The UPS Store

This UPS store is the only way I send mail anymore!
The attendant’s here are always smiling, and quick to help you when you have a question. I’ve been here multiple times, and on every occasion they found me the best deal, instead of trying to oversell. As far as UPS locations go, this one is my favorite in Tampa!

My visit to Tampa was not a vacation. I was cleaning out my sister’s belongings.
So I have a lot of items I had to pack and ship around the US. This UPS location was closest. We need to get some estimates on boxes and shipping costs.
We walked into the store and were the only customers. The guy behind the counter started to help us under the lady manager stepped in to assist. My friend who is an attorney started to ask the questions except they weren’t the right questions. He asked how their shipping prices compared to other companies. I did all I could do to prevent laughing out loud. Of course, they will tell you they are comparable.
I made mental notes of the box prices of the two sizes I may need. I finally broke into my friend’s conversation with the manager. I asked point blank what the rates were shipping these two size boxes with estimated weights of 20, 30, and 40 pounds to the specific locations.
We left with the pricing and shopped around then came back to ship the three boxes. Since we did not buy the boxes here and were going to use a business UPS account, the store was going to make zero on us. Keep this in mind for the remained of the event.
We came in two days later with the packed heavy boxes. There were three customers in the store ahead of us so we were prepared to wait. We carried the heavy boxes to the far back counter to be out of the way. The same guy is there taking care of the 3 customers in line. The female manager comes out of the back and remembers us so comes straight over. I tell her we will be using a business account to ship the packages. She hands me three airbills and says «You have to fill these forms in for that». Then turns around and walks to the back again. We never saw her again. After filling in the forms, the guy gives us our receipt.
I understand they would not be making money over our transaction but leaving us to go to the back was just plain rude. My 3 stars are based on the excellent service they gave for getting us pricing.