Best Buy

Best Buys in generals are good and fun stores to shop at for electronics. I know you can probably get things for the same price on the internet, maybe even cheaper, but I enjoy being able to see some things I buy (such as television, home audio) before I lay down the coin.
I have had mixed experiences with this best buy location. Any experience where you go in, buy something, is just fine. But if you are going to customer service for ANYTHING (including picking up an online order), be prepared to wait a while. Customer service desk is my biggest issue with this place. Went there to return two ink cartridges to exchange them, and ended up waiting 15 minutes for the two customer service reps to deal with other customers. This wouldn’t bother me, except everybody seemed just to be standing around
That being said, I have had good experiences here as well. My wife and I purchased a 65″ television here and had it delivered. The experience was great, and was delivered during the time they said it would and the delivery people were excellent. Staff there is always friendly and always willing to help out.

HORRIBLE EMPLOYEES. I had literally both arms full of bags from doing Christmas shopping and parked in front of Best Buy because I knew they were open an hour later than the mall. After I left the last store (after having to wait in line for what seemed like an eternity because of an impossible customer holding up the entire line) I literally ran as best I could to get to Best Buy so I could finish my shopping inside there and then get to my car. As I’m running to the door some lazy overweight man locked the doors as I was just about get thru and told me I couldn’t go thru (EVEN THOUGH THEY WERE STILL OPEN) as well as having a ton of other customers telling him in the store that he should let me thru bc of all of the bags I had and it being 10 at night and me being a very small person that it wasn’t safe. Not to mention I intended to purchase somethings on my way out and my car literally was directly in the front parking spot. I even called to speak to their security and they told me if I wanted to shop I could walk AROUND THE MALL in the dark, alone, shopping bags in hand, and enter thru the front. Nowhere is safe anymore and you’d think with it being Christmas they wouldn’t have done that to me or to anyone! I was going to spend a lot of money too! Seriously, that’s being just rude, and being assholes. As I got around the mall, ppl were coming in and out with the big lighted «OPEN» sign on. 2 jerks standing there in yellow coats doing nothing but talking to each other inside. 1 SECOND it would’ve taken to let me go thru, get what I intended on buying, and getting to my car safely. It’s seriously an asshole move to do. ESP being that you were STILL OPEN!!! I parked there because I knew that would be my last stop to shop. Lazy f’ing men.

I found a dishwasher online at best buy that I wanted to order since they were offering free installation on dishwashers priced over $ 399.00. I did some research and found many people were having delivery issues so I called best buy to clarify. I was told that the Web page must be outdated because that offer is no longer available. That was 3 weeks ago and the add is still on their site. I called again but they refused to honor the advertisement. I sent an email to their corporate headquarters last week. No answer. I contacted them on Twitter, they call it an error, I call it fraud. Please do the research before purchasing from worst buy.

Had a better experience here today replacing a modem and I found the staff was able to answer questions and sell without the hard push.

They are so helpful and I could spend hours in this store!

Loved my experience at this best buy. I went in looking to purchase an new TV and as soon as I walked into the home theater department I was welcomed immediately. All of my questions were answered and I ended up walking out with the TV I planned on buying. The only reason this isn’t a 5 star review was because the shelves were a little bit bare and it didn’t seem like it was stocked very well. But I got a great deal with the sale they had going on at the time.

It’s ok if you can actually go in, find what you want and get the hell out. Otherwise the employees just suck. If someone has a question about a product it doesn’t help if you just read the box for an answer.
I gave them one extra star for actually having the movie «Black Shampoo» available though. It sucks too but at least it’s so bad it’s enjoyable.

Awful customer service at this location. I walked in looking to purchase a TV, and I was willing to spend quite a bit of money on it, but I didn’t, because not one of the employees bothered to come over and answer any of my questions. Good thing my sister came along to talk me into buying it since I made the trip. The only person that showed a small amount of customer service was one of the door guys that helped me load my tv into my car. Props to the guy that can lift a 46″ tv by himself lol.