My heat went out this morning, so I called Keith Heating & Cooling. The person who answered the phone was friendly and let me know they could have a service man at my house today. When Gary arrived, he was courteous and put on shoe protectors so the snow wouldn’t get all over my house. This in itself was a great start. He then opened the furnace and quickly found the issue. I had a bad hot surface igniter. He quickly reassured me that he had the part on his truck, so he would be able to fix it right then. He explained the process completely and showed me the issue. Within 30 minutes, he replaced the igniter, cleaned the inside of my furnace, put in a new filter, and answered my questions. I appreciated that he worked efficiently and didn’t waste my time running around for parts like other home companies I have worked with in the past. Overall, I had a great experience with Keith Heating. Highly recommend.
Kristin M.
Évaluation du lieu : 5 Akron, OH
The Keith Heating and Cooling team just installed an air handler and heat pump, and I can’t say enough about what a great job they did! We have an old house, and our air conditioning unit had been in the attic for 50 years. Keith gave us a very fair quote to dismantle and provide a better solution, then got it done quickly! Gary was the lead technician on our project, and when we got home each night, we never would’ve known he’d been up in our attic and up and down stairs — everything was spotless. He also might just be one of the most professional and thoughtful guys I’ve met. I didn’t expect miracles(I just wanted to be cooler), but Gary and the Keith team provided a new system that is quieter and cooler than I ever thought would be possible given our old house.
Jessica L.
Évaluation du lieu : 5 West Brookfield, MA
While I was attending law school in Ohio, my landlord had HVAC problems and called Keith’s Cooling and Heating. Everything was handled promptly so I could get back to living comfortably. Keith was very professional and quick, and there was something about him that was different from other contractors I’d dealt with over the years. Chatting with him a little bit, I learned that he’s a Christian and that he runs his company with his faith in mind… that through serving others he’s serving God. As I too am a Christian I found this very impressive. I no longer live in Ohio but I had to give a shout-out, as I was just reminded of my experience when I got my alumni newsletter.