Waste Management

There’s a certain level of intimacy in this relationship between homeowner and trash collector. They get to open our trash cans. You could say that the trash collector is granted access into the inner sanctum of our private lives. They know what we ate for dinner. They know if we are alcoholics, binge eaters, or non-​donators of clothes and used goods. They know what we buy: new electronics, new sex toys, cheap gifts for Christmas. They see what we throw away. What we consider «trash.» With this sort of information a trash collector could easily form an idea of how we live, how we think, who we are.
So, I must say I felt indignant at Waste Management’s recent betrayal of my trust. I try diligently to recycle everything recyclable that comes into my house. I even requested a supplementary green recycling bin. Here’s my first problem: Waste Management employees often dump the recycling into the back of the trash truck! How do I know? Well, I came home once to put the trash in the can and found all my bottles and cans and cardboard in the trash can. How did this happen? Why? Who would do such a terrible thing?
I had to discover the culprit. So I made sure I was home on a Thursday, specifically to peer out the windows like some strung-​out junkie, and that’s when I discovered the truth about Waste Management. Their people are dumping the recycling into the trash truck. No shame! No pretense! No covert action. Just simply dumping the bottles and cans into the back.
When I called to complain about this switcheroo, the operator actually tried to sell me an $ 18 dollar disposal case for depleted batteries. She then tried to tell me about the company’s other green products.
I interrupted. «I thought we had an understanding. Now the trust is shattered. I’ll be watching for another slip-​up. Just one. And then we’re through!»
Be aware, people. Waste Management stinks. Worse than garbage. Way worse. I might need to start lugging my garbage to a Publix dumpster or something. I don’t know. I just don’t know.

First, they randomly stopped taking our trash so my husband called them to find out what was going on. They were unsure of why this was happening and apologized and said someone would be out within 24hrs to pick it up. After 48hrs, the trash was not picked up. Called back and they said they would contact their supervisor to see what he says then would call me back. 8hrs later… still waiting!