24 Hour Fitness

Didn’t get a good vibe my first time checking this place out. Found one sales person to be a little rude and condescending. Place doesn’t have a basketball court. Prices are to high. I won’t be joining.

Inexplicably, they cordon off the area with the bosun and core equipment and designate as «for use by 24 hour personal training and their clients.» And I mean complete with little traffic pylons. Please explain this logic to me?

Often instructors just don’t show up for their classes ! So frustrating as you rush to get to your class to find out instructor didn’t bother to show up. They really should show more professionalism.

Staff really needs to learn a few etiquette rules. This evening came in and the greeting staff (male) was incredibly rude. I believe my fingerprint might not of worked instead of asking to re do it politely I asked if I was ok he said «I guess whatever» in a condescending tone. So then I go and talk to the manger (female) I was explaining what happened he (staff) was standing behind smirking, it’s not funny it’s rude. This is your job.
A gym is suppose to be a place of relief, energy, and a positive atmosphere. Disappointed. Coming from a member who has been with the company for 4 years.

I have to travel a lot and have been to many 24 hour gyms, this one in particular I have been to over 100 times in the last two years. I really love how spread out it is and as long as you don’t go during peak hours its a great experience. I have been to far worse 24 fitness locations and this one is among the best. That being said, this place isn’t perfect so I’ll air my grievances. One time while I was working out, I noticed an employee walking around and talking to the people working out. Obviously if these people are here, they have already signed up and want to work out and be left alone. I found it odd that this guy would continuously interrupt people while they were lifting. He finally made his way to me and interrupted my lifting, I gave him the benefit of the doubt and listened to what he had to say. The dude was trying to get me to do his job and recruit my friends and family to sign up with him. I understand he works probably mostly on commission, but that’s unprofessional. Second thing is that I swim a lot. I mostly go to the gyms that have the pools so I can do laps and train. The pool at this location is overly murky and extremely disgusting. With goggles on I can see the other end of the pool no problem at every place I’ve been to. Here, I can’t see more than 12 feet in front of me. Makes me feel sick that this pool is so unkempt. Besides those two occurrences, I recommend this place. Just steer clear of the pool! TL;DR: unprofessional employee interrupting workouts to sell, and very disgusting pool

This gym has the most incompetent and rude staff! Well, when the Manager Chris himself is obnoxious, how can you expect more from the rest of the staff. I had an issue with my membership and and even after leaving several messages for Chris to call or resolve the issue, he not only was completely unresponsive, but then proceeded to be rude once we finally got over there to see him in person.
Disappointed and frustrated!

Love this gym don’t have to wait for a bench or to use a machine. Staff is really helpful will recommend all my family and friends

I have been coming to this gym now for a few months since I moved here in June 2015. I do admit it grew on me. I was coming from the 24 Hour Fitness in Carlsbad, so it’s definitely a change in quality.
Sadly most of the trainers here are not friendly, and there are not that many of them to choose from. The instructors who do the classes though are all great! I have an awesome time and a killer workout in the spin, body pump and yoga classes!
Some of the employees working the front desk are also great, but others who work at signing on new members and getting people memberships, the ones in more business attire, are careless and rude.
I have tried to ask a few of the guys who I guess we’re managers, to see about adding on my family to my membership and I always get such a rude response, which makes me not want to even tell my family to join this gym with me.
I like 24 hour fitness better than the other gyms around like EOS, and LA fitness. So when I come to work out I just mind my own business and avoid the workers really.
They could definitely use some updates on different equipment, hopefully that is in the near future!

Came in around 10:15pm on 9÷14÷15. Front desk kid with a green backpack, fuzzy hair and zits all over his face, was extremely rude, needs to know when to hold his tongue, not to speak under his breath and not use profanity in front of customers. Aside from that, complaining of getting chewed out by management in front of customers, is very unprofessional and puts a bad light on management. Based off this treatment I will be canceling my membership and will not be referring anyone to this gym, you can thank that kid for that.
Honestly how to slimeballs like this get jobs.

They don’t enforce a towel rule and people leave the machines and benches covered with sweat. It’s dirty. I wish I hadn’t signed up.

Great place to work out. All the equipment is usually operable and clean. They have just about everything except basketball.

