Extended Stay America – Temecula – Wine Country

To be honest, I don’t really like to travel but have to do it for my work. And because I have to, I am very grateful there is a place to stay that feels as much like being home as the Extended Stay in Temecula is. Everyone on the staff that I have ever talked to is friendly and attentive, just like staying over at a friends house. I have to agree with the previous reviewer who commented on how the staff remember your name, a nice feeling. The kitchen set-​up is perfect, with a full size refrigerator that lets me stock up on fresh food for the whole week of my stay. The rooms are very quiet, the WiFi works great on both my laptop and my cell (and its free), and (best of all!) my little dog is as welcome as I am. And the location is exactly convenient for all the business resources in Temecula I need to get to quickly like FedEx, UPS, Costco, title companies, and the City offices. This place has all I need.

Chris, night time manager, is amazing! He’s cute, sweet, awesome personality, very helpful, makes things happen! He rocks!

I sray at the exstended stay in temecula 4 to 5 times a year my stays are between 16 to 23 days it is nice to stay here they are
Always helpful with my needs and i am needy somrimes they get me checked in quickly and efficient when I call in they know who i am by my voice they no what floor i like to stay on which side of the motel everyone there nows by my name the rooms are nice and clean great location of this motel the motel staff is always helpful especially hilda Stephanie rose the all the hous keepers and greg of the maintenance staff i really appreciate this motel and staff i hate being away from home but this motel staff all of them make me feel at home

We drove into the parking lot with people fixing their cars in the lot. A police car was in front of the lobby. The room was not very nice. Stained bed cover. Not nice room. No safe in room. It had a small kitchen in it with no utensils so it was useless to us. Had someone above us walking back and forth all night. Bright lights out the window. We had face masks to cut out the light. When I went to the car, there was a man with sores all over his arms and he was wearing pajama bottoms. I thought, «Why is he here when it is so expensive to stay here.» I found out later that the town of Temecula uses the 3^rd floor for the homeless in the city. That explained why another patrol car came again. The breakfast for you is just granola bars, old fruit, coffee, hot water for the instant oatmeal. Not bad for a homeless shelter, bad for $ 118 for a night. Last time I will stay at a glorified homeless shelter. Sorry if you got stuck with Hotwire or
. Advertise as FREE high speed internet. I did a speed test for speed. Almost 0.5 Mbps. You had to pay more if you wanted higher. I took the free. All I could get was e-​mail. Not enough speed for much anything else.

Let us see what is horribly wrong about this place. The lady «on my end, your reservation is saved as a smoking room.» Wow. Great customer service. Not. The place reeks. There are boxes of cafeteria and office supplies taking up the whole length of the hallway. Because of the lame discount online places that book hotels 110% you can justify putting someone into a room when they do not smoke. The hallway reeks of smoke and the attendant warned us. Who works in a place with deliberate indifference? The place does not look like the pictures as advertised. What a horrible place.

–100!!!Don’t stay here especially room 234! We stayed ⁵⁄₁₄ and I just read that someone stayed right after us and had the same issue. My son and I are covered in bites. My sons legs are completely covered. He is only 5. I wish I would’ve read the reviews before staying there. I will definitely be calling tomorrow. He is only getting worse. This is awful that workers and attendants would keep letting this happen. Never again.

BED BUGS IN ROOM 234!!! WATCH OUT!!! My cousin is currently checked in to this hotel where she woke up covered in bites all over her body to find bugs crawling all over the rooms mattresses. When she called me early this morning panicked and distraught she did not know what these bug bites and little bugs were, since I recognized them as bed bugs I explained to her what they were and how serious this is and to contact the front desk, a bed bug attorney and the riverside health department asap! She is so scared because she has her two year old daughter and husband who are staying with her in the hotel as well so she is on her way to the hospital to get everyone looked at by a doctor. She then proceeds to tell me how nonchalant the hotel staff is acting about the whole situation and trying to cover up the mess by saying that they are not bedbugs which in fact they clearly are. I can only suggest you inspect your entire room and mattresses when and if you decide to stay here since in just one night this has happened. 5÷18÷2016 checked in 5÷17÷2016. Posting pictures of the bedbugs from the room and my cousins body. I tried to upload a video but Unilocal doesn’t have a video upload option but will to you tube. What a horrible thing to have to go through!!! Shame on this hotel for not keeping up to code! Here is the
link for the video of the bed bugs on the mattress.

