Romano’s Macaroni Grill

The have pork in everything and they don’t tell you. First and last time. It doesn’t have a good customer service. Stay away.

Me and my famiy went to dinner on thanksgiving night, we came in an the hostess seat us, then we wait for 20 mins and no one came to take our order. Finally we leave !!.
Bad service!

I am giving it 3 stars for the food because everything was very very delicious. However the service was terrible. Our server was very friendly but she took soooooo long to bring everything and we didn’t get us not even one refill of our drinks and because she just desapeared from time to time we couldn’t ask her for a refill; she forgot to bring us the salads. Like I said the food was fenomenal but the service… bad

This is my first and last time at this restaurant. I walked in here at 3:52pm and ordered dinner. The Hostess seated myself and my guess. My server came over and introduced herself to me. I started asking her questions and she wasn’t too sure about the food. She brought over bread and salad and disappeared. The server forgot to bring over a knife to cut the bread with. I asked the hostess if she would and she said” I’m not on the clock yet”. Finally the server came over and brought one. The knife was either dull or the bread was old. Terrible service and the food was mediocre. Go somewhere else.

I’ve dined at this location once on a Friday evening and gotten takeout once as well. Our food was brought out pretty quickly both times. I really like their Spicy Ricotta Meatballs and even ordered 2 orders for takeout. My favorite entrees are the Cremini Pork Shank and Chicken Milanese. The Cremini Pork Shank comes in a large portion; I got two meals out of it. The pork was so tender and flavorful. The vegetables that were served with the Chicken Milanese were really fresh and complimented the chicken well. I will definitely be back.

Returned two burnt crust Farmhouse Pizzas. The difference between the two burned and the two it took twenty minutes to replace is night and day. I didn’t have my phone to take a picture which really would have blown you away, The dining area and the ladies room was clean. The servers were average. They sang happy birthday in Italian to our birthday guest. The Classic Italian bake had gigantic meat balls and everyone enjoyed their entrees. They brought the birthday guest their dessert free of charge and with a candle.

It’s a great place to go accept for a Saturday or Friday night. The bread is amazing, you can taste it’s fresh. Service was over attentive and great personality. I can tell when it is not the servers fault but I had ordered the spaghetti and meatballs. It came out with under cooked pasta which was no big deal just sent it back for a new one. Forty minutes later came out with the same dish, and it was still undercooked chewy hard noodles. Every other time I’ve been here I’ve really enjoyed it but avoid going on busy days

THEY REMOVED GLUTEN FREE PASTA FROM THEIR MENU.
So now 1 in 4 American house holds can not go here.
This is very upsetting as I use to come here all the time but now I can’t accommodate the dietary needs of my family.

I sat at the bar and ordered the black olives as an appetizer. The chef brought them out. I asked him what he liked. Eggplant Parmesan and the sole he said. He could do a half of each and he did. The eggplant was delicious because he threw goat cheese on it but the sole was to die for. And the house red is always good here!

I had dinner there on a Friday evening w my parents and the service was fantastic. The bartender Toshia was hilarious and went out of her way to make sure we were well taken care of even after we left the bar area. Amazing service and the food is very good. Sit at the bar w/​Toshia, she made the evening.

After leaving a social event in downtown Tampa around 9pm, I was looking to grab a quick pizza on the way home for the evening.
Macaroni Grill’s TV ads have recently been promoting their new and better flatbread pizzas, so that was the choice since this location was conveniently located for me.
On a previous visit to Macaroni Grill for their late Happy Hour, I remembered these being good and huge and at least on the Happy Hour it was only $ 5.
Calling to place the order, we were told it would «only take about five minutes» which was perfect timing.
And then we pulled up.
I walked in and despite the restaurant being empty, there was nobody in the To-​Go area and employees walking around really did not seem to notice I was standing there.
When I was approached and eventually handed the bill, it was much more than I expected and was told my change and the pizza would be brought out to my vehicle.
A few minutes later, she emerged with the change but said, «Your pizza was actually put it late, so it will be a few extra minutes.»
Ok? Why?
Those «few extra minutes» were more like 10 – 12 additional minutes, which added to my time already spent there added up to at least three times longer than we were initially told on the phone for one simple item.
If they had been busy, I might have understood. While the pizza was a good temperature and taste, we waited too long for it and could have saved time and money with any number of other pizza options in the area.
At least by visiting this Macaroni Grill at 930pm on a weeknight, you can actually get in and out of this shopping area (which also includes Target, Whole Foods, Total Wine and Home Depot). Most of the time, this area is a mess because of the awful plan of only having one main entrance off Dale Mabry and one side entrance off Spruce.

