Quality customer service, perfect move, good rate, thank you.
Stacey G.
Évaluation du lieu : 1 Wesley Chapel, FL
First off i will say this is a review based on my initial conversation with the man who took my call to get a quote. I did not write down his name but when i called i explained that would need a truck next week. I told him that i would like an over the phone quote estimate and he said he would really need someone to come to my home and do an in home estimate. I told him because my husband and i work during the day it would need to be on the weekend and he said that wasn’t possible because all his guys were booked. So he still asked me a bunch of questions. I told him it was a move from Tampa to Boca Raton, 2 bedrooms. He quoted me $ 3300!!! I told him i didn’t pay that much for a cross country move and in a completely condescending tone he said, «yeah, well that’s my price, so it was nice talking to you» so i said whatever and hung up. TOTALJERK! He could have just said, i am sorry, i would love your business but i cant offer you a competitive quote. Based on poor customer relations alone, i wouldn’t recommended them. If that’s how they treat prospects over the phone, i can only imagine how they treat your stuff in the move!