Western Wayne Family Health Center Taylor

The absolute slowest service ever! I will be changing my primary care physician asap… My appt. Time was at 3:20pm, it’s now 5:17pm and I’m still waiting to be seen by Dr. Levi… Never AGAIN!!!

Through a series of stupid events, I wound up without insurance for 5 months. Naturally, I developed pneumonia and needed to be seen. I came here to see the nurse practitioner, who was on time, understanding, and treated my pneumonia. I also saw her for my follow-​up, which was totally fine. 2 months later, I took a home pregnancy test which said I was pregnant. I made an appointment with Dr Wynn to confirm this. I never saw Dr Wynn that day because my test at the office was negative. Ok, it was very early in the pregnancy, I get it. I asked for a blood test instead and they refused — I needed to know for sure if I needed to discontinue a medication! The nurse and desk staff snapped at me and reiterated that my test said negative and to come back later. I came back 2 weeks later (still with a positive HPT) and they would not even do a confirmation urine test because I previously had a negative one. This was after I sat in the waiting room for 3 and a half hours past my appointment time. I saw a nurse in the hallway that day, who said that I had no choice to wait another week until the OB could see me because nobody else could diagnose a pregnancy, nor was it important until 16 weeks anyway. My health insurance kicked in the following week and I was able to see my regular physician who confirmed the pregnancy in less than a second, and I was sent for my first ultrasound to make sure everything was on track. Which everything is perfect, so it worked out anyway. Just wish I wouldn’t have spent so much time sitting there with people telling me I’m paranoid about a pregnancy.
Next issue:
I was referred to their psychologists because of having trouble sleeping. I was only able to see her once — out of the 3 appointments I had set up. They booked her in meetings during my appointment times (what??) And I didn’t know until I sat in the waiting room for an hour, only to be told I wouldn’t see her that day. When you set up a psychologist appointment, they make you set up a psychiatrist appointment too. All for trouble sleeping? Ok, you’re the professional, I’ll bite. Showed up to the Inkster office for my appointment with him to find out that he had left the practice two months prior. Ok… gave up on THAT service. It’s ok, I don’t need psych help anyway. Sometimes people get in a sleeping funk.
Basically, if you are in a jam and have a general sickness, you could probably be taken care of here. Be prepared to sit there all day (if you’re already super sick that doesn’t really matter anyway), but at least the nurse practitioner who is pretty awesome could see you. Anything else, run away! Run far away and don’t make this your primary office for care!

Ok so I came here because I found out I was pregnant. I didn’t have health insurance at the time. This place was very helpful for low income and no insurance households. They helped me get Medicaid. My first visit at 8 weeks pregnancy was great. I was nervous about this place because it was for low income and I worried they wouldn’t be attentive and judgmental. Now I did not see a dr for my first visit I saw a nurse (not a midwife) she was amazing. She was very nice and really thorough when talking about pregnancy. I was a first time mom and was very nervous and had many many questions. The nurse was comforting and had so much wonderful advice. This first visit was just a history appointment, asking about health background and Yadda Yadda. After this visit I felt really happy about this clinic. I felt confident in my decision to go here.
Ok so my first visit with my dr (Dr. Tanya Wynn) was at 10 weeks almost 11 weeks pregnant. I was very excited to get an ultrasound and to speak with a doctor about all the questions that had been eating away at me for weeks. So my appointment was at 10am on a Friday. I got to the clinic at 945 I sign in and the receptionist with a little bit of an attitude said said dr Wynn is running late she had to deliver a baby this morning she won’t be here till 11 or later. I asked if they were planing on calling me and telling me? She said very rudely «um we just found out ourselves sooooo we hadn’t gotten to calling anyone yet» ok well she didn’t have to be rude about it. I was perfectly find with waiting I mean the dr had to deliver a baby, this is understandable. So we (me and my boyfriend) left and cam back at 1050. We got into a room at 1120 a nurse assistant came into take my temp and BP she was wearing winter boots with jeans. Pretty unprofessionally dressed. when dr Wynn came in she apologized for being late which I told her was ok of course. Anyway so because She was behind she was acting rushed. Every question I had she rushed through answering and didn’t really seem to be comforting. Now i asked if I was going to be having an ultrasound that day. She said no and they do not even have an US machine. They send patients to oak wood for ultrasounds. Ok that is fine, so I asked if I could go with in the week. She said no, she said I didn’t need my first ultrasound till I was 15 weeks. I said I wanted one now. She said everyone does but it is not necessary. She said unless there is something wrong I didn’t need one. I was very frustrated. I asked why so many other girls get ultrasounds done at 8 to 10 weeks she said probably because some thing was wrong. Bull crap. I was very angry. My request really should being valid and I should have been aloud to have one. Ok so she only spend about 10 mins in the room with me, acting rushed and not compassionate. This was the first time meeting her so she should have spent more time with me to make a good impression.
When I got home that day I found a new place to go. I made an appointment with a midwife at the new clinic for the following Wednesday. I told the midwife that I was told an ultrasound was pointless until 15 weeks. The midwife said that is not true there are many things that an u/​s can show this early like abnormalities. So I got an ultrasound the following day, the ultrasound showed my baby passed away at about week 8. Theresa s no heart beat and the baby which should have been the size of a week 12 baby was only the size of a week 8. Since my body did not pass the baby on its own I had to have a d and c (a procedure that removes everything from the uterus). So this made me even more angry at dr. Wynn. If I wouldn’t have change clinics I still wouldn’t have known my baby passed and would be at risk of an infection.
So in short I do not recommend going here. At least not to come here if your doctor is dr. Wynn.
And besides dr wynn other employees here are unprofessional. The plus about this place is that it is clean, and they helped me get insurance. I say once you get insurance go somewhere else or just don’t come here inthe first place.
I also want to add that I called two times to get in touch with dr. Wynn to tell her about the miscarriage and how upset I was with her, I left messages both times and she never contacted me back. Unprofessional. Just because they are dealing with lower income does not mean they should treat people like they are nothing. They are health professionals, they need to act like it. Everyone hear acts like stoned high schoolers working at a fast food job.