The UPS Store

Wow, have ups stores changed. I went here initially to get a background check done and be fingerprinted for my volunteer work. I have to say I was quite amazed that they sent me to the UPS Store to get this done. They even took my picture with the appropriate colored background for the company I was volunteering for.
This store can get quite busy but the people working there keep smiling and just taking one person at a time in meeting their needs. Come on guys, what else can you expect. This is great service.
We are talking faxes, copies, mailing packages, items that needed to be signed for upon receipt, just about anything you can imagine they’ve added.
I guess it pays to diversify your services rather than keeping it to one specific thing. Of course you get more business. Yes I know this is a corporate store and it is what it is. But I must admit I think it’s very good at all that it does. Every encounter I have had at this location has been a good one. I would recommend it to anyone.
What’s a girl to do? Go where you can get the most done and not have to make several stops.

Since this is mostly a service oriented business, my review is based on the service they provided.
The associate, who was by himself, was able to service every customer in the store with a friendly service every time. There were people sending boxes, faxes and I was making copies and printing documents from an email. This associate kept his cool and everybody was efficiently taken care of. I had to go behind the counter to use a computer that seemed more for staff use, and I’m glad they allowed me to do that.
I usually use FedEx office but I found that they have a very limited number of locations in the Tampa Bay area. I was going to make copies at Publix but I found this UPS Store by chance and I’m glad I did.

So i had to drop something in the mail because I REALLY didnt feel like driving an Hour away so I decided to stop in the UPs Store in 12 Oaks.
Excellent costumer service! My box didn’t have alid but that didn’t stop them. they created one for me and I was on my way.
Now if they would just have the software to do USAA deposits…

Always a pleasure going to this location. They always get things right and they make us feel comfortable.

Awesome customer experience from the initial phone call regarding questions on meeting a deliver deadline to the in store customer experience. Everyone was a pleasure to work with. Their kind and courteous service service has made me a very satisfied customer. I would definitely recommend their services.

With Easter coming up this weekend, I stopped by the UPS Store and was amazed at the service and energy! The line initially looked long but without a seconds notice, I third associate stepped up behind the counter making sure things moved along smoothly.
Being used to Fed Ex and USPS service where they charge you for everything — stuffing (bubble wrap, foam, etc.), tape, etc. I brought my own bubble wrap but they packed it with TLC using their own and didn’t charge me. It’s those little things that will keep me coming back for all my shipping needs — a store with service and personality.