Terrible customer service. We had a group of 9 bowling and 5 of them we’re on frame 7 of the last game(we all paid for 3) and the woman behind the desk claimed they had to pay for 2 more games to finish the remaining frames. We tried to understand why and the lady became incredibly irritated and started clapping her hands at us and claim«that’s just the way it is» And when we asked to talk to a manager, she called the police. The issue was never resolved, so we left but will be following up with management/ownership to make sure this doesn’t happen to anyone else. We probably won’t be back there ever again.
Kel T.
Évaluation du lieu : 1 Greenville, SC
We tried this place on a busy Friday night. There didn’t seem to be enough employees to handle the crowd, and the ones that were there were inept and rude — right down to the girl behind the snack counter who ignored me and then waved my husband off when she was too busy to make popcorn. There were not enough bowling balls to go around and people were going around taking them from games in progress. The employees were screaming at people over the PA to keep their drinks on the back wall rather than going up to the few that were violating the rule. There didn’t seem to be any control over the place at all. If the management is interested in attracting a better crowd, I would suggest that the quality of service live up to the prices they charge.
Sharp H.
Évaluation du lieu : 3 Richmond, VA
This and the Star Lanes down on Pleasantburg are your only real bowling options close to Greenville, alas. But this place cuts the mustard, I guess. It’s almost identical to Star Lanes, down to the shady bar and lounge attached to it. The main difference is the clientèle, which leans a lot more heavily towards shady rednecks. It’s also really hard to figure out how to get into the parking lot if you’re driving north on Wade Hampton. If you blink, you’ll end up driving into the parking lot of what must be a strip club or something similar, which doesn’t connect to the bowling alley’s parking lot for some reason. But if you can avoid that, you’ll probably do okay.