (Rolls eyes)
Me: I do have a phone but I don’t want to give out my number.
Employee: Why? If I enter your phone number we will let you know about sales, promotions…
Me: No thank you, I’m not interested.
Employee: It will save you money, what’s your number?
Me: I’m not giving you my number because I don’t want anything sent to my phone. Can you please just ring me up?
Employee: Ok, what is the phone number of the person you are buying this for then?
Me: (Eying the toddler-​size pajamas…) Uhhh… these pajamas are for my four year old son.
Employee: Ok, what’s his phone number?
Me: Are you serious? He’s 4 years old!
Employee: Age doesn’t matter, we can still send him the deals. What’s his number?
Me: Are you kidding me? My 4 year old doesn’t have a phone!
Employee: Oh… Are you sure you don’t want to provide your phone number then so he can get good deals on future purchases?
I honestly felt like I was on an episode of «Punked». I was waiting for confetti to shoot out of the ceiling and a camera crew to run out. Sadly that wasn’t the case. I will not be back…

Why, OH, Why did I enter here!!!
I said to my girlfriend, glad I am having a boy, it shouldn’t be too hard to not shop like it is for a little girl… NOT!!!
This is an outlet store and the prices reflect that! They have some many sales racks that I didn’t know what to do with myself. On top of the sales racks they give these awesome coupons, that you can’t resist using in the future.

This one is located right next to Target. I think it opened in June/​July ’11.
Carters is always a little pricey, but they have some great sales! I was in this past weekend and the entire store was Buy One, Get One Free. Awesome. Clerks were very young, but happy and friendly. I ended up finding some of the warm fleece sleepers for the kiddo for $ 4 a pop on clearance. Love good sales!