This hotel (if I can even call it that has bed bugs) Do not and I repeat DO NOT stay here unless well. You want bed bugs. YUCK!

This place is DISGUSTING!
I stayed here last night after wine tasting with a few girlfriends during the day. When we got into our room, it smelled sooooo bad! Like an odor I can’t even describe. We opened the window and tried to vent the room out as much as possible. The hotel was sold out so there were no other rooms to move to.
In the middle of the night while walking to the bathroom, I noticed the carpet was WET! Nobody had noticed before because we had our shoes on and basically went straight to bed. I believe the hotel steam cleaned the dirty carpet floors right before we got the room. Have you even smelled what dirty carpet smells like after getting cleaned? It’s repulsive. I’m not sure why this hotel would allow guests to stay in a room with wet carpet, and newly steam cleaned floors that were not dry.
This is one of the worst hotels I have ever stayed in

We booked this hotel for 3 nights but when we got there they only had us down for 2 night. The first and last. We would have to check out the middle day and then come back. What??? Not going to do that.

After reading all of the negative reviews and positive reviews. I still booked my room here for 3 days and 2 nights. Here are a few things I want to clear out:
— The place doesn’t smell at all.
— Read the policies in regards to housekeeping services. Unless you’re staying there for over 7 days then you will receive weekly house keeping services BUT you can always call the front desk if you please. With that being said, you take your own trash. It’s own their website folks. Honestly picking up after yourselves isn’t that big of a deal either folks.
— The front-​desk staff is phenomenal and friendly. Chris was the one who helped check me in and I definitely won’t forget his name or his face! (HI CHRIS!)
— I had no issues parking my vehicle. It’s simple folks. Don’t leave your valuables visible for people to see and perhaps your car won’t get broken into. I also parked where my car was visible for me to see from my room.
— I found the kitchen to be very versatile and convenient. Despite that I was on vacation, I don’t mind cooking my own meals. I would suggest bringing your own cutlery, cooking utensils, cooking oil.
The only cons I could even think of is a suggestion that they should install garbage disposals since there is a kitchen.
The room was clean and didn’t smell either. I loved it here and I would definitely stay here again!

If I could give this hotel, it shouldn’t even have this title, 0 stars I would. It was an absolutely horrible experience. Our AC didn’t work and there was only one employee and a security guard on duty for the weekend at night ! No body could fix it and it was near 80 degrees in the room all night ! There was no room making up or maid service, the bed was very uncomfortable, and there were stains all over the floor ! Not to mention a continental breakfast for $ 170 per night ?! I would much rather camp and save that money. I have stayed in better managed motel 6 motels than this and I’m not joking. I’ll never be back. We asked for a discount because of the horrible experience and they gave us one night @ 20% off. We were there 2 nights. I struggled to get the other night for 20% less as well. But after arguing got there
embassy suites down the road is just a few dollars more and it’s an actual suite. With a full breakfast and AC that is central not some broken floor unit. There’s also a pool and jacuzzi there and your room doesn’t smell like feet. Go to embassy suites.

I really just don’t know where to start… From the terrible smell of cigarettes, (especially on the their floor) to having to go up and down the elevator on three separate occasions before getting into the correct room, AND then the shower didn’t work to the extreme noise and just mediocre VERY mediocre comfortability of the entire property. I won’t be or anyone from my company won’t be staying here again.
I stayed at the Quality Inn last weekend and LaQuinta the time before that just down the street from you, take notes Extended Stay take notes… Good Luck

First and foremost: the staff at this property was great. Very friendly, accommodating, and did their best to get our large group in as quickly and efficiently as possible.
The rooms were clean and spacious, though some oddities stuck out. For example, the kitchenette is a nice touch, but it’s at best janky and really is a sore spot in the room. The kitchette just looks cheap— and things like the cooktop are hit or miss on whether or not they work. My TV also didn’t really work the entire trip.
The bed was clean and comfortable. The bathroom was clean and well appointed. The hotel was also a short drive from sights and right next to the freeway, which was convenient.

