Volvo of Tampa

I had a wonderful experience at Volvo of Tampa. From my salesman George to Kristian and Anita. I am very happy with my new XC60.

Service department seems above-​board, hence the second star; but sales? Très déçu! The only thing that comes to mind is Rule # 4080. I’m always amazed when people underestimate the power/​impact of full disclosure — upfront, at the beginning. You can diffuse, handle almost anything when you create an environment of trust; but once it’s gone … you know the rest. The irony is that I was ready (with check in-​hand) to drive home and write a great review.

Ok, so I arrive in Tampa after of course that long grueling drive from LA, and needed an oil change. (Duh!) after a great experience last August with Frankie in service, I find out Frankie has moved on but who was taking care of me (?) Franco, Frankie’s roommate and friend since childhood along with Steve, Frankie’s dad.
From the ladies of the service department to the tech on the floor, this was a great experience and I trust there will be more!
I gotta give a shout out to Trent who not only did our mechanical work but solved a very long ongoing issue that none, yes none of the other mechanics I’ve used ever did. I had a sticky window that took two attempts each time to raise. Want to talk about a pain in the … I mentioned when he drove the car up to the drive after he was done that that window always needs two pulls to go up. Without missing a beat, he said, wait a minute I can fix that. And he did!
Now it goes up in one swipe with no hesitation. I’m a new man! Still getting use to it working the way it should work but joyous that it does.
All I can say is for a dealer, and yes that means dealer prices, they were attentive, informative and helpful.
Thanks Volvo of Tampa and those new 16’s look pretty sweet… for Volvos!
See you soon.

James Hendon sold me my 2015 50^th Anniversary Edition Mustang. I had searched for a specific Mustang, he contacted me once, then let me make the decision. I couldn’t have asked for a better car buying experience! I will definitely travel from Valrico to purchase another vehicle from him in the future!

Leah is awesome, she knows her customers very well l indeed, she is on top of everything, and its wonderful how my partner is treated when he comes here for service. It’s amazing to me and to him as well.
They always are fair and honest and Leah does not try and sell things that are not needed.
Thanks for all you do for us Leah.
Sincerely,
Michael Kelly

Was waiting for someone to greet me and they never did. Walked inside to talk to them about car’s issues… Service area looks like a regular one for toyota or ford… nothing special.

I stopped going to this dealer after an attempt to sell me many items not needed. I found myself back last week after my regular mechanic could not fix a headlight issue. Naturally the headlights were working when I arrived at the dealership. They ran every test known. They could not duplicate the problem. They offered to replace the headlight switch; however, they weren’t sure that would fix the problem. They didn’t want to go as far as to switch out the computer under the dashboard. I appreciated them not trying to sell me everything in the book. Their honesty this time impressed me. I paid $ 115 for diagnostics and complimentary car wash. I guess I can look at it as $ 115 car wash. My opinion has slightly changed of this dealer after the last visit. Normally I would’ve given them a one star. The headlights are still working. I still hear occasional clicking from under the dash. For now, I won’t drive this car at night or in a torrential Florida rain.

Don’t buy a car here! They advertised an auctioned rental car as a «one owner» car, and did not disclose that the car had significant body work repairs. When the issue was brought to their attention, they argued that a rental car company was considered one owner.
Please use caution!!! I do not think they deserve one star, but this ap will not let you post without giving at least one star.