The Home Depot

Not much staff available for help. They’re often bitching to other staff members and seemed rather annoyed that you are interrupting the conversation. It seems like compared to Home Depot the friendliness scale and the availability scale of the staff is not even comparable. Yes Lowes maybe esthetically better looking than Home Depot but I still prefer the depot. For customers who have the world in the palm of their hand via the internet when we actually choose to go to a store what makes or breaks it often comes down to the employees. Special note to management: please have your ladies restroom check more than once a week from the looks of it. There is always pee or poop on the seats and I am hard pressed to find a store that does not have an overflowing bin of menstruation products. Exposure to cold blood is downright hazardous. Not to mention the smell it creates. We won’t be back to this location.

As always, nobody ever around to help when you need someone. 30 minutes and still no one around.

The worse place to shop at, SO unorganized, always so dirty and poor customer service. I always use the pro desk and these ppl always talking to eachother, the line awaiting for check out is always full and employees are so unorganized, managers have this place out of control. I always try to avoid this place even if i have to travel a longer distance, and everytime i come here, it is the same DISAPPOINTMENT. VERY VERY POOR COTUMER SVC.

I had purchased a Ryobi lawn mower 2 months ago and the battery charger died. Instead of replacing the charger (it was still under warranty). I had to load the old lawn mower in my car and return the entire thing. After getting the refund I asked if someone was getting a new mower for me I was told «yes». No one was doing it. Me and my 9 year old daughter had to do it ourselves. After purchasing I asked if someone could help me load it in my car and no one showed up after a long wait so we again did it ourselves. Fortunately there was a kind person in the parking lot to assist. It was 9am and the store wasn’t busy.
When we bought the mower 2 months ago we waited 45 minutes for someone to get a mower for us from the top shelf. The person «helping» us was drunk and smelled like liquor. It just makes me sad that people who are getting paid to help simply will not. I wouldn’t dream of treating my customers like that.

Located very close to my house (within 2 miles), I am a frequent patron. Always have projects that need some sort of special tool, or something that we don’t have around the house. So, it seems like I am there at least 2 times a week, if not a day. I have never had any issue finding someone to help me with locating an item, or even explaining to me how to install something– they have never pressured me into having someone install anything for me. Love Home Depot, and the fact that there are several within the city!

It’s home depot you know what to expect poor service lots of options on everything. When you do find a person to help they have 5 people waiting on them.

Customer service is terrible at this Home Depot. If you know your way around home improvements stores then it’s not that bad but if not you’ll have a hard time here. The store is always crowded and the staff just makes it worse. Half of them can’t help you and the rest can’t understand what you’re looking for. I try to avoid the entire plaza at all costs.

Customer service is terrible! Needed help matching wood flooring and man just told me it would be in isle 36 or in front of his desk in one of the stacks. Thanks but I already new that– I needed more assistance and they just said maybe you’ll find it elsewhere. Very disappointed.

The age old question of Lowe’s vs Home Depot. Personally I prefer Home Deon overall, as the staff is generally friendly, helpful & knowledgeable.
This Home Depot is a bit more dismal than most. Not quite as clean, staff was not as visible and over all the vibe was slow. I will make a point to go to a different Home Depot, if I need some real assistance.
What’s a girl to do? It was on my way, so why not stop.

Easy in and out for what I needed. I was asked by an employee if I needed assistance right as I entered — which was great. However the advice wasn’t so great, as she steered me towards one product on my list that was specially advertised but not a good product. A Home Depot special on two cans of wasp spray, a super cheap off brand that supposedly shoots 27 feet. I asked if that was really true or just a claim, and she said it was true. The consumer’s experience: both cans shot less than 10 feet, not far enough to even hit the wasps plaguing my porch. At two for four bucks, you get what you pay for and it’s not really worth it to return them.
The store itself is fine– self-​checkout is your best option if you just have a few things. Parking is ample but always crowded with people competing for the closest spots. I would probably still come back again.

The staff here was good but of course I can never find what I need. An employee helped me try to track down some shelf pins which we never found but the effort was greatly appreciated.

As a new homeowner, I am constantly making trips to Home Depot. I personally prefer Lowes, but there isn’t one nearby– so home depot it is.
Overall, I don’t have complaints about this home depot, but I don’t have any amazing experiences either. Hence the A-​OK. This location is usually pretty crowded, but the lines have never been too awful. Most everyone I’ve encountered is helpful (besides in appliances).
It is in plans one day to try the hot dogs in the food truck in the parking lot. Supposedly they’re amazing. I’d be interested to hear if anyone has tried them!

I love Home Depot customer service. specially when you fix you home.

Not that I would call myself a «Handy Man» by any means, but I do know the difference between a Phillips and a flat head screwdriver. For all the other things in between, I trust my helpful Home Depot associates to answer and steer me in the right direction of getting the best results for my projects.
The staff at this location is very helpful and friendly. I recently went in with several things on my list of things to get, neither one pertained to another, and had an associate physically walk all around the store with me to ensure I got all i needed. She was kind, personable and upon our trek to aisel 6 for wall repair kits, I found out she was a retired federal agent… which then led to a very interesting conversation on the state of our country. Sorry, I digress…
With this being a major DIY/​home repair store, I trust that their company brand has instilled this kind of customer service to all their employees, so that whether I’m in Seattle or at the local one down the street, I will receive the sam service and quality care as I have always experienced here.

Even though my initial contact on Sunday wasn’t very good, I never usually have a bad experience, so I didn’t want to give less stars just because of one person.
I love going here and just wondering. I get all kind of ideas every time I go in. On Sunday I went here because I had to rent a carpet cleaner. I have rented tools from here before and you really can’t beat the price (well when you don’t own something you need). I wish I would have got the name of the original guy that I dealt with cause he was irritated about whatever and it showed on his customer service. However when I returned there was two guys that were extremely nice. The receipt only shows the name of Hector, but also the other guy he worked with were awesome.
I just love going here.

We are going through the remodel of a condo in the Temple Terrace area and started going to this Home Depot by default because it’s the closest one.
So.the parking lot sucks and it’s a little hard to get in and out of and it’s not in the most glamorous location in the city, but the service is really fantastic!
There is excellent availability of helpful, knowledgeable personnel AND they have terrific attitudes! I mean they actually want to help you successfully complete your task and will take as long as you need them to help find items, make suggestions and answer your questions.
We’ve had to return a bunch of stuff. of course. because we changed our minds, or mis-​ordered, and the Customer Service Desk people are top notch. In fact, they may be the best employees in the store, but the standards are pretty high!
Anyway — get there, buy things, build things, fix things. go Home Depot!

It is a Home Depot. Pretty consistent with other Home Depots. Nuff said.

I love Home Depot customer service. No matter where I am in this country, they are helpful.
My friend and I walked in looking for packing boxes. Within a minute of walking in we were asked if we needed help. Asking where the boxes were had no less than 3 people point the way to the correct aisle.
The bonus was getting the same size box as UPS sells for a faction of the cost. Only 74 cents per box, verus UPS at $ 3.50 a box. The packing tape was right next to the boxes.
We were in and out in under 10 minutes.

No one offered us any help and we looked lost as heck. That lost them some points. After walking around for a while we asked someone and they were super friendly. He escorted us to the paint. The guy at the paint counter was very friendly as well. Helped us find all that we needed.