717 Parking Enterprises

Deserves ZERO STARS. Parking meter took about 5 minutes per transaction. Accepts cash and cards but the latter takes forever to process. Had to repeat the whole thing since the screen went dark all of a sudde. Paid in cash but IT DOES NOT GIVE OUT CHANGE. You can kiss your $ 2 goodbye. Never parking here again even if my life depended on it. Now we are late for the circus.

This parking service started out okay, waited about 15 minutes to get a ride to Port of Tampa for our cruise departure. But, on our return, I called and they said someone was on the way…50 minutes later someone showed up! I tried to place several calls back to them, 23 to be exact and no one would answer the phone! I finally talked to someone and the said someone was on the way. We ended up taking a taxi to our car as they showed up! TERRIBLE! I would not recommend this service… even if it is cheap! It’s not worth the headache!

This review is for their lot in downtown St Pete on 2^nd St and Central Ave.
I park in same lot every day for months with a ²⁴⁄₇ parking pass and I get towed on a Friday while I was at work. Right when I get to the lot, it rains and I have a $ 130 mechanical keyboard on me in a tote bag. I had to arrange for a ride, go to an ATM, and pick up my car 5+ miles away and wait for them to arrive.
The parking lot is also in poor condition. I’ve stepped in wet cement that was unmarked twice. Once in the parking lot, where I almost slip and fell with my laptop on me, and once while getting to the sidewalk from the bushes (there’s really no path or anything). I’ve tracked a ton of wet cement into my car, shoes, and pants.
There’s no one ever watching the parking lot unless there’s a big event at Jannus landing. They still use an honor box. There’s tons of rock and gravel that kick up and hit your car.
This company is simply a wreck. Everyone I know has complaints about them. Unfortunately, they’re a monopoly in the area. If possible, do yourself a favor and park somewhere else.

Attendant was too busy on his phone to even come and get our money! Car got hit in Ybor parking lot managed by 717. Called them the next day and was assured I would be called back by the end of the day… now 3 more days have passed and I have called 3 more times… NOTHING! Customer Service at this point stinks, but after reading the reviews, it looks normal. Perhaps the BBB can get me help?

This place is scary bad. The lots are completely unsecured and in bad neighborhoods. I was with a group of four people and we were all scared our vehicles would be broken into. In addition, the free shuttle service is terrible. They refuse to answer the phones and when you finally get ahold of them they forget to pick you up. We were told 20 – 25 mins and never got a ride. When they finally answered the phone when we called to see where they were at, a rude woman lied to us saying they ran out of gas and it would be another 20 – 25 mins. Pay more for better parking.

You think oh, $ 4/​a day for parking, sweet deal! Think again. We called for a shuttle and an hour later we still didn’t have a ride. The lady was ugly to me on the phone and told me they will be here in another 15 min. We ended up getting a cab, because the waiting was ridiculous. Not to mention the lot is super sketchy and in a bad part of Tampa. DONT PARK HERE!!!

Parked at Centro ybor valet and run by 717. Went to manitee movie and wasnt to busy. Came out at 8pm, and after lengthy search couldnt find my keys.
Aj hour later still no keys, and they put the burden on me to get home, and call a lock smith.
i escalated to. copr and.they sent a locksmith yo. vut new key for car, and home. 3 hours later in home.
The locksmith told me this has happened there before. So think leaving your car for valet, and when your ready to leave you they cant bring your car.
Good luck

Every single review a 1 star and they don’t care at all because they have completely monopolized parking in Tampa.
Used the valet services at the Marriott and returned to my car to find someone had been driving it long enough to change the radio channel to rap music (A channel that was not even previously programmed in my car). Completely disgusted. Good thing I didn’t leave any valuables inside.
I complained to the Marriott but I think its time we petition the Mayor to do something about this parking company!

