Parks Collision Center

After my insurance paid over $ 5,000 to repair my car for a side swipe on the driver side, my car now doesn’t have working break lights (were not broken when I brought my car to them) my speakers in my car don’t work (also fully functional) and my driver window is so far off track that my window doesn’t go up any longer (once again, was fully functional when I dropped off the car). These things were all discovered after my car was delayed being finished 2 days because someone put fingerprints all over the fresh paint before it was done drying. After i called I was told it just has to wait until monday. I will NEVER again use this collision shop in my life. And this is coming from a former employee of the Parks Motor Group as both a salesman and a service writer. A formal complaint will be made don’t get me wrong but I’m posting this in hope that it will appear on their page and deter others from using them.

After having my car rear-​ended, upon the recommendation of the Geico auto damage adjuster (who was surprisingly excellent, BTW) I brought my car here to Parks.
On Friday I checked in to verify that if I brought my car in on Monday afternoon that it would take just the 2 days allocated by Geico for the repair (meaning ready by Wed. end-​of-​day). I was told that 2 days would be sufficient, brought my car back on Monday, and then confirmed with the service technician it would take 2 days, «unless it rained.» In hindsight, I recognize this was his way of telling me there was no way they could get it done in 2 days.
Well — I’m sure you can see where this is going — no rain, and guess what? Car was still not ready. Just TELL me ahead of time if you can’t make a commitment. Give me the option of going elsewhere. I would have exercised that option.
So, finally, 3 days later, the car is ready. And it looks good — the rear bumper is nice and smooth. They even told me they tried to get some baked in bugs off the front grill, which I appreciate. 3 stars instead of the 2 I had originally planned, because the bumper looks good. Bottom line — if time is not an issue, try Parks.