Harrell Home Services

All I can say about this company is run away. This is definitely a ZERO star company. They are full of promises they don’t keep.
My A/​C went out the night before but waited to call until morning until 8am, I saw they had a fast service garauntee I called and was quickly greeted and was told that someone would contact a little after 9am. A little after 9am I received that call from the tech and he said he would be here in 15 min. I was thinking great I will get this fixed soon and my animals will quit panting. He arrived and he showed me what was supposed to be wrong. I agreed on the repair and he told me that someone will be here between 3 & 5pm but will try to get someone sooner.
Well 5 pm came around and nobody was here. Called the company and they tell me that my repair tech is in Land O’ Lakes and on his way. I was told he would be there by 6:30pm. I was not happy but there wasn’t much I could do.
Well 6:30pm comes and goes and again nobody is here. Now al am very hot and very angry. I called again and was told he would be here by 7:30. I was not putting up with this. I asked to talk to a manager. I talk to the dispatcher manager named Eric. He told me the tech was in Westchase. Wait a second. the tech was supposed to be on his way to my house. So Eric downright stated to me that the tech will definitely be at my house by 7:30pm.
Guess what!!! It turned 7:30 nd no tech. Third call!!! This time Eric would not come to the phone. So I told the person who answered the phone that the tech better not show up and I better not be charged. Hung up the phone and called another more reliable company.
So they quote super fast service but it is more like we want you to sweat all day and string you along.