Consumer beware! If you should join this gym, make sure to read and keep your contract! This gym is known for being deceptive and dishonest with its members. I personally have been a member for 17 years. At one point 10 years ago a manager sold me a deal for 700 dollars up front I would have no dues for 3 years and after 3 years it would be 29 dollars a year for LIFE! So for the past 7 years I’ve paid 29 dollars a year. Til this year. They tripled my yearly dues. I’ve lost my contract over the years. I’ve requested a copy of my contract from them numerous times, yet never receive one. All I get from their managers is «You’ve still got a really good deal, right?» Sure, good deal. But not THE DEAL! I’m at their mercy and they know it. Dishonest business practice.

Love 24 hour fitness. But had a negative experience here the other week. The lady that was going to check me in was busy talking to her friends (who were cursing) and somehow found the time to get my husband checked-​in as a guest. This was Memorial Day weekend. She just seemed so consumed in not making her friends seem uncomfortable that she had to help a customer out. It felt so utterly unprofessional. Also, I asked last week if they could change the channel on the TV & they said no. The Whittier location used to always change the channel for me!

The treadmills were excellent and the lighting was nice and bright. Also, it was cool enough in the gym. I have been to other facilities where AC is at the bare minimum.

Really? After a 12 hour shift at my job I get to the gym at 135AM and the locker room is closed from «1:15am to 2am». You really have to close down the bathrooms, showers, and dressing rooms to clean the locker room? What’s the point of 24 hour fitness and paying $ 30 a month for this lame lazy gym? Close half of the locker room, not all of it, huge inconvenience. Also don’t forget a towel or drink because they sell nothing after 10pm.

I have been going here for a few years now. Over time the place has kind of gone down hill… I’d describe it as going to hell in a hand basket. The people working the front desk are generally friendly. They greet you and tell you good bye which is nice. People here don’t really clean up after themselves which is super annoying. Right after the new year the tv’s had the direct tv name running across them like they forgot to pay the bill for at least a week. They got some new treadmills. The verdict is still out whether I like them. I actually like the old ones better. Today I noticed that the tv’s on the wall adjacent to the treadmills have been removed and only the mounts are left up there. There are some other items that have been taken off various walls as well. I enjoy the place for the sauna… and because it’s a gym. Aside from that, the place is straight up shoddy. Not sure what happened to all of their trainers either. Not many left. That’s all for now folks.

I cannot even begin to describe my frustration from today. After being a member of LA fitness for years, I moved and thought I would give this center a try. I had the same expectations from my previous gym.
Signing up my daughter for the kids club was a hassle and not very organized. They didn’t give me any instructions about their process. Dropping off was a hassle but I expected as it was our first time. $ 5 per visit seemed high to me as I paid $ 10 per month at LA Fitness.
Picking up my daughter was terrible. The attendant was SO rude and I was completely offended.
Moral of my story, I am canceling and going back to LA Fitness. Better customer service, more organized, and more welcoming.

This gym doesn’t get many good reviews but compared to many other 24 sports I’ve been to, this one is the least annoying. They’ve even been getting a lot of new machines recently which is really nice! I used to have a super sport membership but recently moved and didn’t live near one. This one makes up for downgrading back to sport. It doesn’t get super crowded like I thought it would after work hours so I’m happy with that too.
I’d come back.duh. #gymjunkiebadgeftw!

Been a member since 2003. Honestly, one of the best 24 Hours I’ve visited out of the dozen or so I’ve been to. The reasons for the lack of stars is:
1: Enforcement of the bags on floor rule. If it’s a rule, enforce it, otherwise remove it from the list. Almost tripped several times over people’s bags.
2: Showers. Clean AND upgrade.
3: Could use 1 or 2 more squat racks.
That’s it. Any other complaints would be directed towards individual members, I.e. Towels, mirror courtesy, the ability to read numbers, etc.

I have an old school membership in that it’s an «Active» account so, I’m limited to a few joints, unlike the others on my account who have Sport memberships. However, I’m okay with that since the 24hrs found in the areas that I usually haunt aren’t Sports at all. It works out for my needs.
However, knowing that the Sports are largely better facilities and that I’ve been spending more time in Temecula right now, this Sport was my only choice; otherwise, I’d have to drive to Murrieta.
I had always thought that I needed to amend my current Active membership (losing my low monthly membership fee) in order to have a regular Sport membership, but Eric?, the Club Manager, offered a satisfactory deal. For an extra fee of $ 10, I can upgrade my membership to Sport as a «rider» to my original membership which can be added or deleted when needed, thereby never losing my original and low membership fee. This was totally acceptable to me.