When coming here i didnt exactly have the BESTEXPERIENCE. But, the servers and managers were so over the top in customer service! That that is what made my meal amazing! Love the service love the food!
Alex C.
Évaluation du lieu : 1 Tampa, FL
Placed an order for curbside to go at 7pm. They said the food would be ready at 7:25. Called the curbside number when we got there to get our food. Called two more times over the period of an hour. Got our food at 8:30. Figured it was backed up in the kitchen because we ordered during peak hours. NOPE. Everything was cold. Steak was cold, chicken was cold, and the sauce in the pasta had begun settling. Worst takeout/to go service ever.
Sheila L.
Évaluation du lieu : 1 Tampa, FL
THEWORSESERVICEYET. If Unilocal didn’t restrict me me to actually picking a star I would give them 0. We got there and were told about 10 minutes which turned into about 30 minutes. The waiter checked on us twice and we had to stop another waiter walking by to actually order our food. We did not get refills until I asked for the check. We waited way to long for our food. & just to top everything off there was a sharp object in one of our dishes. Defiantly will not be going there again.
Marco D.
Évaluation du lieu : 3 Tampa, FL
I’m going to go with three stars, because the waiter was awesome. He forgot my fries and when he noticed brought me two portions. The cheesecake wasn’t to die for, when I go out I ignore the hype and other people’s opinions. The cheesecake was the classic one with strawberries which the size of the cake to fruit ratio is off and the cream the put on cake was to sweet. After eating I felt as I needed and insulin shot. Will try again and update review when I do.
Darrell A.
Évaluation du lieu : 3 Clearwater, FL
Service is very good and natural. With natural meaning not forced and seamless. Our server was very nice. Prices are high for drinks. Food is good tho.
Kathy W.
Évaluation du lieu : 1 Los Gatos, CA
Very disappointing, ordered take out today @ International Mall’s CCF not only did they leave out the chicken the bacon is burn which makes everything taste burnt. From beginning to end the experience was terrible. They said 15 minutes it was 43, they said they would bring it out, it was raining after another 10 – 15 minutes my sister went in. Got home opened it up and couldn’t believe they would send this out. Whoever plated this up should be ashamed. It even smells burnt. My sisters order was fine. Then to make matters worse we called to speak with manager was put on hold for 11 minutes, girl came back on and said she couldn’t find one for me to call back in a little while. We did not take it back yet because we live 20 minutes away and it’s still raining.
Mel K.
Évaluation du lieu : 4 Westlake Village, CA
I have eaten at many CF across the country. They are all the same… They look the same, the food is the same, even the wait for a table is the same… That’s a good thing, you know what you’re gonna get before you go… This location is no different. The food is very good not great, the desserts are great… The service is always good. Nothing more needs to be said…
Colin A.
Évaluation du lieu : 2 Encinitas, San Diego, CA
The food is always spot on, so that is for the 2 stars. But the way I was treated while trying to treat my father for his 68th birthday was nothing short of obnoxious. Tried to call ahead to reserve a spot for his birthday, they wouldn’t accept despite me living 5 mins away. But that isn’t that bad since it is «company protocol», imagine that being told to you by someone similar to Bill Lumbergh. Upon checking in we are told it is a 30 minute wait. Great. So we go outside and realize that outdoor seating is wide open, being from Michigan the 62 degree weather isn’t all that cold so we asked to sit there immediately rather than wait. It takes them 20 mins to seat us in the outdoor spot… As we are walking out we see a plethora of options to dine inside. At this point, might as well sit inside! The nincompoops that work as hostess’ should learn a thing or two in customer service since any time I asked them a question they gave me blank stare. Overall, this place might need to hire some new people to run the from cuz this was a shitty way to say happy birthday to my dad. Smh
Amy K.
Évaluation du lieu : 4 Wesley Chapel, FL
Yay review #100! And it goes to the Cheesecake Factory of Tampa. I’ve been here before and I went here New Year’s Day around 3pm. The wait was about 20 minutes for a table for two and we were seated rather quickly(considering the crowd!) We were promptly greeted by our waiter who was very attentive, filling our waters regularly and checking in on our table. I ordered a «skinny» Long Island iced tea which had no sugary additives and used Sprite Zero instead of Coke. Delightful! For food, I asked for the turkey and Avocado sandwich but the waiter informed me they were out of turkey. He offered to substitute chicken and I took him up on the offer. It was very tasty, although a little dry. Needed something more than just mayo. There was bacon luckily so that helped with flavor :) It was served with a side salad that was a bit over drenched in some kind of balsamic dressing. Still tasty though. Overall a good meal and nice atmosphere. Personally I loved the soothing music while recovering from an eventful New Year’s Eve! Next time, I’m simple going for dessert because those darn cheesecakes looked amazing!!!
