McDonald’s

Service was horrible in this McDonald’s. My son and I came here this evening around 5 pm. There was a long line in the drive though as well as inside. They had 1 person making burgers and had some kind of attitude. He was taking 5 minutes to make a burger. It was obvious he was taking not only his time but the customers time as well. I waited almost 15 minutes for a fish sandwich and chicken mcnuggets. This is unacceptable. On top of that I see a sign saying patrons have a 30 minute limit to eat inside the restaurant. Not wasting my time or money there again.

Worst Ever! In every direction. Food is horrible, service matches. Management is just as rude and spiteful. Never get an order that didn’t have over cooked, oily fries and no pride in the anyway of how they represent this McDonald. The owners should be ashamed and close down! Rather go to the one in Parkland for fresh food and fabulous service

This has to be the slowest McDonald’s around. I always feel like it takes forever to get through the drive through. I never stop here because unless I am prepared to take a long time in the drive through. Today i timed it just to see. Starying from the time i placed my order to the time i left woth my food, was 7:45. No way is thos fast food. The way the remodel of the store has made it rediculous in all aspects to get into and out of, including the drive through. In addition, when I sat at the window waiting for my food I was not acknowledged until my food was ready, and then she didn’t even say hello, she just said «buy 1 get 1 free anything on the menu if you do the survey on your receipt»… meh… no thanks.

We aren’t from this area and had to stop and get the kids fed before going up the pass. This place was disgusting! My husband and I refused to use the restroom here and our food came out cold! Didn’t send it back because frankly I didn’t want our food spit in. We understand McDonalds isn’t a five star restaurant but this has got to be the most disgusting one I’ve ever stepped foot in.

So I thought I’d try the new guacamole chicken/​burger. They said it would have a lot of guacamole. No… less than a spoon full. So sad… good fries though…

This McDonalds is a Disgrace too the fast food industry. They have poor customer service & they never get the order right. I also found a live spider inside my Grilled onion cheddar cheese burger crawl out of it ! & hair inside it. I don’t think I’ll ever go back. When we complained about what happened the manager didn’t care at all.

Not the best thing for you. With people watching what they are eating, trying to be healthy and wanting more for the money they spend… McDonalds is not the leader in this area. They are fast food and the quality is not great. If I have to eat here, I will usually get a wrap. The last two times I have asked for NO CARROTS or Cucumbers and BOTH times they told me the wraps didn’t have these items in them. Both times I peeled the items out and took them to the counter. Both times they looked at me with surprised faces as if I didn’t know what I was talking about or they didn’t know how that got in my wrap. I have ordered a few other things «special» and they seem to ignore my wishes and give me what I didn’t has for. Customer service is «okay» and at this location there is always a line up in the drive threw… Again, if I have it my way I would rather get real burger meat at a mom and pops sit down place then waste my time and money on this «fast» food.

Close to home… but I have stopped several times (5 or more)…they NEVER get the order right in the drive thru!!! Always missing something in a bag. I’ve had to check every time and something is wrong. Pointed this out my last visit and reply was a shrug. Get sent to wait by flaaapllle (flagpole-​which you can never understand what they say). And you sit and wait for your order hoping someone doesn’t nail your car trying to back up. I now drive further out to Mtn hwy McDonalds to avoid this location :(

One of the better McDonalds, good for a quick breakfast– best thing they have is the breakfast menu– just wish it was like Sonic or Jack in the Box where they have breakfast served all day.
This McDonalds they have recently totally remodeled it, and they did a real good job in doing that.

We come here often because it’s close to our house, clean and generally consistent in quality. This visit started out far below average. The young man taking our order at the counter was telling us about how he was supposed to be off work and very distracted. I had to repeat our order to him twice. Once we got our food I looked at our receipt and realized that he missed almost half of our order. I was more than a little irritated because I had repeated it to him to begin with. When I went back up to the counter the Manager «Mahogany» was very nice and mentioned that they had been having problems with him… I work in HR, I totally understand the coaching process so I’m glad that I was able to give them feedback on him. I had full intention of paying for the food he had forgotten to ring up, but she wouldn’t let me and they had the food ready in record time. I’d say they more than made up for the initial cashiers shortcomings.

I dont know why we keep coming here… oh yeah, because it is the nearest one. We ALWAYS have to pull over and park for something. Sometimes I want to say, NO, I will not pull over. U listen to your buzzer because you cant get your stuff together. 8 out of 10 ten time we have something missing. Last time we went there we ordered a kids meal for our son and ordered water with it. they said it wouldnt compute on the computer if he got water, so what else would you like to drink.

Never going to this mcdonald’s again! Their hot chocolate tasted like water and their egg mcmuffins come with sausage when you asked for no ham. How stupid do you have to be to work in a drive thru?