Absolute Computing Solutions

Took my old computer in for a new hard drive last week. Being computer illiterate I asked alot of «obvious» questions which, in the past, in other venues, have been met with slightly bored and exasperated responses from tech-​savvy young employees. Not here. Both employees I spoke with could not have been more polite and patient. However, the reason I’m writing this revue is because when I went to retreive the computer there arose a misunderstanding regarding the initially quoted price for the service. The end result was that Mark Stroud, VP of Operations for the company, took full responsibility for the problem and handled it in a gracious and completely professional manner. It was a delightful experience in really great customer service. Oh-​so-​rare these days and one I’m still savoring it…