Lillian Lee: a JBeverly Hills Concept Salon

Terrible. They ruined my hair, I had to get it cut all off. The owner charged me more even after her employee ruined my hair. Then she damaged it even further with «corrective color». They don’t value loyal customers and good tippers. They will make you wait, rush you, burn your hair and then charge you more for trying to fix it. Terrible business practices and poor form in customer service and rectifying mistakes. The treatment I received was sketchy at best and very unprofessional. It’s going to take me a year to cut all the damage out of my hair. Shame on them… I had more color put in my hair where it was not needed and it cost me more. I’ve never seen such greed, arrogance and price gouging.

This is a great salon. They are full service and always try to accomodate. Stephanie does a fabulous job with haircuts. Love eye brow threading

Great friendly Place and great place even for men to get there hair cut. Lillian lee salon is a level above the rest!!!

I have been here twice and will never go back again.
On my second visit (11÷28÷14) I had a Keratin treatment. I’ve had Keratin twice before at 2 different salons. Each time it takes about 3 weeks for my hair to adjust and I can see what it will be. This time I could tell right away that I wasn’t so pleased with the results, but wanted to wait it out and see if the frizz would go down. Then I hurt my ankle and couldn’t get around for a week. I called on ¹²⁄₂₂ and explained that I waited to see what the results would be but that I still wasn’t satisfied. I was told I could come in for a re-​do. I specifically asked if there would be a charge and I was told it would be free of charge.
I went in the next day (it took me 30 minutes to get out of my house on crutches) and was waiting to get my hair washed. The stylist came out and was about to get started when she mentioned she would have to charge me $ 100 since it was over 2 weeks. I explained that I was specifically told it would be free of charge, and I had told the receptionist the date I had the original treatment.
She tried to convince me to do the treatment and I explained that not only was I explicitly told it would be free of charge, but why would I sink another $ 100 into a treatment that didn’t go right the first time and I had no assurances on this time. I told her I was leaving and I would go somewhere I trusted.
On my way out, I cancelled my appointment for coloring the next week and when asked whether I would like to reschedule, politely declined. I explained what had happened. Another stylist said that the lowest they could do is $ 80 and I reiterated that I was told they would correct the issue free of charge and I was not willing to pay to give them a second chance. They have lost what would have been an extremely loyal customer.

My first time here was yesterday and I will absolutely be back! Despite walking into a busy salon I was in and out in under an hour! Right from the door I was offered refreshments and made to feel comfortable. Mind you I hadn’t had a proper haircut in over a year and Alexis did an outstanding job! She chopped off about 6 – 8 inches and gave me sleek sexy short hair. No remorse at all. I forgot her name but the lady that shampooed my hair took her time and I received a great scalp massage as well! Well worth the money spent. Can’t wait to go back for my highlights!

I am really happy with my curly hair cut with Jessica Stellato. I’ve been getting my hair cut by Jessica for the past two years, and I’ve followed her from her previous salon to Teaneck. You can see my curl pattern from my Unilocal photo (taken a week after my cut with Jessica). I know that I can trust her to make the best decision for my hair and lifestyle, and the cut is never too short or too long (as it often happens for curly haired women). I’ve brought friends with tighter curls or looser curls or waves, and everyone was pleased with their results. Any woman, and especially the one with curly hair, knows what it’s like to keep looking for the «right» stylist who gets your hair and gives you consistently good hair. The fact that I can sit down in her chair, exhale and trust that I’ll walk out with great hair every time is precious.

i agree with rachel. They do not value customers old or new. I am an actress. I had an important rehearsal this weekend. My colorist was sick. I called lillian lee salon on sunday a. m and asked if they could please fit me in and do a touch up and blow dry. i was told to hold on. After 5 minutes i was disconnected. I called back and left a message with my number. No one ever called me back. Thank god I called another place in the area who took me in an hour. Never again will i go to place who couldnt care less about customers. NOT FOR ME!!!