Let me begin with saying that the pillows are flatter than a prepubescent white girls ass… paid almost $ 400 for 2 nights in a 2 queen suite and definitely expected bigger/​better for that price. We arrived after 10pm and the receptionist told us that we only had a reservation for 1 bed. She told us that they were sold out for the night, and told us to call Expedia to figure it out. She didn’t give any shits at all and was completely rude while her friends hung out, literally laying on the ground of the lobby. Then we realized that she pulled up the wrong reservation… honest mistake but the completely dismissive way in which she handled it was pretty messed up. Also this place hasn’t been updated since 1988
After reading about the city sponsored homeless program here, I’m seriously confused as to how they’re allowed to charge these kind of room rates and lead customers to think that this is better than just some old motel

OMG! Where are the Health Inspectors in this peace? Look at the pictures and you will see exactly why I’m saying that…
I came during June 2015 and my family from Texas had reserved a week to stay here. What a BIG MISTAKE!
From the outside everything looks nice. Its right near all the restaurants, right off the freeway… Tons on parking but OMG when you walk inside and go down the halls… it’s a WHOLE new world!
My family had stayed on the 4^th floor and as soon as you get off the elevators it smelled TERRIBLE!!! Now I know you can have pets in this hotel but dangggg it smelled like animal crap all down the halls!
People smoke all type of stuff in their room and it just lingers all down the hallways.
After a couple of days staying here my family and I had enough. We approached Rose which was the night attendant and she was a sweetheart and VERY honest. She stated that most of the rooms are booked by the homeless that stay here, cook and sometimes bring their animals and at times they leave the room in a disaster… well…do y’all clean after them and at least try to take the smell away? OMG!
My aunt had bad asthma from inhaling that nasty smell and being on the 4^th floor not to mention that same morning at 4am someone had pulled the fire alarm and everyone had to evacuate the building! OMG, could it get ANY worse! My aunt had to go to the hospital during the 4^th day staying here for vacation over a panic attack and asthma! How crazy is that??! When we got back I was determined to change rooms immediately and get out of the 4^th floor but it seemed like no matter where we went… ALL THE FLOORS SMELLED TERRIBLE!
I asked to speak to the manager Hilda (The general Manager) and OMG I need to call «Undercover Boss» on her! BOY is she rude! It took me EVERYTHING I had not to give her a piece of my mind about her attitude. We told her our complaints about the room and she acted like she didn’t even care! WTF… Personally I think she was used to that horrible smell that was on all the floors. Now that’s just sad!
My aunt didn’t want to bother with the rude manager but I sure wasn’t going to let her get away that easily. I asked Hilda could my aunt be compensated for the night that the alarm went off and that terrible smell. She looked like she was ready to tell me to take my opinions somewhere else but I was so ready for whatever was going to come out her mouth. She looked at my aunt and uncle and «asked» them would they like to be compensated for the night! HAHA stupid, of course they would say yes! UGHH.
Once my aunt got a room change and stated that the doctor didn’t want her to go back into the same room. Hilda stated to her that the room would be ready in an hour. AN HOUR! OMG, Unbelievable! With my frustration I asked, «Do you think the room will be available any sooner because my aunt can’t go back into the room which means we would have to wait outside until the room is ready. Hilda responded, «The housekeepers will get to it when they can». WTFFF! And this is supposed to be customer service? OMG I’M DONE! She is totally rude and I don’t see why she is still working here! Can you? Her manager should be ashamed of her actions. Matter-​fact the company should!
Ya’ll get the picture. I was totally pissed off with this nasty hotel and I will NEVER have any of my loved ones step foot in a Extended Stay America!!!

