One Call Construction Services

This is by far and away the most unprofessional company I have ever worked with — hands down. Below you’ll find a rundown of just some of the issues we’ve experienced with them:
— We were told the job would take 2 – 3 days. Start to finish, the job took nearly 6 weeks. For a ROOF REPLACEMENT.
— We asked repeatedly for documentation/​pictures of extra wood the company claimed was required however they never provided us with either but did tack on over $ 700 in additional fees for additional materials used.
— Calls, texts, and voicemails were almost never returned. In fact, less than 25% of all attempts to reach them were returned.
— Our roof sat exposed for nearly two full weeks (after the tear off) while we made REPEATED (daily calls/​texts) to find out when a crew would be out to put on the shingles.
— Employees and the OWNER of this company hung up on us on several different occasions. The only thing we have ever asked this company to do is honor the commitment they made to us.
— When asked why no calls/​texts were returned, the owner’s «partner» yelled («F**k you, Lady»). He was so full of contempt and rage that I would honestly suggest he have no direct contact with clients. Period. I won’t go into further details however I will say that the additional comments he made, caused us to be concerned for our well-​being.
In a business where word of mouth and a company’s reputation is of the utmost importance, it is shocking that these people would ignore attempts to contact them, that they would actually hurl obscenities and hang up on paying customers, and that they would consider this as an acceptable way to conduct themselves.
I would suggest anyone considering hiring this group refer to the Better Business Bureau for additional information (they have an F rating), and to research Corporation Wiki which shows all of the previous businesses that they have opened and closed — check out the Better Business Bureau complaints tied to those businesses, too.