Papa John’s Pizza

I would give no stars if possible. This is the WORST Papa John’s we have ever ordered from. I have never seen such a blatant «F you» by a food establishment in my life.
We called for delivery, and asked to use a coupon. The coupon was for XL-​two topping pizza for $ 10. We asked for a pepperoni and sausage, and a chicken with buffalo sauce. We also ordered a cookie. We were told the cost and that it would be about 45 minutes. No problem!
First, delivery was wicked late. I am not putting this on the driver. He called us and realized he had been given the wrong address and apologized profusely and wanted to offer a discount. So again, not on the driver. He was great.
The order is another story. We got one pizza with just pepperoni, and one pizza with a few pieces of plain breaded chicken. Instead of a cookie, we got a brownie. Every single item was jacked up.
We didn’t call and complain because honestly, it wouldn’t do anything. Who knows what we would have received, and in what condition. Like I said, it was the most blatant «F you» I have ever seen.
We usually go to Brothers’, and our first mistake was opting to order from this poor excuse of a pizza establishment. We will NEVER order from this Papa John’s again. Brothers’ Pizza is much better anyways, and the employees there actually care about their customers, unlike this PJ. Good luck!

The food itself is good, but my last visit is what made me write this review. I had placed an order online and the confirmation said it would be about 30 minutes until it was ready. I timed it so that I arrived around that time, but when I walked in to the store it was complete chaos. There was ONE girl in the entire store on a busy Friday night. Phones ringing off the hook, tons of receipts printing out from online orders. She was working so fast and was nearly in tears about to break down. She apologized for the disaster and said it was going to be a while before my food was ready — most likely another 45 minutes. I was upset but didn’t take it out on her, as it obviously wasn’t her fault. She explained to me that there were two other employees there, but they were new and weren’t allowed to be in the front of the store or touch the food. So this poor girl had to make EVERYTHING on EVERY order by herself on a Friday on top of answering phones and online orders.
I’ve worked in fast food before and I’ve dealt with situations like this. 99% of the time it’s because of poor management and not a reflection on the employees. I will not be returning to this location after seeing the way the employees are treated and the store is managed.

Excellent Pizza. Always been a fan of Papa John’s. This one is a rather good one too. Clean, the people are friendly, and are fast.

Fast, fresh, hot pizza! I’ve been ordering from this location for years and have never had a problem with food quality, freshness or service. Delivery is usually less than 30 minutes.