Ordered carry out with 3 brownies, was only given one. When I called to get refunded the $ 6 the employee said he couldn’t do that but would send us a gift card and took my address. Never got the gift card.
Tara S.
Évaluation du lieu : 3 Columbus, OH
I walked in and noticed I was the only one in line. There were about 3 people behind the counter working. They acknowledged me but still took 5 minutes for them to come over and help. I placed my order and the girl proceeded to slowly make it. The restaurant was pretty clean and bright. The food was too salty so I couldn’t finish it. The queso was good though!
David K.
Évaluation du lieu : 4 Belleville, MI
My favotite fast Mexican place. Chicken Nachos are my favorite.
Niomi H.
Évaluation du lieu : 2 Flat Rock, MI
Really lackluster experience. The trash cans were over flowing, the tables were dirty, half the flavors of the coke machine were out but the worst was the service and food. The employees were almost yelling at each other, no one was in the main dining area or behind the counter when we got there, the man making the burrito was very rude; shortening his sentences to almost illegible grunts, then getting mad when you asked him to repeat himself. The food was also not what I have come to expect from Qdoba. The portions were weird, barely any substance with a huge serving of chunky guacamole that had very large pieces of avocado. Usually I am impressed with the quality of the food, not this time.
Bigi P.
Évaluation du lieu : 2 Windsor, Canada
After eating at this location a multitude of times, I have realized a few things: 1. Any item that is ordered in some manner other than how the employees are trained feels like a huge inconvenience. The staff act like you just asked them the biggest task in the world to put sauce on the side or some other menial task. 2. The staff is rude. Very rude. 3. The staff consistently makes mistakes. You have to watch them like a hawk or they will forget things you ask for, or even add things you did not ask for. 4. If your order is larger than two items, be cautious. The chance of mistake increases exponentially with each item. I don’t like writing negative reviews, but this has just become ridiculous. I truly wish this establishment would clean up its act and provide the same quality service like that of other Qdoba locations.
Jess W.
Évaluation du lieu : 3 Taylor, MI
The food is decent if you’re looking for a fast food alternative. Everything is usually cold and bland. You will leave full but not entirely satisfied. Their queso is very good but the chips are way too salty. I would go back but only as a last resort.
William B.
Évaluation du lieu : 5 Romulus, MI
Really friendly and the customer service is amazing. First time here and it blew my mind. Never had this type of treatment from a fast food type place.
Matt R.
Évaluation du lieu : 1 Dundee, MI
I went here before going home and I must say I’m extremely aggravated right now. First, the place was a mess and the surrounding area of the food was not clean. Second, when I got home and started eating my burrito, I got a long piece of hair that was sticking out of it. I was so grossed out I just threw it away and lost my appetite. I will never come back!
Renee B.
Évaluation du lieu : 2 Wyandotte, MI
I wasn’t impressed. First of all, I don’t like burritos that are stuffed full of rice and black beans. That is how they make their food, though. It is what it is. All the meat in my burrito was charred but the burrito was cold… don’t know what happened there. The«smothered» burrito we ordered was a burrito with the coagulated sauce all smudged on. Blech. The store was kinda janky because nobody appears to tody the eating area between guests. I thought most of the junk on my burrito lacked flavor and maybe if they didn’t run out of pico de gallo midway through my order it would be different but I would have had to wait 30 minutes if I wanted it badly enough. Seems like they should preemptively make enough of their most popular salsa for the dinner rush… that’s just me though.
Timothy H.
Évaluation du lieu : 4 Taylor, MI
Its good. Not my favorite location, but the food is always delicious. The store is not dirty but, it always seems like it needs a little straightening up. The staff is always nice.
Robert D.
Évaluation du lieu : 2 Wyandotte, MI
My eyes lit up when I saw huges sides of beef and chicken grilling on an open grill located in right behind the serving counter. I got the Queso Diablo which translates«devil cheese». I am not sure why it was named that as it wasnt all that spicy or cheesy. It was a huge burrito. Maybe the biggest I have seen. What made it so big was the massive amount of rice they put in it. This is a trick they must have borrowed from Taco Bell. Fill the thing with rice and skimp on the meat. I saw some grilled veggies that I thought would end up in my burrito but I am not sure that they did. The meat I admired earlier was in there somewhat, cut up into bite size chunks. The workers, though lightening fast, were not very helpful. I walked out full, but barely satisfied. The huge amount of rice seemed to drown out the taste of the other ingrediants. Too bad.
Keith C.
Évaluation du lieu : 5 Belleville, MI
The chain overall I would probably give a 4-star, but this location is deserving of a full 5-star rating. The staff is the best, place is always clean, the food is always warm/fresh, the portion sizes are hit or miss but if you ask them to hit it with another scoop they will. We drive up from work in Flat Rock once a week and it’s well worth the extra 30 minutes round trip.
Chet G.
Évaluation du lieu : 5 Belleville, MI
I give these guys a five! Yesterday me n the wife came here for the first time. We loved it. Service was fast custom made burrito for my wife and chicken gumbo for me. Food was filling and tasted good. So today I came back for seconds. It was busier than yesterday, but service was still great and food simply delicious. So this is one place I can guarantee we will be back much more to try out the rest of the menus.
Brian K.
Évaluation du lieu : 5 Plymouth, MI
I’m a big fan of this place. I come here at least once every other week if not every week. In the past I used to get the large burritos. I would always go into a carb coma afterwards though. Also, even though I wouldn’t need to eat dinner after eating a burrito for lunch, I felt like it was going to my waistline. The burritos are just that big. Recently I switched to the Craft Two and get two steak soft tacos and the 3-Cheese nachos. It seems like the perfect meal. If you don’t come here at peek times(11:30−12:45or 5:00 — 6:00) it doesn’t seem like there is an overly long line. If you come during the peek hours you might have to wait. I’ve never found the place to be dirty, the food is always fresh, and there’s enough variety to please most people though they don’t have a gluten-free menu which really is a buzz-kill for my wife. They have that new super-soda machine with 120 flavors of pop or whatever, but I just get water most of the time and put a slice of lemon and lime in it. You really don’t need an extra 700 calories from a sweet drink when you are eating here.
Ricardo P.
Évaluation du lieu : 2 Wyandotte, MI
I love these type of places sadly this one was not impressive at all. The tables were dirty all of them, all the trashes were full needed to be changed and the food was cold and not good. Plus the place didn’t seem to be that busy.
Lori H.
Évaluation du lieu : 3 Newport, MI
I love Mexican food and was excited when this place opened in Taylor, near my office. However, I would rate it as average. They do not have a lot of selection for vegetarians(most of the meals are chicken or beef). I would like it is they had a fish or tofu option with the meals, but my husband and I subbed black beans and it was fine. The chips and salsa are awesome. if you order soda, the machine you get it from is pretty kewl and has a HUGE selection of diet and regular sodas. I would prob eat here again, but much prefer other Mexican places.
Kristina A.
Évaluation du lieu : 3 Wyandotte, MI
We tried this out on a Friday night… while everything was tasty, the portions were definitely on the smaller side… thought the guacamole was a bit over priced., but will be back… the pop machine took a minute to figure out… but I guess thats the entertainment… let’s watch the customers look goofy trying to figure it out… the girls behind the counter looked a bit overwhelmed, and the tables needed to be cleaned, didn’t see anyone cleaning anything, or re-stocking utensils… the poor girl behind the cashier was trying to do both things, and everyone got backed up… maybe poor scheduling., or someone called in sick… they were friendly though… so will be back.