The UPS Store

I am not a patient person, so in order to skip the lines at the Post Office, I recently mailed out my favorite lawyer’s birthday gift from the UPS Store.
Yes, the cost to ship his present cost more than the gift itself, but I came in on a Friday and needed it to get to his office by the time he walked in bright and early on Monday morning. His birthday gift was there waiting for him when he got to the office and he was very surprised and pleased with his gift.
This location isn’t the closest UPS Store to me, but I am fond of this location because the staff is very friendly here. I also like the ease of getting in and out of this location as opposed to the others that are located in shopping plazas.

I have suspected this place of overcharging me before, but I have confirmed it now. I went there today during my lunch break to ship a wedding gift. It was an oddly proportioned box that weighed less than 3 lbs. They told me it would be $ 21 to mail via UPS and $ 18 to mail via USPS. When I expressed my surprise at the price, I was told I could get a «5−10%» discount on the UPS price if I had AAA (haven’t yet researched if this is true). I specified that I was looking for the most economical option. I decided NOT to ship my package with them and to bring it back with me and research shipping prices online. Here are the results of my online shopping; please note that I used EXACT box dimensions and weight for my pricing. I don’t have time restrictions on my shipment, so I was able to choose the lowest option from each company (excluding media mail option via usps).
USPS — $ 9.11
UPS — $ 17.55
FedEx — $ 9.65
Obviously, I chose the USPS option, which was 3 day priority mail with tracking. I wont ever be back to this store, or any other franchise by the same name. I feel bad for the employees who work there, they are very nice and courteous.

I needed to notarize some legal documents, ie trust, POA, etc. tried a number of banks and was told they will not notarize those types of docs.
Didn’t make sense to me, since they’re only verifying a signature.
Well anyway someone suggested the UPS Store. I needed a notary and 2 witnesses.
Tried a few stores and while they will notarize such docs they didn’t have staff on board to witness the docs.
Fortunately I found a store at 301 West Platt that met my needs.
Bill Julius, a notary at that location was very professional and courteous. It is a busy store that is well staffed.
The place is a gold mine. If u live or are close to this location and need the services that they offer I highly suggest you go to this location. You will be well attended to.

We needed a large scale vertical banner done fast for our art show gallery. UPS store was able to produce it in record time for us.
Phillip call us several times to make sure we get exactly what we needed.
Great success, banner was ready for art show opening reception at the American Institute of Architects Tampa Bay. Great Job!

Proof that it’s not about the business, it’s about people. Their customer service and courtesy is so good I wouldn’t even be able to tell them how to make it better. Thank you for ending my day on a positive note.

Been going here for years and they are the best. Not all UPS stores are created the same!