Staples

I left this location very upset and frustrated. I went in with my broken laptop because I bought it from there only 4 months ago. The computer repair technician was very condescending and generally unhelpful. He wore a patronizing smirk the entire time and when I asked questions his tone suggested he was speaking to a child. He suggested I buy a new computer entirely and mocked me when I mentioned that I didn’t have enough money in my bank account. In the end I had to call another company, who managed to solve my problem in just thirty minutes.

Staples = Office Max **greater-​than-​symbol-​here-​if-​Yelp-​would-​let-​me** Office Depot. Meaning that I like Office Max and Staples equally well and Office Depot is a royal bummer.
Ok, that was confusing. Staples is great. They always have hat I need, from ink cartridges to well-​built pre-​fab furniture. Keep an eye out for sales. I got a very high quality bookcase on clearance, originally nearly $ 200, for LESS than $ 20 (TWENTY).!! That’s cheaper than Walmart and this thing won’t disintegrate when you bump into it like a «Great Value» bookcase might.
Customer service is friendly, but like all office stores, it isn’t plentiful. They have special areas for computer service and a print shop. Clearly they are oriented towards corporate customers who have a Staples account (why else sell coffee and toilet paper?) but your Average Joe like my can find much of value at Staples too.
A useful tidbit: Their photo lab machines DO NOT accept USB drives, whereas those at some stores, like CVS, do.
«That Was Easy» Just thought I’d throw that in there.

This review is specific to the Copy and Print service at Staples on N. Monroe. I just wanted to say that I have gone there multiple times over the last several years with a whole range of projects — huge projects for work with multiple tabbed binders, color and b&w projects for school, and lots of stuff for the home business. It seems that no matter who I work with, they always manage to do a great job without any hassle. The only thing that keeps them from a 5-​star is that they can’t do things that Kinko’s can do like print custom tabs, etc. Give ‘em a try!