Pump It Up of Westchase

Great place to bring the kids for getting their energy out and they have a great time. It’s also a great place for birthday parties. Recommend for younger kids. They will have fun.

This is quite possibly the most horribly run establishment for birthday parties in the whole Tampa Bay Area. We booked a party here for my 5 year olds party and was told that we could bring snacks for our kids that don’t eat chips. Upon arrival are told we can not bring in a fruit tray because «it makes things sticky» on top of the fact they upped our party to a package we did not agree to and had 7 less children then their package and they refused to change it. The «owner» was extremely rude, not accommodating and proceeded to say «I’m not talking to you anymore» after we were simply asking for an explanation on the «snack» policy and why chips were allowed but not different snacks. The owners of this establishment should be ashamed of how they resolve concerns of their paying customers.

Pump it up is essentially a business specializing in an indoor facility for hosting birthday parties with large rooms filled with giant inflatables. They are definitely the better of the competition in the area.
One key differentiation between Pump it up and their main competition, nearby Jump Zone, also off racetrack road, is that with Jump Zone, it is essentially a huge warehouse with inflatables lining the entire large one room facility. When you have your party, you are essentially sharing the space with anyone else having a party and anyone who paid for free jump time (attending outside of a party). With Pump it up, there is a series of rooms, and your party advances between the rooms at selected timing intervals. This basically guarantees that your party will always have their individual reserved time without mixing with any other groups. I also think the inflatables are newer and better maintained at Pump it up.
As a party solution, they create a one stop shop approach where basically all you need to do is give them the credit card and show up. They handle the food, clean up, hosting the party, plates and cups, even sending invitations.

The older fat lady at the front desk stated a very racist comment. «You Spanish people are always late». Very unprofessional and rude to my guest when arrive also my husband was told he can’t park in front, which we were hosting the event. Computers were down and the people at front took a long time checking out. They did not have drinks while playing for kids just a water fountain. which drinks should be included since was told everything was included. The party room was nice but I would never choose pump it up as my choice again due to racist comment and will make many people aware. Also was advised can’t bring any food only what was purchased at place. Was not aware would need socks and guest had to purchase them.

Very cool spot for kids! They are located on the backside of a pretty large industrial/​business park complex, which took me a bit to find, but I’m slow so that’s probably why. I was there with my 5 year old for a birthday party for one of her classmates last weekend, and I was quite impressed. At first I thought the place was kinda small, but then the party commenced and the kids were cycled through 3 different rooms. The first had some jumpers with different themes. I think one had a basketball court/​setup inside. After a while in here, they moved them to the next room which had more jumpers and a BIG inflatable slide with the mats you sit on to make you go faster. And did I mention that it was glow in the dark and they gave these glow ring/​hoop/​neck things to the kids to enhance their play. There was also a little separated play area with toys set up for real little ones (like under 18 months) to play in and with, as well as benches for the adults to sit on. Lastly, they shuffled them into the party room, where there was pizza, cake, tables, and a big inflatable throne chair for the birthday boy. The playrooms here are carpeted, which I thought was nice. The staff did a good job managing the flow and keeping an eye on the kids to ensure they were playing safely and by the rules. Definitely a good option to wear the little ones out on any given day.

I was there with my three year old son for a birthday party! This place was very organized, clean and fun! We had a great time! I will be booking his next party there!

A good place to bring the kids and let them burn off that abundance of energy.

Can adults have parties here too?! Cause if so, sign me up!
I was asked to come here to help chaperone a friend’s kid’s birthday party. The chaperones (aka «Big Kids») had just as much fun as the kids did… if not more!
We started off by entering a large room full of inflatable obstacles to climb, slide and jump on. Then the host took us into another huge room with even more obstacles! (I got quite a workout!) After working up an appetite from all that bouncing, we were directed to the private rooms since the party host ordered pizza, soda and cake for the kids.
The Pump It Up staff was very organized and made sure the our group was the only group in the play rooms making it nearly impossible to mix your kids up with someone else’s.
If you have kids that are getting a too old for Chuck E. Cheese, I def recommend this place for kids’ parties. It’s a bit pricey, but it’s worth trying. There are a few competitors out there now so that should hopefully give you some negotiating power.
Don’t forget to bring socks!