I have been coming here for years and I am a guy. I absolutely love my experience every time I come here. Everyone is friendly and fun. I enjoy my time with the girls every visit and they treat everyone like royalty. They take so much care of their clients and especially the ones who come back. They know you by name and they all greet you personally. My only wish is that it was closer!
This place is the best in the area and you won’t find more talented stylists anywhere in Bergen County. Rubina is fabulous with her eyebrow threading (i recommend this for all guys — don’t get them waxed) and both Stef and Lillian both know how a guy’s haircut should look like!
I wish you all nothing but the most success!

Make sure to ask for lillian.

This review is for Rubina! She threaded my eyebrows and did an amazing job! She is very detailed and took her time on me. Such a sweetheart too. My eyebrows look fabulous and I will be back! Thank you Rubina!

My review is about Rubina. She is so professional and nice. She is always available when I need her and she does an AMAZING job to my eyebrows and the price is decent. I am so happy that I found her and I will follow her wherever she goes.

I had been a client at Lillian Lee for a number of years, following Maryann, my stylist who had moved from another salon. Several months ago I was diganosed with breast cancer and a course of chemotherapy was necessary. My oncologist recommended that I be fitted for a wig, as losing my hair during the treatments was inevitable. I went to see Lillian before I even began my treatments. She ordered a wig in the exact color of my hair and even had it shipped overnight to expedite the process so that the wig would be ready when I needed it. After the wig arrived she spent a great deal of time cutting and styling it (4 times!), until I felt like it was «me». During several of the appointments i came in crying from the emotional difficulty of the experience, but I always left smiling. Lillian and her staff were amazingly kind and compassionate during what was a most difficult time in my life. Arianna always greeted me with a smile and asked how I was feeling. She always made an effort to work around my medical appontments and always fit me into the schedule when I needed to come in. Lillian is an angel. Her Do Wonders organization is a gift to women who need a wig during a difficult time and could not otherwise afford to purchase one. I was fortunate that my insurance company covered the cost of a new wig. Also… Nabila is always so kind. Alexis always asks me how I am doing when i come in and tells me I look great. I can’t tell you how much that lifts my spirits. This team of professionals made a huge impact in my life during what continues to be a truly challenging time. Thank you Lillian and your entire staff.

I was recently diagnosed with breast cancer. The doctors office gave me brief list of names and phone numbers to get a wig. Lillian Lee was not on the list and I do not know why! I was given her name by a friend I decided to check out her website (the others didnt really have websites) after seeing the website about the wigs available and seeing the work Lillian does with «Do Wonders». I immediately felt like I had the right place. I called and made an appointment. I would like to add the the receptionist was very helpful and understaning to my needs. I arrived for my Appointment and Lillian came over and introduced herself we talked a little about my situation and then we went to a private room with her wig specialist Aliza. I brought a friend with me and they gladly made room for her and encouraged me to bring someone with me when I come! We tried on a few until we found the perfect one. We tried a couple extra just for fun! I can not tell you the relief I felt after leaving there. Lillian and Aliza are amazing. I have since given their information to the cancer center to be added to the list. people need to know that there are people out there who do care and can help you… some of them are right here at Lillian Lee. I don’t kow what I would have done without them!

Nasty, mean, condescending, inconsiderate and unprofessional.

Went to Sharon to get a relaxer and a new style. She did a fantastic job! She was very pleasant and friendly and took her time getting the style just right. I love what she did with my hair and I’m completely comfortable letting her work her magic to create a style that works perfectly. Anyone looking for a great place to do something new with the hair or maintain their current look should stop by here.

Stephanie was booked back to back so after my normal highlighting experience with her, Michelle blow dried my hair. She isn’t new to the salon, but recently passed all her certification exams. She did a great job. They bill her out at less since she is newer. If u are looking for an amazing deal with great results, try her!

Rubina, who does eyebrow threading does an incredible job. I get regular compliments on my eyebrows, even when it has been a few weeks since I’ve gotten them done! I first found Rubina when she had her own salon down the street and was sad to hear that her business didn’t make it. I’m very happy that she was able to find a new spot at Lillian Lee. I have tried a number of places for eyebrow threading, some may be cheaper but Rubina does such a great job that it’s worth handing over the extra few bucks.