Completely dissatisfied!!! One star is TOO MANY STARS. Spend twenty to forty dollars more and go anywhere else. Temecula hotels are expensive but this is not worth the cost. The hallways were dirty (a white powder all across the carpet the ENTIRE WAY to our room)… They gave is a smoking room after i reserved a non smoking and then could not switch us to another room. I called the front desk for conditioner and they said they don’t provide that.
But my boyfriend did stumble upon some free porn sooo if you want to burn $ 140 bucks for a bed and porn be my guest. Otherwise, try any other hotel.

I’m in town on business every other week and this place is close to my client, next to a great steakhouse and a variety of fast-​food restaurants. The big plus is that I do a little grocery shopping for breakfasts and 3 or 4 dinners for the week as they have a kitchen… kind of. Microwave, two burner stovetop and large frig.
My gripe is that you have to ask for the kitchen items and they bring them up to you. This does ensure that they have been cleaned properly which is a plus.
The price is right and the accommodations are good.
Two downsides… the choice of cable stations suck and in order to get fast/​decent internet, you have to upgrade.

There are two pet friendly hotels in Temecula, Motel 6 and Extended Stay. We chose Extended Stay. I did read the negative reviews about getting a smoking room when you requested non, and about all the vagrant people. We were going to stay only a day with our 120lb mastiff so we figured we would survive. $ 119 for the room plus $ 25 for my dog.
Front desk service was efficient and friendly. I asked for a non smoking room away from other pet owners and she provided us one, ground floor near the west entrance and stairs. There are 3 floors.
Our room was clean, non smoking, smelled like a non smoking room and was just simple with no frills and it came with a mini kitchen. Bring your own toiletries. They provide soap and shampoo but they are the cheap kind.
We parked our vehicles on the west too, which I would recommend. The east/​freeway side of the hotel seems to house tons of younger people that live/​stay in the hotel and they hang out in the parking lot. That part of the parking lot is dark, not many street lights and they are all smoking. There are older men, with shopping carts, etc hanging out there. I must say that they keep to themselves and didnt bother me, being female (maybe my big dog discouraged that). If I were alone, that would make me uncomfortable and I would worry about my vehicle.
Our room was otherwise quiet with the occasional door slamming. Breakfast is coffee, hot water, fruit and packages of oatmeal, tea, hot chocolate and granola. Glad they offered the French vanilla coffee creamer (a small perk in a cheap place).
If I didn’t have my husband or my dog, I would not stay here. That being said, it wasn’t so bad it seems like the employees try very hard.

Funny story: I’ve never set foot inside this hotel nor did I experience poor customer service for the service. But figured I can still write this review to provide useful information about the hotel.
We were in Temecula for a wedding and got lost looking for this hotel. Temecula police pulled us over because one of our headlights were out. The officer asked us where we were headed to. We said Extended Stay and then he continued to run our plates. As part of his small talk, he asked «just wondering, why Extended Stay?» We said it was one of the only hotels with availability for the weekend (it was Memorial day weekend so it was a high demand weekend). He then explained that the the city funds a homeless program to house homeless people at Extended Stay, and that he just came from there because of an issue at the hotel and he saw two cars in the parking lot in which the owners were on parole. He said if we were assigned to the third floor we should just pay the 1 night fee and find another place. Apparently the third floor is where the hotel puts the homeless people.
So after reading all the other reviews, it does confirm what the officer was telling us. Reviewers wrote of a weird or foul smell in the rooms and hallways and sketchy ppl in the parking lot. We ended up cancelling our reservation for the later two nights and just paid for the first night. We ended up staying at a friends house in the area. We had expensive DJ equipment in our truck that we would have had to bring into the hotel and the cop warned us that wouldn’t be a good idea.
We ended up not getting a ticket for the headlights but we’re glad we got pulled over as it saved us from staying at this hotel!