Kelsey H.
Évaluation du lieu : 4 Washington, DC
Service was less than stellar(as it has been in the past) due to «a shift change». The soup, salad and ½ sandwich dinner combo was more than enough food for two. I should of ordered dressing on the side and did not so that was my fault bc the leaves were over saturated. The mushroom soup of the day wouldn’t normally be my first choice but it was very tasty. We ordered nacho appetizer but wouldn’t get that again if with an older crowd(dining with multiple children). The salted caramel cheesecake was divine but OH. SO. SWEET! Split with another and still had extra. There is always a line no matter the time and there is no call ahead or reservation options allotted. All in all, I would go again but recommend sticking to smaller plates for more variety.
Katherine Y.
Évaluation du lieu : 4 Tampa, FL
Whenever I dine at the Cheesecake Factory, I always anticipate a bit of a wait to get seated and served, but this location seems to take especially long. My friend ordered a salad with chicken and it took 30+ minutes and reminding the staff about 3 times. The staff is really kind and friendly, so it kind of makes up for the slow service. I would recommend curbside pickup for this location instead. However, the food is constantly delicious and of course the cheesecake is so on point, it’ll put you right in a food coma. I love the dulce de leche cheesecake, FYI. The last time I was here, I went straight to the cake counter instead and the women working at the time were so nice and fun!
Brian M.
Évaluation du lieu : 4 Tampa, FL
The Cheescake Factory is located at the International Plaza Mall off Westshore Blvd and Spruce Street right next to the Tampa International Airport. Aside from being the employer of Penny from the Big Bang Theory, the Cheesecake factory is famous for a large variety of over 20 pies that they serve. They also have a 10+ page food menu with food of every different type from Italian, Japanese, Thai, Chinese, American, Mexican, and other regions. I was dissapointed that the Cheese Cake factory got rid of the Thai Chicken but I recently enjoyed Bang Bang Chicken & Shrimp with Curry, Peanut, Chile, Coconut, Sautéed Vegetables, and steamed white rice. For Dessert, my favorite cheesecake is their Caramel Turtle Cheesecake. Other honorable mentions for best cheesecakes include: Adams Peanut Butter Cup Fudge Ripple, Hershey’s Chocolate Bar Cheesecake, Chris’ Outrageous Chocolate Cheesecake, Reese’s Peanut Butter Chocolate Cheesecake, Chocolate Mousse Cheesecake, and Strawberry Cheesecake. The Cheescake Factory also serves 9 different kinds of specialty cakes and 4 different ice cream desserts. Sometimes my office orders a couple pies for everyone. I really like how the pies are precut with plastic in between so that slices can be easily taken out. I Look forward to my next visit! There is plenty of parking available in the mall’s private parking lot. Our server was friendly, quick, and courteous, and we got our food in a timely manner. Usually the wait times are kind of long to get in here because it is such a popular restaurant. It’s better to check-in, go shopping, and then come back when you are notified that you can be seated instead of waiting around and being bored.
Christina C.
Évaluation du lieu : 4 Tampa, FL
I’ve come back to this Cheesecake factory a couple of times just to get cheesecake. I love how nobody ever judges you for just coming in to eat a giant piece of cake. I love the peanut butter one. I always get that with a giant amount of whipped cream. You’ll leave in a sugar coma, but it is so worth it.
Faizal E.
Évaluation du lieu : 4 Tampa, FL
I don’t normally review chain — but this was a really good experience. I am heading out, but this review will be short: — Their appetizers are on point. — I asked for my Bang Bang Chicken and Shrimp to be as spicy as they could make it, and they underpromised and overdelivered. Heading out to the Epcot Food and Wine Festival! Will update review!
Mark C.