I parked at their parking lot at 2 pm on 2^nd in St Petersburg. I went to the box, decided to double check my space number, did so, and put my $ 4 in the correct box. I came out of work across the street at 10 pm and my car was gone! After hours the voicemail sends you to emergency dispatch. No one returned my call. I finally found a sign that had a number for their towing company and called to see if they had my car. They did and I was instructed to get it in the morning at the impound for $ 126!
I retrieved my car this morning (and they tried to charge me $ 130) only to find that, because of the towing, two of my emergency lights were lit on my dashboard. Also, they left an envelope on my car requesting me to pay a $ 50 fine! If I want to fight it, they say I have to have proof of payment! How can I prove that I put cash in a metal box?
I’ve called them twice now and not gotten any response. I’ve emailed the regional manager with no response either. To the reviewer who said they have great customer service: it may appear that way to you on the inside of the business, but as you can see on here, they are not as wonderful as you claim. Just beware! They run a shady business. Please don’t park in their lots. I just don’t want this to happen to anyone else.

We paid to park in their lot in Ybor city. They towed our car. We were told that the owner told the staff to tow our car, the same guys we paid to park, five minutes earlier. This seems like a scam. Will never park there again and will tell everyone I know.

Knights Point used to have Safeway parking, an awesome company that always treated their customers and their cars with class and respect but when the property was bought by new owners, all good things must come to and end so 717 Parking was brought into replace Safeway. 717 Parking is a horrible company, Constantly messes up the flow up traffic at Knight’s Point on Harbor Island. They can’t keep up with the the amount of cars coming in and regularly lose customers key’s. Zero professionalism from the on location parking managers. Complaining does nothing as they just don’t care. I simply can not respect any business who hires a company that provides a service this bad to it’s customers and avoid any business where the only way to park is valet through 717. Not sure how this company stay’s in business. I wish I could give them zero stars but you have to pick one.

Terrible parking company. They run it like they have no idea what they are doing. How do they stay in business?

Don’t waste your money…
My husband and I attended the Bob Seger concert on ²⁄₅ in Tampa. We reserved «valet» due to my husband’s knee injury. Imagine our surprise when we found out from the valet that we had to «pick up» our car in a lot at the end of the show! This is not VALET PARKING.
Noun: Parking arrangements provided by a commercial establishment, such as a restaurant, whereby patrons leave their cars at the entrance and attendants park and retrieve them.
From: The American Heritage® Dictionary of the English Language, 4^th Edition

Horrible. One machine barely working and likely to make us late for a show. No staff present. No answer at number. This is criminally incompetent.

Gave me a ticket when my have my parking tag there! Scammer! Stay away from this company

Multiple times I have been issued a citation by their employees even though I paid the honor box. I work downtown, and they do not have customer service staff to answer phone calls if the automated parking box is not working right (no paper, just not working, etc).
They make YOU provide proof that you paid, even at the cash honor boxes, which do not provide a receipt. So I need to film myself putting in the money every day? I paid my $ 1.50 to the honor box and when I got back to my car after a long day of work, there was a citation. $ 25. For a $ 1.50 parking lot. That I paid to park in.
They need to have a better system for and train their lot attendants (don’t think that is the right word, since there is never an attendant present, they just come and collect money and give out tickets), because I am sick of them trying to extort more money from me.
This is a shady cash business.
Sadly, there are not many other options for downtown parking.
I wonder if anything can be done via legal action about this company? Depending on how my current false citation plays out on Monday will determine if I start contacting City and County officials and maybe even an attorney. They rip off enough people, and I do not think they should continue to get away with it.

Biggest thieves in Florida!!! although we LEGALLY paid the parking fee our car got towed. I called the office, they said to stop by and nobody was able to assist us at the office. The tow fee is $ 185. Nobody answers the emergency number 8 137 705 778.
F U 717 piece of shit

They run bad valet service for Center Ybor went 8:30 movie never told me they close at a 11pm so I was left stranded at 11:20 pm with no car and know way home but a cab back to Pasco County never go again. Called the next morning and they couldn’t hep me till a 11am

These guys put $ 75 tickets on properly posted handicap vehicles, when you call they transfer you to a voicemail and noone returns your calls. Since they are not law enforcement and they offer no proof while refuting your proof, there is no recourse and they send it to collections.
I hear from employees they have quota’s for issuing these private property fines.
This is a crimminal enterprise that considers secure parking an hourly drive thru.

This lot is promoted as a secure place for parking while on a cruise. It is, in no way a secure lot. No fence, no one there, no other cars on the weekend and likely over night. They will refund your money (if you ask enough times) but the problem is you’ll be stuck parking at the cruise terminal for $ 15 a day, as the other lots will be full.
When I asked why they advertise it as secure, they said someone drives by once every hour. I don’t consider that secure.