You’ve Got Maids

This is the second time I have used their service. They were prompt, friendly, and efficient. The first time I used them, it was a 52 point spring cleaning. They scrubbed everything. Including the fridge and stove. Today is just a whole house we-​get-​it-​you-​have-​a-​toddler cleaning. The ECHO team is going to be my biweekly cleaning team, and I am super thankful. I highly suggest this company. I have had nothing but good experiences with them.

Called You Got Maids for a move out clean up. The person I spoke with quoted me 300 to 500.00 and said they clean top to bottom. She never mentioned this was by the hour. When cleaners came out, the first thing they said is they need more time before going into the house. Oh this was after sitting in the car and talking on the phone for 10 minutes which they made sure to charge me for.
Cleaners came unprepared their supplies were marginal at best. Their work was ok but I had to go back and redo all the glass because there were smudges everywhere. Oh and they used stinky rags.
Bottom line I wish I would have read their reviews on Unilocal I wasted 470.00. Bottom line this is not a professional cleaning service that constantly up sells

They did a fantastic job on my house and were fast! Exceeded my expectations. I have a new baby and a long-​haired, large dog. I was surprised at how quickly the housework got out of hand. Such a great feeling to come home to a beautifully cleaned house.

You’ve got Maids left my house about an hour ago– and left me both in tears, and dissatisfied with the floor «cleaning» they did while they were here. I want to preface this dialogue with the fact that I PAID for an ADDITIONAL 3 hours over the original 5 I scheduled to ensure that what I needed cleaned, actually got cleaned. First let me say that I have been battling Cancer for two years and have endured 52 straight weeks of chemotherapy, which has left my body completely mangled to say the least. It is very hard and painful for me to do even ordinary things, as I also work full time. I have a beautiful home, and it is fairly large. It has been impossible to maintain given my current situation, and I have had periodic maid service. My house was very dusty, and the tile floors (especially in front of the outside doors) were desperately in need of being mopped. Let me say that again– mopped– not dry swiffered.
Overall the cleaning was pretty good, although I did have to ask them to go back upstairs as they left some things dirty. They seem to have a major aversion to cleaning floors, as the floors were one of the things they had to go redo.
After watching them begin cleaning my tile, which is a deliberately uneven stone, with an almost completely dry Swiffered, I asked the gal if she had a real mop (it’s a cleaning service, is that a crazy question?) and told her that no way would this tile get clean with the Swiffered, that she would have to use an actual mop and either floor cleaner, or hot soapy water. Otherwise it won’t get into the grooves and dips in the stone. I have her a mop, and cleaner– then proceeded to watch then squeeze a little cleaner onto a DRY mop. Again, I said to her that’s not going to work you need to actually mop– like with a bucket. So I gave her a bucket. After all of this going round and round about the mopping, they still were not doing it like I asked them to in order for it to be affective. At one point another gal was in my entryway door, which is the dirtiest part (obviously)on her hands and knees squirting some spray and using a wash cloth. I don’t understand what is so hard about listening to the homeowner about how to most effectively clean their own house. After all, this isn’t free, I am paying for it.
At the point where I had to sign off on the service, two of the gals were already waiting by the car to leave, and I asked the one in charge if they were going to finish cleaning the dirty spot in front of my front door before they left, to which she replied «we can’t, it won’t come out». I said that is ridiculous, it will absolutely come out, but you have to use water and mop it like I have told you several times already. I even gave her a mop! She continued to protest that I won’t come out. At this time, LAURA, who was waiting by the car! threw her hands up in the air, and began yelling at me, and said– I quote– «your house is disgusting!»
Yes Laura, it is, which is why I hired a maid service to come clean it. Additionally, if I would not have had my body ravaged with Cancer and wasn’t in pain every hour of the waking day, I would indeed have dusted and mopped my own floor. This put me in tears, like I don’t feel lousy enough right now, I need to hear something like that? What an absolutely horrible person. What an absolutely horrible, hurtful thing to say. I could not be more appalled– this after just having spent money for 8 hours of service with this company. Truly reprehensible.
Also, I will go in and post a photo of my entryway floor, that they said was «not possible» to clean. It took my husband about 20 seconds to clean it with soap and water after they left. There are images showing what the area looked like as they left it, and an area after my husband cleaned it. Imagine that– a miracle, dirt does in fact come out if you use soap and water. Hmmm

I used this cleaning service when I was moving out of my house. I called and received an estimate of $ 300.00. The service charges by the hour which explained why the maids took their time. They ended up charging me $ 780.00 and they didn’t even do a thorough job. There was still dust on the window sills and on the base boards. I’ve never been so unsatisfied. When I called to explain the situation, the customer service rep just told me that they weren’t going to give me any money back. Don’t use this service!

I purchased this off Groupon. It was well worth it. I thought only one lady would show up, no two did. I left the key for them and they did everything on the list and more. It was perfect and no chemical smells. Almost made a happy pregnant lady cry because it saved me some things to do on my «list» before baby comes.