I went in there feeling blah bc it was my birthday and I was going out to eat alone. However there was exceptional customer service on my side. Thank

The last four times we came to this restaurant, we were very impressed with the menu and food. However this time the portions were much smaller. The pasta last time that was served with the grilled chicken was exceptional. This time it was relatively bland and lacked the fresh tomatoes, slivers of cooked garlic, and most of all fresh basil.
The tiramisu was wonderful as always.
A restaurant’s menu/​recipe should ALWAYS be consistent.

Great happy hour pricing everybody is very attentive and the food is very good for the price. I had the chicken milanese one of my favorites love the small arugula salad that comes with the chicken and roasted potatoes.
The only thing i would complain about is all of the changes in the menu a lot of items i really liked have been removed. And who only has the one vegetable all the time.

It’s a chain, it’s not authentic Italian, but it’s a great place for kids and groups. Decent food for a reasonable price, clean and spacious, great service too.
You’ll get the nice dark feel of an Italian restaurant with the usual staples on the menu. Lasagna bolognese, caprese and other salads, pasta and chicken dishes. It’s all there. Nothing is spectacular, but it all tastes fine and everything was fresh, so no disappointments.
What impressed me was the truffle mac and cheese bites with truffle sauce. Yum! They look like large tator tots and the sauce looks like cheese sauce possibly made from powder, but I don’t care. It was a pleasant surprise and delicious. I was even dipping broccolini in it.
Service was spot on. Our host greeted us right away, he was friendly and courteous, Kyle our server was awesome, manager came by to check on us, others came by to clear plates. We were impressed.

Ty picked me up for lunch on Friday and we went to Macaroni Grill. I always enjoy going here. I had the Italian sausage and potatoes and I could only eat half. It was really good.

Never eating here again. And if I do, I’m only going back for the bread. Because that was the best part of my meal.
1. The service — I sat at the bar and ate. My server/​bartender was extremely nice, but a little rough around the edges. Not to be too snooty, but their uniforms were very… ununiformed.
2. I ordered the spicy ricotta meatballs and the crispy artichoke potato cakes. Avoid these. They both taste like cardboard. I also ordered the calamari. It was nothing special. I could get the same anywhere… but better.
I don’t know. Part of me wants to give it another chance, but my stomach is not so sure.
B. Major Grade: D

I’ve been going back and forth between a 2 and 3 star review. Here are my arguments for each:
2 star: Brown lettuce in the Caesar salad. Chicken spiedini boasts a healthy and delicious meal. It was healthy, but extremely bland. Fiancé’ ordered the butternut squash pasta and it just wasn’t that great.
3 star: Great, friendly service. Affordable prices. Comically large bottle of wine for $ 30, which they vacuum sealed for us upon leaving.
In the end, not the greatest experience and I was definitely glad I had a gift card. Next time I have a gift card, I may use it at Chilis instead of Macaroni Grille.

Saturday night and no wait? What voodoo is this? Surely, there must be something wrong with this place… right?
I ordered the Chicken Cacciatore from the special fall menu and was very impressed. Even leftovers the next day were incredibly delicious. My kids gobbled up their food like there was no tomorrow either.
The hostess was friendly and very nice to the kids. Our server was attentive and also very friendly. I will definitely come here again.

The last time I ate at a Macaroni grill was about 7 years ago. I remember loving the eggplant parmesan and frequently talked about it whenever we would go to an Italian restaurant. Unfortunately, 7 years later, it just wasn’t the same. (I should say that the two locations weren’t in the same state) The pasta was to the side of the eggplant and very bland and dry. The eggplant itself was still as I remembered; fried and topped with mozzarella and tomatoes. YUM! Would have been better though, had it been on top of the pasta, maybe then the pasta would have been worth eating.
For dessert, chocolate cake… hmmm I can make better out of a box! Truly disappointing, as the chocolate ganache was in a tiny dish to the side, of which my spoon didn’t really fit in so I could dip the cake and the whipped cream was also to the side. Weird. The cake would have been better if the toppings were truly on top of it.
On the plus side, our waitress was very friendly and checked on us a couple of times. It was a very quiet dining experience as there were only a handful of tables filled, which I thought was odd for 7pm on a Saturday night. I didn’t mind the quiet though!