Rite Aid

So Bruce, you are going to rate the whole pharmacy based on one bad experience with. one employee? I fully agree with the review stating the. manager of the store is a snob but the other employees make up for her with their great service & attitudes.

If you go in for a flu shot be prepared to wait an hour or more. Overall the employees are friendly however there are a few snooty ones who act as if there sh*t don’t stank — pharmacy! Double check your meds as well, make sure you get yours! We ended up with the wrong meds before. It’s like walking into a mortuary, and well overpriced. Ice cream is decent.
GOD BE WITH YOU

We were forced to move our prescriptions here from Walgreens when our insurance changed the fulfillment interface they used and Walgreens wasn’t compliant. At first it seemed like a step down, Rite Aid has been here since I was a kid. It isn’t as new and shiny. After a while I began to prefer this pharmacy, however. They are fast, efficient, and friendly. If there are 4 people in line in front of you… you won’t be waiting 15 minutes. For some reason Wgreens with all of their fancy computers and drive through… it still ended up being frustrating at times.

Well, I will not be getting another persciption filled from Rite Aid in Tehachapi.
They do not have it together. at all… What happened to the old staff?
The new staff is so incompetent that now, I have to drive 55 miles to the Rite Aid on China Grade Loop. Because they do not know how to fill a perscription… ;(
First of all I could not understand the Asian pharmacist because she has a poor grasp of the English language. She said she was not able to fill my perscription because it was called in by a Dentist… And that he did not provide the proper ID number. I thought this was odd because after 33 years as a doctor of Dental Surgery he has called in a perscrption a time or two — –sorry about the sarcasm
I called The Rite Aid on China Grade Loop ans asked that the perscrption be transferred to them, As soon as the Tehachapi Rite Aid made the transfer — -
Bakersfield Rite Aid said that there was no problem with the perscribing doctor and that the information was correct… Go figure.
The pharmacy tech had the customer service skills of a spolied 15 year girl. Non-​verbal communication like a dirty looks., eye rolling, and long exasperated sighs, tells the customer everything. — — — like «Quit coming here! Customers suck, Ugh, I hate people there always bothering me»
To top it off — - She loudly ordered me to step to the side so she could give me a piece of her mind. Unwilling to have pointless confrontation with a child. I refused and left.
Welcome to theJerry Springer generation
Where is the old staff? They filled my families percriptions for the last 12 years, They where great, they spoke English, they had fantastic customer service.
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I agree with David. The manager always seems like you are bothering her and she has better things to do than help you, but the other employees make up for her. They are way more friendly and will help you in a heartbeat. Everyone in the pharmacy is friendly also!

The Manager there is a huge jerk, she kept snapping at me when I calmly asked general questions about their stock. The other employee on duty helped me more and was much more congenial. Aside from a horrible manager, the store has good deals every week just check the weekly catalogs they put out.