LA Fitness

I’ve been to probably over a hundred gyms now and worked as a facility supervisor for 4 years at my university. So you could say I’m slightly familiar with how they operate.
So the fitness center is average, they have everything you need to get a solid workout. However I have yet to see any of the equipment be cleaned by staff or patrons… pretty gross when you look at how much traffic goes through there. And what gym nowadays doesn’t have headphone ports on the cardio equipment? So there’s a shit load of tv’s and you either have to read the text of what’s being spoken, or (I shit you not) bring your own fm radio with you to tune in. That’s what the front desk told me the 3^rd time asking. The first 2 times asking how to listen to the tv’s the girls said «I don’t know» and went back to what they were doing.
So yeah the staff has to be top 2 worst I’ve ever seen or dealt with. First off if you sign up for a member ship don’t put your friends and family’s real contact info for your «VIP list». The staff proceeded to call our friends and family everyday thereafter «did you want to workout?» «Did you want to join?» And we had to ask the staff to stop harassing them 6 TIMES before the stopped calling. None of the front desk staff greets you when you come in, no one say «bye have a good day» They actually tend to look annoyed if you do ask them for any kind of assistance.

The front staff, gym manager, at this location is very rude and unwelcoming. Zombies. The maintenance staff is great tho. Bathrooms and rest of the gym is super clean. Trainers are great. However I’d much rather drive across town to the next LA Fitness than go to the closest one to my home. They just recently enforced the bag rules on the floor… I’d be more than happy to lock up my gym bag in the locker… If lockers weren’t broken into all the time.

I love working out here!!! The gym is nice and has all the workout equipment you need. Edna, the operation manager of the club always gives me the best customer service when I come in.

What’s not to like:
— Large, nice locker room
— 5 racquetball courts
— basketball court
— separate spinning studio
— separate aerobics studio
— indoor pool, sauna, and jacuzzi
— tons and tons and tons of weight machines, free weights, and benches (oh, and cardio machines too)
— stark empty on a weekend afternoon
Works for me!

I have been a LA FITNESS member for close to 17 years and only last 1 ½ years at this Temecula gym. Not once in all my years of working out have I had an issue with carrying my gym bag until this last week. Without warning we’re being approached and members being rudely told memberships would be revoked if they did not abide. The staff even called the cops on one member who was so upset. If a club has a rule it should have been enforced from day 1 not just when a Regional Manager is reviewing the club. Im very upset that my passion for fitness has now been tainted and disrupted, not to mention now all belongings we need are strewn across our feet which is a greater safety hazard then a neat bag under a piece of equipment.

This gym is a good size, with a fair amount of equipment, and is never really busy.
That’s where the compliments end.
It is the most expensive to join, it has the highest monthly fees, and is run by idiots.
The bathrooms are disgusting, it looks like they are cleaned once a month, and it doesn’t look like they have ever moped the floor.
The gym floor is constantly covered in weights, they don’t have anyone that puts them away.
None of the Dumbbells are ever in the right place on the rack, you spend half of your workout looking for the right Dumbbells to use.
Now, to make things go from bad to worse, they do not allow gym bags, of any size bag at this gym.
I was told that my bag that is 8“x 14″ was to big, and a safety hazard.
The only safety hazards at this gym, are the weights all over the floor, and the awful bathrooms.
The management at the location I went to was rude, and confrontational.
Basically, save yourself some money, and go to a gym that allows you to keep your stuff with you, and not put it in the disgusting bathroom/​locker room. There are gyms on every corner, plenty of options better than this pig sty.

My review is based on my phone call into the club. I called to ask how much their membership is. The salesperson (Christal) asked me four times to come into the gym and I repeatedly told her that I just want pricing and was not able to come in. She said «it is easier to explain in person». I didn’t leave my contact info with her, but she must have recorded the caller id and called me three times that same day. Finally on the third call, I asked her to stop calling and told her I would contact her if I decided to join. She apologized for bothering me, but has called me twice more since which has only been a few days. After reading these reviews, I’m wondering why they don’t try harder to keep their current members happy rather than harassing potential members. I will not be joining because I don’t appreciate the excessive phone calls.

A great gym ! It’s clean and it is very well staffed. The machines are clean and the equipment is in its place. I have tried many gyms in the area and haven’t come across a gym with a clean sauna. Monthly payment is worth it.

Do not sign up for LA Fitness!!! Especially at this club. Edna is lazy and rude. I was trying to cancel my membership and was told by Edna that I couldn’t do it because they do not process cancellations after 5pm. It was 5:04 when I walked in. The three other locations I called said they could cancel as long as the ops manager was working. I guess Edna just didn’t want to do it so she could finish her Nachos!
Really irritating that now I have to send this form in. Wait five days for them to get it. Then hope that the cancellation goes in before I get charged another month of membership.
Worst fitness club ever. I’ll stick to the YMCA.

