Flex Foods

I was really looking forward to having my meals prepared while in Tallahassee for work, and a plan that would allow me to eat healthy during a time when my time is limited to cook my own meals. Using the iPad I signed up, and then when I went to choose my meals I found the descriptions were very limited and I attempted to cancel my order.
Customer service the next day explained that the meals were described, and once looking from the computer I saw she was correct. I asked her to deliver on Sunday, and keep the cancellation for the following week so I had the opportunity to test the meals. Tiffany said they would deliver on Sunday.
Sunday came, and no meals were delivered. I emailed Sunday night, spoke with Tiffany Monday morning. She seemed incredibly confused, and said there were a lot of problems and she was having trouble keeping up with all the calls she was getting. She then offered to just refund my money, but I asked for the food to be delivered that day and try once more.
She called at 4 and said food was on its way. I got home 2 hours later (my roommate had been home before that) and no food. So I emailed, and called Tuesday morning.
She told me she had a picture that showed it was delivered and it must have been stolen. And that she wouldn’t refund my money. I asked for her supervisor, Jared (who said he owned the company) and he refused to refund my money, and said it’s not his fault the food was stolen. (It’s a gated community.) I told him to file a police report, which he said he wouldn’t do. I again asked for my money back, he told me I was rude and he wasn’t helping me.
Should have read all the customer service reviews before I ordered. So glad the internet is out there so I can warn people about this scam of a company. Seems like them screwing up deliveries is nothing new, as is their poor customer service.

The best decision I made in my life. I have tried every diet out there and have given up on every one. I heard of flex foods through a Co worker of mine and decided to try it out. For 120 bucks a week I get 3 meals a day for 5 days. Perfect for my busy work schedule. The food is AMAZINGGGGGG. Better than meals I’ve even cooked. The food is fresh but it doesn’t even taste like your on a diet. The way they season and cook everything taste like something you would pay $$$$$$ for in a restaurant. Everything is made fresh daily and they even deliver to you every day!!! How convenient!!! You don’t even have to freeze anything and store it like most meal plans do. I have been doing it for 2 weeks now and have lost 7 lbs already without even working out!!! This is the best thing if you hate to meal prep and leftovers. You get something different every day!!! You guys are the best!!! Thank you so much!!! You changed my life!!!

The service was simply AWFUL. The company is difficult to get in contact with and indifferent towards their customers when you do reach them. 3 out of the 10 days I held my subscription, my food was delivered to the wrong address. The driver was given the correct address, however he somehow managed to deliver the food to the hosue 3 houses down multiple times.
When I didn’t receive food the first few times, I contacted the company and they insisted that they had delivered the food. They seemed unapologetic and skeptical that I was telling the truth. I only found out that they were delivering it to the wrong address because our neighbor kindly contacted me to let me know they had mysteriously been receiving food in my name. Flex Foods then told me I would receive three additional meals to make up for the missing food. Yet when I cancelled my account they told me they could do no such thing, so they offered me a refund for those 3 days. It then took two weeks to receive my refund.
Food wise, the food was OK, but nothing to write home about. I had ordered the «super bulk» plan yet some meals seemed significantly smaller in portion size. None of my meals looked anywhere near as good as the picture posted from another reviewer. This may be cheaper than most fitness-​based meal plans in Tallahassee, but the awful service really downgrades their value.

Flex foods delivers-​literally, and figuratively. The food is delicious, and there are plenty of options to choose form. Their website is well organized giving me the opportunity to change my preferences which reflect in my meal 24 – 48 hours later. As a student, it is within budget. I had kept track of my food bill for a few months, and saw this as a penny saver but time saver as well. I am gym nut, and I want my hard work to show. That can’t happen if your diet is 100%. Flex foods is allowing me to do that as a student. So, when you say that it is too time consuming to cook a healthy meal, let them do it for you. No excuses anymore! I am finishing up my third week, and I am loving it. If there is ever an issue, they are quick to respond! There is very little lag time in communication. When you’re lifting, you’re flexing so get onto flex foods too! :)

I have been a Flex Foods client since June 2012 and they are Exceptionally Awesome! The food is chef prepared, fresh, healthy, delicious, and delivered everyday to my door. The cost is very reasonable especially when you compare it to lessor quality «fast food» options. My flex is about $ 6 per meal, and the service is top notch. I refer all my clients to use Flex Foods because it’s not only a great value, it’s portion controlled, and it you feel satisfied after every meal. I highly recommend anyone wanting to live a healthy lifestyle on the go to give them a try. You will never want another fast food meal again!!!

I have been with Flex for just over a month, but I was a Flex OBSERVOR for about a year. I was like any other skeptic and wanted to see results in others before trying it myself. Well I saw the results, I saw the amazing food being delivered, and I was jealous of the quality and variety of food Flex customers were eating. I got a few extra jobs and had some extra cash, and figured now was the time to join. I was too busy to think about cooking, especially cook well and clean. I’ve lost about 5lbs but I feel great (less blotted heavy and sluggish). I absolutely LOVE my Flex delivery person, Diamond. It’s great to see a friendly face bringing me amazing food, while I’m at work. It’s different every day… so far they’ve maybe repeated one meal once or twice. I LOVE IT! I will do this as long as I can afford to.
There is a facebook album of Flex food you can check out.