Advance Auto Parts

Customer service here is phenomenal. Literally turned an unexpectedly miserable Saturday where our Honda Ruckus left us stranded on Dale Mabry into an easy, quick-​fix situation. Called into the store and Winston told us to bring the battery in so he could review it. When we arrived, he walked us through the whole process, offered alternatives just in case the battery wasn’t the culprit and even gave us a sweet deal — all while the store was packed! Winston was obviously very experienced and knowledgeable on all types of products and services but I noticed the other employees were as well. Everyone was friendly and genuinely had the customers best interests in mind. We left feeling a lot less stressed and had a great end to a beautiful Saturday. Thanks Winston!

Went in to fix my brake lights. Instead of being overcharged and over selled for a small rubber stopper. The employee found the part (which wasn’t in stock in the front) installed it on my car and then DIDN’T CHARGE ME! What an incredibly nice and talented staff, definitely will be coming back!

Very friendly staff in a well stocked store. neat and easy to find what you need in a hurry.

If you are experiencing minor auto problems and just need a minor part replaced (windshield wipers, light bulbs, air filter, battery, etc.) this store will save you a lot of money and hassle by replacing those parts for you. No need to go by the dealership who will charge you a premium for these minor parts and service. This is the mechanically-​challenged emergency room. Staff is VERY helpful and courteous. Lots of bling and accessory parts here for your steel steed’s comfort. Drop by whenever you have auto needs.

I’ve been to this particular location a handful of times now and I have never had a bad experience. All the employees are friendly and knowledgable, and they don’t make me feel like an idiot for NOT knowing something! I really like that they have always changed my brake lights for me since I don’t know how and have given me about a million and one very helpful tips.
Standout service when it is so easy to just up sell to customers that are clueless.