So, I’m not sure why all the negative reviews. I was here for the first time yesterday. It was clean, well equipped and not very crowded. (Sunday afternoon) The girl at the front desk was polite. She was helpful. Took care of all my business. I am new to the area. Compared to my old gym it’s super nice.

This review is based on comparison to other LA Fitness gyms.
This gym does have a pool, bball court, 4 racket ball courts, a fitness room for group classes, a small side area for stretching, area for cardio machines and an area for personal workouts.
With so many amenities, this place is really well organized and a good size. I could see this place being easily packed, and a person to feel cramped during peak hours: like a week day evening between 6−8pm.
The machines are in good condition. People actually put dumb bells back in their corresponding weight places. Members seem to clean up their area after themselves. As a female in the weights area, I did receive stares and wandering eyes but to my relief I wasn’t cat called or bothered.
The bathrooms and locker rooms were clean and well kept.
The customer service seemed to be my biggest issue. When I came in, the gal simply put up the scanner for me to use, but was too busy acknowledge me. I stumbled to get my tag scanned, and I said hi and happy late thanksgiving with a smile. But once my tag had scanned, all she said «okay you’re good.» Theeeen I called later to see if I could get a guest pass for my mother. That we would visit today. The girl (not sure if it’s the same receptionist) who answered seemed to be whatever about me bringing a guest, and just sort of seemed to be whatever about helping me out over the phone.

I have been a member at this location for over 5 years. the people behind the desk are rude most of the times they do not even acknowledge you when you enter the gym. They scan your card without looking at you or saying hello. Worst of all is the manager there. she never smiles she never says hello to anyone. She is quick to judge very very slow and negligent about having the machine fixed.

the front desk girl is a cutie and she’s really nice. that’s why I’ll give this place 2 stars. I’m a swimmer so. I love cardio and wanted to swim in the pool. Unfortunately the lanes were filled up even at 7:00 am…
yes I know I could of just lifted weights, but I hate lifting weights. that is why I wanted to go in the pool/​spa. The old folks were hogging the damn pool smh. Also, I was waiting in the locker room just to see if one the old ladies can just hop out of a lane I can finally swim, but that never happend when I was in the locker room a old man was walking around ass naked with his pecker out… Wtf man seriously this isn’t Junior high gym class in the 1950s. Times have changed put a damn towel on, brother.
Okay I am done ranting.

This place is a total joke. I switched from 24 hour fitness to this gym and it was a total mistake. The girls at the front desk have complete attitudes. They never greet you. They look like they are in total agony. If you hate your job, get a new one. The least LA fitness could do is hire girls at the front desk who actually enjoy being alive and breathing.

This gym is not a good place to go if you have kids. In my opinion, their babysitting area is not a safe place. We canceled our membership because of this. The employees were rude and I had to fight to cancel our memberships.
** this is my second review because my first was somehow removed from the site by Unilocal.
** I had to edit this post because of a warning email I received from Unilocal

Andre, one of the trainers, is great! He loves being a trainer and it shows in our training sessions. I always leave feeling like I had a great workout. The classes are really great, too!

This is a review of the gym’s policy and not necessarily of the gym or its staff… being that I never made it inside.
I downloaded the 3 day pass so I could check out the gym and what the commute would be like for me at certain times of the day. I currently workout at crunch and the vibe there is really lacking so I was hoping to go in and give LA fitness a try. When I arrived they scanned my pass but told me I needed to talk to a sales rep first in order to use my pass. (Typical gym sales gimmick, I get it. Fine.) But the front desk girl, who was plenty courteous, said all the sales associates were busy at the moment and asked if I wanted to come back at 11:00am, which was 1.5 hours later. Anyone who works out knows that getting to the gym is half the battle, and no, I don’t want to come back in almost 2 hours to start my workout. I want to workout now which is why I’m here.
So I left and went back to crunch to workout. Sorry LA Fitness, you lost a sale due to a dumb policy. Maybe let the person tryout the gym on a 3 day pass first, especially if there are no sales reps available, and then hound them for the sale. They’ll be back. Not me.

My rating is going to keep going down until the issues are corrected. The stain in the bathroom stall was «cleaned», meaning the stain itself was carelessly wiped. You can still see where it was, meaning they’ve made no attempt at cleaning all of the walls in the bathroom. The bandaids are still present in the showers. Still. BANDAIDS. If this is not corrected soon, I WILL contact the health department.

I’ve been an LA fitness member for years. I love the Zumba and yoga instructors. What I don’t like is the sound system in the fitness room it’s been broken for months, wish they’d fix it.

L.A. Fitness on Winchester in Temecula SUCKS!!!
They are quick to sweeten the pot for you and even quicker to take your money!
After a few quick months, I had to cancel my membership. This was 2 – 3 weeks ago. For some odd reason, they will take your money at the location but, they can’t cancel it. They gave me some sheets to mail out, which I did. I am completely out of their system but, guess what??? Today, they withdrew $ 89.99 out of my checking account. My bank tells me to call LA Fitness so they can credit my account. LA Fitness doesn’t have me in their data base so, they are not refunding anything. Really!!!