LeRoy Jewelers

Just an AMAZING place to spend an afternoon, looking at jewelry and art. Actually, their jewelry IS art!
Unlike some other «jewelers» in Tacoma — and you probably know who I mean (6^th Ave) — they actually are award-​winning, highly talented, certified jewelers.
Repairs? No problem… sometimes while you wait. Custom pieces? Absolutely, let’s sit down and hear your ideas.
Great people, great work, and overall a great way to spend you time and money when you need an ACTUAL jeweler.

I was visiting Tacoma with my mother for an event in Seattle so we adventured downtown. We LOVE looking at pretty things and LeRoys is full of cool local art, AMAZING loose stones, and unique artist collections of jewelry! We looked around awhile then were approached by a saleswoman. We were very clear that we were just looking but she toured us around the entire store. Explaining what all the stones were, takinh things out of the cases, it was great! She said she enjoyed taking things out and talking about the pieces, it was wonderful that she was so excited about her work and didnt pressure us to buy anything, or ignore us because we werent spending any money.
She told us about these Gem Roundtable events they have during the year, gem carvers and artists come to the store for an openhouse/​sharecircle. They bring rare stones they have carved, unique works from their own collection and have a show and tell session while the pieces are passed around! Since i dont live in the area I havent gotten to go but it sounds amazing!
I love this place! I plan on having my engagement ring custom made here. Its a special treat that this place is still around for everyone to enjoy. True craftsmanship and care goes into each piece, real old school feeling to the store, low tech at times but pure beauty!

Took two pairs of my favorite earrings in for repair — very expensive in many ways… over 40 dollars to solder a pierced earring post!
They destroyed the other earring trying to repair it — they were sincerely unhappy about it and set out to make it right… it was many months before that happened, which was fine. They asked me to come in and see what they had constructed — it was fine — never going to be the same, but, what else was I going to do. This is now my 2^nd visit — went in to pick up the earring on visit number 3 (very inconvenient — find parking — pay for parking…)
Didn’t bring my purse on visit number 3, what would I need it for? Oh! The bill! $ 30.00… Now, I had previously paid for to have the other earring repaired, but, never thought in a million years that after destroying my earring and having it for months they would be shaking me down. I was shocked, but, they said they would send me a bill…
Got home, tried on the earrings and guess what? The post is set incorrectly — too high, so this heavy earring doesn’t match the other and is now pulling my ear down making it unwearable…
Once I received my first bill in the mail, I called and told them about the problem — in hopes that they would leave me alone — I don’t want to come back down to the store, (visit number 4) or UPS the earrings back to them, as suggested. I don’t have confidence in their ability to fix them and I wouldn’t be suprised if they would charge me even more to make it right. They lost me and they should have let it go…
They won’t let it go — they have sent me bill after bill after bill — $ 30 dollars isn’t going to make or break either one of us — that is clearly, not the moral to this story. It’s about $ 30 dollars vs. this bad review — one I don’t want to write but, feel like I have to.
It’s about my recently engaged son… guess where we didn’t go to look for a ring? Guess where I’m never going again? All for $ 30??? Really?

What an awesome watch repair service. I came in to get my Raymond Weil watch fixed at 2:58 PM and left at 3:04 with it fixed. Excellent, friendly service.

This is a Tacoma establishment! Serving as a core business in the downtown Broadway area for years. They are a home town business supporting their community and I LOVE that in a business! I also love their, for lack of the technical terms, fix it or make it room. They have experts on staff that can help you design a custom piece of jewelry. They also do repairs right onsite. And with big windows you can watch the artisians create or repair right there in the store. Having a second business located in the same space is a great use of the expansive and roomy space. I love the local art they feature. This is a go to shop when you want to support going local and supporting the artists in the community.

Leroy Jewelers has beautiful jewelry and interesting art pieces. They design jewelry, as well, and will work with you to create exactly what you want. I fell in love with a particular gemstone in their store, and they designed and made a fantastic piece for me. I could not be happier.
It’s easy to get here from the Link, or you can park on the street.
The staff here are friendly and helpful. But if you’re just browsing, they’ll leave you to do that.

We were strolling through downtown Tacoma today (don’t ask) when we spotted Le Roy Jewelers. Mr H was needing a new watch band so he suggested going in to see if he could buy one there. As we got closer, we saw it was now, actually Le Roy Jewelers and The Art Shop. Cool, we thought. We like art. Perhaps they’ll have some nice stuff.
And, they did. Problem was, after looking at said art for about one minute, a sales person came running over to us. «Are you just visiting Tacoma?» she asked. «Have you been in our store before?» Exchanging niceties for a few seconds is fine, but she hovered. She followed us as we attempted to look at the merchandise, making comments about everything our eyes touched along the way. Finally, she bought the clue that we were not interested in chatting and left us to browse.
All was fine for another minute when ANOTHER sales person came running over. «Are you just visiting Tacoma?» she asked. (Does anyone who actually lives in Tacoma ever come in here?) «Have you been in our store before? Let me tell you how we work.» (Um, you sell things and people buy them?) Again, we exchanged niceties. Again, she hovered. She told us the history of the store. We didn’t care. We just wanted to be left alone to browse.
Finally, we just left.
I realize economic times are tough. I’m sure sales are down and so anyone that walks in the door is hailed as a potential customer. But, part of being a good sales person is knowing how to read your customers. Both of these people should have figured out much quicker than they did that we had no interest in their banter. I absolutely HATE hovering sales people who don’t just let me look at their merchandise and interact with whomever I am with in peace. It makes me very uncomfortable and makes me feel like they do not trust me at all. They had some very lovely stuff in this store and we would have loved to have looked around more. But, these people’s pushiness pushed us right out the door.