Évaluation du lieu : 4 Washington, DC
I will say I have had my fair share of thoughts negativity towards CheeseCake Factory, primarily the INSANE menu that never seems to find an ending. I drove my GFINSANE because I had no clue what I was feeling, or what to get. I will avoid this joint if I can because of the menu. The quality of the food is on point. Great. Will make another mention as the servers never seem to know or be on the right page in terms of recommendations or suggestions. My man had no idea what he biggest portion entrée was or what to get. No big deal but being a waiter is a package– you must know the best on the menu no matter how big it is. My last two visits have been the best. Enchiladas and the Southwest Grilled chicken sandwich were fabulous. I technically give this place a 3.5 but again with the teacher rule I give them the bump to 4 stars. I just don’t see myself going there though. It’s way too much for me personally, but with a big group or family event you might be able to compromise if you don’t know where to eat, because this place has a lot of solid options.
Meaghan H.
Évaluation du lieu : 3 Orlando, FL
Mehhhhh… my friend and I popped in for a girls lunch and to be honest I wasn’t very impressed. We had the mini corn dogs as an appetizer and the dough wasn’t fried long enough so it was a bit raw in the center. We also ordered the fried mac and cheese appetizer which I sent back because it was extremely salty. We both ordered the pizza/salad lunch combo which was good, nothing spectacular but decent. I know lots of people love the Cheesecake Factory but I don’t know, it seemed pretty overrated to me :-/Maybe the dinner entrees are better.
Raf N.
Évaluation du lieu : 2 Tampa, FL
I eat at Cheesecake Factory very often. It’s convenient. They are always located in a major shopping center. They have everything from omelet to pasta to Chinese food. And yes, their cheesecake is good. So I came here on a Saturday afternoon after splurging at Louis Vuitton, Hermes, and Lamborghini. Why did I not go to Ocean Prime instead? It was raining and I didn’t want to get my Christian Louboutin shoes wet.(I’m kidding) CF is always busy. So busy. Sometimes guests who are waiting ask you if you’re finished with your meal. Wth? Anyway, after we sat down we had to wait 5 minutes before a server greeted us. She also didn’t give us the complimentary bread(all the other tables she was serving got the bread). Maybe I looked like I was on gluten-free diet. When I asked, the server looked back as if it was my job to ask for it. Look, I understand they are busy but don’t give me the sarcastic look.
Dan G.
Évaluation du lieu : 5 Toronto, Canada
Great location, plenty of parking, friendly and fast service and tasty food. The prices are good. One of my favorite locations for this chain if restaurant.
Shoba R.
Évaluation du lieu : 5 Tampa, FL
I was very satisfied with the service at the Cheesecake Factory on west shore. I had a party of 14 people when I called to determine the process of making sure we get a table, they were extremely helpful. Cheesecake Factory doesn’t do reservation so they recommended that someone from the party come in about 2 hours earlier and check in. They were very accurate about then estimated wait time. The dinner was set for around 8pm one guest went and checked in at 6pm and were seated around 815pm. We had a very kind and helpful waitress who made the whole dining process very seamless. I usually order the Thai lettuce wrap or the steak Diane which are both amazing but this time I tried the chicken bellagio which was a little too salty for my taste. But some people might like that. Overall, great dining experience could not have been happier. Very happy that they were able accommodate such a large party.
Sofia D.
Évaluation du lieu : 5 Tampa, FL
Why do I go to Cheesecake Factory? To get consistently great food every time, that’s why. They never disappoint me. One of the best chains out there. There is something for everybody … an extensive variety of food options, awesome drinks and of course delicious cheesecake. It’s hard to leave without ordering a slice. Now if they would just get rid of PF Changs at the Countryside mall and replace it with Cheesecake Factory my life would be complete:-) P. S. Amanda… Best server ever!!!
Bernie H.
Évaluation du lieu : 5 Paris
Déjà le cadre: c’est spatieux. On s’installe tranquillement pour déguster un cheesecake qui a priori a l’air lourd, mais que voulez-vous lorsqu’on est à Tampa, on né recule pas devant The Cheesecake Factory! Je me souviens y être passé vers 23H dans la soirée, et il y avait du monde. On a du attendre un peu avant d’avoir une table pour 6. Leur cheesecake est beaucoup plus aérien qu’un cheesecake français(étonnant connaissant la cuisine américaine), ça n’a rien à voir. Et c’est vraiment très bon. Forcément ça va faire lourd si vous le terminez entièrement accompagné de la chantilly, mais c’est jusqu’à présent le meilleur cheesecake que j’ai gouté.