Kim’s Alterations

I brought 4 large pieces of fabric in to Kim. I asked if she could hem the fabric and make 10 button holes in each, so that I can use the fabric as 4 curtains. She said I had a choice of using silver grommets which would be faster or she can make button holes and they would be ready in a week. She never mentioned how much each method would cost. I thought button holes would look better, so she agreed to make button holes. She never discussed the price, but I figured it would be about 15 to 25 per panel. A week and a day later, I called and Kim said that the curtains were not done. She told me that she had hemmed the fabric but that the button holes were taking too much time. I was baffled as most sewing machines have «button holers», which make the button holes by machine and then the seamstress makes a cut in the middle of the hole, She told me that she had decided to sew the button holes by hand. She told me that she had to charge me $ 50 per curtain for button holing PLUS $$ 15 per curtain for hemming. I told her to stop at the two she had done and I paid her $ 130.00 for two curtains and left with the others. She had poked holes in others but not sewn any button holes. Additionally both pieces of fabric had chalk marks and other holes that were not in the fabric originally. I made a HUGE mistake by not asking her how much she would charge me. I was really disappointed in both the way she does business and in the quality of the work. Her hand made button holes were not sturdy or reinforced. When I suggested that she should have told me that the cutains would be $ 65.00 each for hemming and button holes, she said she was too busy to talk to me about the price at the time (I was the only person there at that time) I will NEVER go back to her for anything.