Chase Retirement Services

I had the exact same experience as Kelly and Jan. I am working right now towards getting my money out of Chase. Besides all of the fees, the other issue I’ve had is that the employees I dealt with have been rather incompetent. They were trying to be helpful, though, which is why I give it 2 stars instead of 1.

Unfortunately, when Washington Mutual went out of business my CD was taken over by Chase Retirement Services. When I signed up for the CD with Washington Mutual it did not have an annual fee. Chase has been charging an annual fee of $ 30 dollars. This is unfair as I am stuck with paying them until my CD matures. They said I could transfer it now to another bank, however, they informed me that they would charge me $ 50 to do this. Frankly, I think this is unfair business practice to charge fees on a CD that was signed up for without them. Under the terms I agreed to when I got the CD there were no fees. Chase gave me no opportunity to opt out without some kind of fee. Apparently, taking over accounts from Washington Mutual is a lucrative thing for them and they could care less about account holders.