European Autohaus

I was driving home in my dad’s 3 series thinking about writing a great review then I pulled into the driveway and realized they changed his license plate frame to one advertising their company. Their customer service was great, they picked up the car and were quick to complete the simple repairs. The car sounded great and I think they addresses the issues it was having at a good price. I really can’t get past the fact that they would choose to advertise their business on a customers car without consent. What a horrible way to build brand loyalty! I hope John reads this and will reconsider that policy.

Very pleased to find EA. They charged me exactly what the estimate was and in the time frame that I wished the work to be done. Great first impression! We will be returning to have our BMW serviced here. Thanks for the good work.

Over the years I have owned many European cars … I took my BMW 525i to these people to service my car because; when I would start the car it would choke it self out… I left my car over night and picked it up the next day only to bring it back the following day. They broke the medal value cover while replacing the gasket but didn’t say anything to me. That night while driving the car I began to smell burning motor oil… then the cabin of the car filled with thick smoke as if the car was about to catch fire. I had to have the car towed back to them at my expense. They wanted and additional $ 500. to repair the damage that they caused. I just wanted my car fixed I got them down to $ 240. in light of the fact that I just paid them $ 1,800 to service the car. I do not recommend anyone to take their car to these people… the customer service was lacking… they treated me will very little respect. They seem to be more concerned with just taking your money. One week later I had to take my car to my regular mechanic because I noticed an oil leak in my drive way… come to find out Autohaus did not properly seal the drain plug after the oil change… Was this just a trick just to get me to bring my car back in to them so they could rip me off for more money??? I WILL NEVER GO THERE AGAIN… AND I DO NOT RECOMMEND THAT ANYONE WHO REALLY CARE ABOUT THEIR CAR GO THERE. For the prices this place charge you can take your car to the BMW Dealership!!!
Oh by the way the car still choke’s out when I start it…

I took my 2011 VW CC in for a 40k mile service and a head light replacement. The VW dealer quoted me close to $ 800, but European Autohaus did the work for about 40% less in 2.5 hrs on a Saturday morning. This is a laid-​back, drama-​free, honest and affordable repair shop. I’ll definitely be back.

I had my A4 towed here back in 2009 when I had problems with it not starting. After a few days they claimed it was a sensor issue and gave me an estimate for repairs. When I came to pick up the car it started and stalled right away. I left it with them again to diagnose and this time it took a week and little communication before I was finally told it could be fixed but would cost me an extra $ 800. I balked at that since they had already charged me $ 1000 for the original repairs. I ended up negotiating down to around $ 400 on top of my original bill to take my car home.
I’ve never been back. Improper diagnosis and estimate plus poor customer service.

Great place, professional service and knowledgeable.
Went in for an oil change for my 2008 BMW 528 and it only took an hour and 15. Extra bonus they wash your car as part of the service. Also can get your car auto detailed if car is dropped off. Ask for John. He will take great care of you. Thanks’

I took my BMW there to get a minor coolant issue fixed but the people take advantage of you and absurdly charge you money for no reason. And customer care is not so great either… we came in and were not greeted and the secretary, «John» continued to talk to other people without acknowledging the other customers. Even the other customer acknowledged us. It was quite strange and the staff continued to talk about random things and ignored the customer. Finally, when we came back to pick up the car, nothing was ready on time. Its just some crappy little shop on Bearss, definitely DO NOT recommend to take your precious car there.

Great little car shop. Quick turnaround and less expensive than the dealership. I’ll definitely keep coming here to get my car serviced.

Stellar service; I took my BMW X5 to get a lightbulb changed, they informed me I needed a new water pump — after 1 day I had my car back, super reasonable price; and best part my car drives amazing! I didn’t realize how bad it was before! 5 stars for sure.