Winton’s Air Conditioning

Hired 3 yrs ago for full system maintenance and even signed yearly maintenance contract. They said they were going to check all vents and ductwork for leaks because my bills were so high and AC never stopped. I was told it was all fine but that my unit needed UV light. I didn’t do it. 6 months later they came for follow up and put chlorine tab in tray and checked freon. The outdoor unit was never cleaned but they sprayed something on the one in attic.
A few months later I had my house re-​roofed and new insulation blown in. Before hand I had another company come to check things and they found leaky ducts in 2^nd story (the whole point of the first inspection a yr prior) They cleaned outside unit and attic unit because I told them what had happened the yr before.
They call me consistently trying to get me back as a customer. The first time I voiced my frustration with previous service and said I was now using a different company. I have asked to be removed from their list on several occasions over the last few years but without fail between 6 and 8:30pm I get a very polite call from a gentleman again trying to lure me in. As soon as I hear his voice I know who it is even without caller ID and I respond to his request for my name with the name of his business and again say that I am not interested and to please remove me. I have been called 3x this week. Today I called the office and again asked that I not be called.
No matter how polite… not listening and harassing a customer repeatedly will NEVER get them back.

Would give two starts cause the guy on the phone was calm, slow, spoke clearly. 16-​jan-​13 5:41pm
Maybe the flu is getting to me. Just going to try to stick to facts.
Bottom line this is more of stand your ground.
The sales rep was very persistence on keeping me on the phone. His hard work is so wasted on an ac company rather than a bill collectors. When I told him that I had the flu, he saw it as an opportunity to add more sales talk. There was no stopping him nor did I hear any humanity in him or his voice.
So in very short, this is not the company I would like to do business with.