Enterprise Rent-A-Car

Yesterday i had the pleasure od working with Josh. He first found out from me what my needs were un purchasing a vehicle and rhe my and my family’s wants. He showed me 1 vehicle and it was exactly what I wanted and then some. James the assistant manager also was an absolute angel he was without a doubt working in my favor. Everyone if your looking for professional sales people with the customers best interest in my mind. Purchase from enterprise car sales.

The two managers James (both named james) was amazing they made sure I got the car I wanted with only a few dollars down and I have the worst credit 3^rd now but they made it work… if you go tell them Frenchy sent you

great service, great follow up, very professional.

Knew they rented cars, never thought about them selling cars. I stopped by and amazed at the nice low mileage vehicles for sale.
I worked with Christopher, a great man to do business with. They did not exactly have what I was looking for, but I could see what was available at their sister lots.
They can make some additions & alterations… we’ll see how it turns out. I did feel I was respected as a customer & treated great!
What’s a girl to do? Why pay full price for a new car, when I can get one with less than 20,000 miles & know the maintenance was always well kept.

Misled me on deposit and upgrade.

Worst service I’ve waver experienced. Slow, inefficient, the men were rude, wasted my time, and were disrespectful. I’ll Never use this place again.

My experience:
When I got there there was a line of 15 people and only 1 associate renting cars to people. This is despite the fact that there were MANY OTHER employees milling about who could have worked the other 2 computers and rented cars to people.
It took at least an hour of waiting in this line just to get to the counter.
Then when I finally got up to the counter the process that Enterprise employs and all the useless chit-​chat from the agent took another 20 minutes.
Then the car I rented made loud unbearable noises during my trip, in other words, a piece of crap car.
Also, they don’t tell you when you book upfront that they charge all kinds of extra fees for pets, smokers, taking the car out of state, etc.
When you return the car don’t expect it to be a 5-​minute, here’s the keys-​goodbye process either. Expect it to take anywhere from 15 – 30 minutes for the checkout and the fine-​tooth comb lookover they give the car to make sure you did not put ONE scratch on it.
Never renting from this pathetic company again.

My experience with this particular Enterprise located right off W. Hillsborough & Dale Mabry in Tampa was great enough that I felt it was worth it to spare 5 mins to share my review with others.
As humans, we tend to always look for the best price and sometimes don’t mind to sacrifice service or quality in a product.
This was not my first time renting from an Enterprise. Even though other car rental companies may seem to offer car rentals for a bit cheaper, after never having a bad experience with Enterprise I couldn’t seem to dare rent with another company.
What I love most about Enterprise is that they have many locations nationwide and best of all. they can also pick you up and take you back home! (I don’t know of any other car rental companies that offer this service.)
I booked my reservation online, got picked up by a nice older gentleman, got dropped off at the Enterprise office, checked in all under 5 mins and got my vehicle… even got a free upgrade!
After my trip, I came back to return the vehicle and got another ride back to where I needed to be.
Everything was quick and painlessly easy.
Price reference–
Vehicle vary within location
$ 200 hold deposit