All About Chimney’s, Gutters, and Roofing

BE AWARE! The owner Sean seems professional & know what he’s talking about. BUT, he’s very unreliable. For three days he had an excuse as to why you didn’t show up, & I had to call him to find out what was going on. After the first day of him not showing nor calling, I felt something was strange. The second day, he said the rain had prevented him from completing a job, if it was possible he could come later in the evening. The third day, which was yesterday, he called & said he’d be in route within 45 minutes to a hour… He again didn’t show up. After 5 hours, he called, left a message stating he & son were in an accident. His sons new truck was totalled & they were at the hospital. He apologized for the inconvenience & asked if I could call him to confirm him doing work the next day. After listening to his voice mail & hearing his dog in the background (at the hospital, huh) I decided to investigate company. I, Thank God for allowing things to transpire the way they did. The first day was the 1^st red flag but yesterday was it.
Never allow a company that is not licensed/​bonded/​BBB do any type of work on your house.
And all bad reviews… The one man experience sounds similar to mine.
I advise everyone to NOT do business with this company. I am reporting them as well…
Today is Monday, around 2:00 he calls to tell me he’s almost completed the work. First, why are you doing a job & no one was home to consent. Secondly, you won’t get paid. I arrived home, he had replaced the flue & only needed to put cap on. I told him about being unprofessional, his fabrications & the review that seems to be the same excuses he gave me. He stated that he a that person went to court & he wasn’t at fought. He also apologized. Again, I would not recommend this man/​company.

As you may be aware, I have had a bad experience with ALL ABOUT CHIMNEY GUTTERS & ROOFING. In an effort to let others know about my experience I have posted a complaint at the following url:
Please forward this e-​mail to as many people as you know.
Thanks for your support.
Yours truly,
Tommy Alexander Jr
DIS-​HONEST — AVOID AT ALL COST
Problem:
Poor Service
Date of Problem:
2015-​06-​12 20:54:00.0
Company Name:
ALL ABOUT CHIMNEY GUTTERS & ROOFING
Submitted by:
Tommy Alexander JrSend Email View as a PDF View as PDF
I called «All About» which operates out of 7712 Elm Street, Taylor, Michigan 48 180 to my home to remove old flashing around the chimney, weatherize and install new 3 tab shingles (Desert Tan) and new flashing around chimney which includes the deck for a proper repair /​replacement. Replace bricks on chimney that were removed by «All About» Replace missing shingles (three, 3 tab shingles) on south roof slope of home. Tuck point on front porch and flower bed to include one missing brick on east exterior face of the attached garage.
The Company (All About) replaced my Red brick on the Chimney with Orange brick. They cut into the chimney mortar and placed plastic over the existing flashing (images available) that was to be replaced. The shingles were not replaced therefore the decking was not new or replaced. We had a 17-​In X 41-​In” Black-​Painted Galvanized Steel Chimney Cap that was removed (stolen) by All About and never returned.
I have called all numbers available for the company (313−330−0659 /​248−981−7100 & 734– 222‑0422 and informed them that I was not satisfied with the fraudulent & dishonest claim of work being done at the home. For the following 3 weeks in April we were told that his truck had been hit followed by they were on their way, or it’s raining and they’re very busy, when I finally threatened legal action I got a call from Sean Osborne the owner who stated that his truck got hit and «he has a lot of problems «but have yet to arrive. As of last week calls are not being answered. I headed out to the main office that is indicated on the website (
) only to discover there is no such office for this company. I then searched the Department of Licensing and Regulatory Affairs and that search returned 0 Record (s) However; ‘All About’ website claims that they are licensed and insured. I have notified the BBB as well as the Michigan Attorney General in regards to this company.
So, Please think twice about dealing with this company — I find that there is no customer service, only smiles and broken promises and workmanship is extremely poor. When he pulls up in his Blue Ford truck with Indiana Plates; BEWARE. He is not licensed he is not bonded and he is not insured.
A veteran — whether active duty, retired, or national guard or reserve — is someone who, at one point in their life, wrote a blank check made payable to «The United States of America,» for an amount of «up to and including THEIR LIFE.»
Author: ~Unknown Author
Thanks very much for your support.
Tommy Alexander Jr
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The only good thing about this company was the price. They did get my trees removed, but they left my yard in disarray and the stump that was supposed to be removed over 6 months ago, still remains. The owner, Shawn, says he will be in contact but never follows through. The owner prides himself on his word and a hand shake, well that hasn’t turned out to be worth S%@T. Beware, that if you do business with All About Chimney, Gutters & Roofing that the work may get done but any follow through afterward is not going to happen.