I visited this business as it is going out of business. I had never before been inside a Sears Grand. It is like a combination of Sears and Walmart. Because the store was liquidating, products were typically 25−40% off. Even with this discount, however, some products, such as medicine and paper and dress pants, were expensive. I was able to pick up cosmetics and soap for good prices.
Tina a.
Évaluation du lieu : 5 Pittsburgh, PA
Amanda and Joel are amazing! Really really helpful. Thanks SOMUCH! :) located my rare item and were so pleasant.
Laurie B.
Évaluation du lieu : 1 Natrona Heights, PA
I will never return here. After waiting behind ONE person in line for 14MINUTES, while 2 cashiers tried everything possible to get this woman approved for a credit card. There were no other check-outs open. All I wanted was a pair of slippers! By the time they had failed miserably to get her approved, they accomplished humiliating the woman and infuriating several people waiting to leave during their lunch breaks. Christmas is going to be HELL if the practice of trying to approve customers for credit cards at check-outs, while there are no other check-outs open for the people that just want to get out of there.
Gary R.
Évaluation du lieu : 1 Mars, PA
First off, let me say that I’m not a fan of Sears in general so this review is prejudicial from the get go. Just a warning. When this«Sears Grand» opened a few years ago, it was billed as the best Sears had to offer — expanded departments, all appliance brands(not just the crappy Kenmore items), a tool department that carried everything, a «pleasant, one stop shopping experience». At the onset, this was a curiousity that did attract some traffic. But their concept has failed, their selection is disgusting, the customer service is better at a morgue, and the place has the faint smell of death. Methinks it’s getting stronger… Don’t know what I was thinking when I went in there the other day on a lark to look for a replacement for my broken lawn spreader. They didn’t know what I was talking about — so I carefully explained it to the lawn and garden guy. You know, the stuff you spread your Scott’s lawn fertilizer with? DUH! He didn’t know. He had to look it up on his computer. Then, he told me they didn’t have any. None. Not one. Isn’t it spring time now? I’m astounded at their business model. No wonder mine was the only car in the massive parking lot…
Matthew U.
Évaluation du lieu : 2 Pittsburgh, PA
I know what you were trying to do here. You were trying to combine the Sears, K-Mart and Home Depot brands into one store and try to make it the most convenient of shopping experiences. Well, you failed. It’s like they attempted to take the best departments/products of each store and condense it. What happened was a horrible shopping experience. I walked in with hopes to buy some dress pants and instead walked out with a salt and pepper set. How in the world? Definitely one of those places that you want to go back to.
Darren W.
Évaluation du lieu : 2 Pittsburgh, PA
There ain’t nothin’ grand in trying to emulate the Marts Wal and K. Yeah, there’s supermarket and drug store good amidst the other usual crap Sears stores sell. This is a new«experiment» as the retalier robber barons will say. Two stars is due for the nifty Mother’s Day card I found here. I know, Pittsburgh Mills has a Hallmark store, but I forgot about Mother’s Day(so much input!) until the mall was about to close, couldn’t remember where in the muck we saw it, and was unable to find it again. Such is the labyrinth of Pittsburgh Mills. «It was Free Comic Book Day? Daayyyum. I didn’t know,» the young male cashier said upon seeing our New Dimension Comics bags. Sensing weakness, he then tried to sell me on a Sears charge card, but submit I did not!
