Goodyear Auto Service Center

I had my warning light on for my tire for about a week and was dreading going in to get it taken care of, as I had experienced terrible customer service with other Goodyear /​tire stores in general. I work in sales, and this was my 5^th tire in 2 years… I deal with a lot of places like this, if you can imagine. When I went in, I dealt with Sean (spelling?), and he was absolutely wonderful. When I didn’t understand something, was impatient, and just frustrated in general about having to get it taken care of, he handled the situation with patience, understanding, and a bit of humanity. He talked with me while I waited, telling me about his family and experiences, and for the first time, I wouldn’t mind having to go back for another tire issue. The best part? With the road hazard warranty protection (or whatever they call it), the new tire was only $ 24 — basically the cost for the installation and rotation.
For an industry known for frustration and lacking customer service, Sean was an exception. Thanks for the help. Hopefully I won’t be back soon!

Avoid at all costs, they are crooks, quoted my brother 800 $ for a repair job that didn’t need to even be done.

My husband just took our Toyota Sienna in for a low tire. No appointment and they were great. We are from Texas and will be going home soon so they told my husband it was a good thing he came in since it had not caused much damage yet. Best of all no charge for patching the tire. Would definitely recommend for future visits.

I am a huge fan on this Goodyear location. I am new to the area and got a nail in my tire (it was pretty bad). After seeing if TONS of places could patch my tire before an early interview I had, I explained my situation to Goodyear and they said they would fit me in. Not only did they fit me in but they were really fast. Their customer service was excellent! The gentleman that helped me, Patrick, was awesome and even wished me luck on my interview. I will always come here for any of my auto needs going forward. Excellent all around!

Bob Lamphier is great! I recommend GoodYear and their excellent customer service to everyone. He made this process seamless and easy. I am forever grateful!

I’ve been going to this Goodyear for many years. I see the same guys and they always treat me with respect. I’ve had two incidents where a nail and a screw were in my tire and they patched it up for free. They have good prices on tires and service and even though the facilities are simple, it’s right next to multiple gas stations for food or drink, and across from Britton Plaza to kill time if needed.

Very poor and this people don’t care about you as a customer they just look at the money, no good reception, no good service, you will see an oil spots in your car, I been told if u gonna wait for your car it’ll be 40 minutes (oil change) but I been waited 5 hours, run victims run.

I had a tire blow out, and after a mile of driving on the rickety spare tire, I was able to find one place that was still open and willing to help me out (I tried the tire place across the street, and they said they were too busy to help me out).
Goodyear was able to help me, even though it was after 6pm. They had a limited tire selection, but they had what I needed, and the price was reasonable.
The manager, John, was very friendly. Maybe a little chatty, but that was fine. He seemed like he’d be very helpful if I had an actual car problem.