Ooh La La Dog Spaw

The grooming side of this business is fantastic. I was always happy with the job that was executed on my lab and he was happy. The customer service, organization and health knowledge is awful. As a former business owner myself that worked with clients at scheduled times, I am astonished at how many consistent mistakes are made with scheduling and the rude response when a clients availability doesn’t work with her own. The first appointment found her showing up a week early and each appointment that followed was met with a confirmation text that had the wrong time by hours. I was always able to accommodate the mistake thankfully until the final appointment. When she suffered a robbery and had to reschedule the day of or asked my to move time slots so she could finish up earlier or fit someone else in, I didn’t think twice about it. With children in school and pick up times, I am unable to schedule at certain times of the day however. When I attempted to make an appointment for my new puppy I asked when her availability was and let her know I wasn’t in a hurry. I was told in a text that if I couldn’t be more flexible with my schedule and take the single time slot I was offered I was going to have to pay a higher rate. This after I was more than accommodating with her constant mistakes. I was also told the week prior when, on the advice of my vet I decided to wait a few days after my new puppies final shots, that my new dog would be fine and she could groom despite my vets recommendation. She stated that was only a rule for groomers out of store fronts and not mobile units. Illness is illness and it doesn’t discriminate between a grooming table at a fixed location or in the back of a trailer. There are far too many competitors in the area to be treated poorly.

We sent a message via Unilocal to inquire about pricing. They replied back within the hour with a breakdown of their price structure for two golden retrievers. They arrived early and were very organized and informative about the process. They took both dogs at the same time which we really liked. Our dogs were groomed exactly to our expectations as discussed before they started. I highly recommend this company to groom your fur kids! We have found our new groomers!

«Today, I had an appointment that was made 6 weeks prior for 2:30pm. This interchange actually began at 8:12am this morning,
Hello are we on for today at 2:30 for Titan and Lexi?
Ooh opps! It looks like sent your reminder to the other number
Just to clarify it is $ 69 per pet as long as there is no matting. Did you want to keep this app6
Appointment
$ 140 for both? What about our military discount?
Sorry we no longer offer discounts
Wow…Well they need to be groomed.
Mobile grooming is a luxury service, i understand if we dont dit into your budget. I can syggest a good shop in temecula Dirty Paws 19 516 954 300
There’s also a discount mobile called discount dog spa her name is Tracy and her number is 9 517 758 989
~2:45pm~
Are you running late?
Oh im sorry, i thought you didnt want the appointment, we took another dog
Interesting… as no were in my text messages did I say I was cancelling my pre-​scheduled appointment.
True but you never confirmed or agreed to the price increase
There was no need to confirm or agree on a price if that was stated. Maybe you forgot, but at your last visit is when you informed me, and I still kept the appt. If I were to cancel, than I would have. From the tone of your first message you have been out of line, and now I will address you. 1) Mobile pet grooming in my view is not a luxury if one can afford it. 2) Did you think that it may just be a necessity for a person, such as myself with a disability. 3) Tread lightly when mentioning a clients budget, as you are providing a service to the public, and need clients to maintain your budget. 4) Learn the key to verbal/​oral communication, not every situation is handled via text. 5) After my interaction with you today, I will make sure that I express my unpleasant experience with others.
I hope no else experiences this type of treatment, in my opinion a true professional always makes contact with a client and treats them with respect. This business did not.

I’ve now used this grooming service twice and wanted to share my wonderful experience with everyone. I love that my dog gets all the one-​on-​one attention he needs when he is being groomed. Unlike other grooming site offices, he doesn’t get anxious or nervous from all the other dogs barking and running around at those other places. He gets to be pampered and doted on by two friendly professional helpers. They really care about him and he’s so happy with himself when they’re done. Just look at his picture and that smile! That says it all!

Stephanie was extremely caring, attentive, and professional with my two babies. Bentley had three seizures during his grooming and Stephanie called me out every time to let me know, she was AMAZING with him. I can’t say enough good things about her and will definitely use her again.

I am blown away by my experience with Ooh la la. Alisha is my groomer, I have 7 dogs and she is wonderful, kind skilled and just a lovely person. She gave my Tessie and Puppy the best cut and style they have ever had from any groomer. truly, I hugged her and cried for a moment, She has us as a client and friend for life… Love her

I was blown away with how awesome Taylor was with my 11yr St Bernard and my 11yr Maltese. She did a great job with their grooming. And both fogs felt at ease with her… my maltese was even kissing her. I highly recommend Oh La La Dog Spaw.

I highly recommend this business. My sweet golden retriever, Penny, gets very car sick so taking her to a groomer doesn’t really work out for us. It is so convenient to have someone come to your house for the grooming service. Taylor is AMAZING with our sweet old girl. Penny absolutely loves her.

What a difference in my two Pomeranians. Taylor was fabulous. She was so very kind and gentle and did such a great job. First time ever using a mobile groomer and won’t be my last. Already have a repeat customer booked my appointment for December 6^th. I can totally see a change for the better in my doggies no more crying and anxiety. Thanks again Taylor see you in a couple of weeks.

Thank you so much for grooming my lilo!!! She looks fabulous!!! She got pink nails and loving them! Never used a Mobil groomer before. Can’t wait to have her groomed again!
Thank you!

We recently had our first grooming experience with Taylor from Ooh La La Mobile Dog Salon. She not only took the time to listen to our questions but made us and our Bella feel very comfortable. We were very pleased with the services we received and highly recommend their mobile salon to others.

Alisha, owner, is the BEST! She recently groomed my German Shepard and I can’t say enough good things about her and her service. I completely agree with the positive reviews below. Everything is super clean. She was also great with my dog. He looked and smelled great after his visit with Alisha. I will definitely call her again. I HIGHLY recommend Ooh La La Dog Spaw.

Alisha is great! She has now bathed both my labs twice, and not only do they love her, they look, feel and smell fabulous when she’s done. It’s obvious she is passionate about what she does and will treat your pet like her own.

Today was my first time using a mobile dog grooming service. After the services provided by Ooh La La Dog Spaw, I will be a loyal client for life!
Not only was everything very clean & sanitary, the Groomer/​Owner Alisha went above and beyond to make sure my precious pooch was comfortable and did a better job than most hairstylist for People :)
Showed up on time, very friendly & would highly HIGHLY recommend to anyone thinking about Mobile Grooming or switching Groomers.
My dog is usually stressed out the entire day even long after she’s home from the groomers… She was so happy & playful & not stressed at all! I’m convinced this is a Disneyland for Dogs on Wheels :):)
Alisha, Thank you thank you thank you!!!
Maizey thanks you too :)

First time using Oh La La Dog Spaw today! Alisha did an OUTSTANDING job on my beloved dog. We’ve gone to another place in town for years, but have seen this mobile dog Spaw around and thought we’d give it a try! Boy, am I glad we did! She was right on time, did a thorough and beautiful job on my (long overdue for a grooming) dog and it was a very reasonable price! No more dragging my dog all over town, Alisha is scheduled to come to us! Thanks for a job fantastically done!

This would be my first Unilocal review ever, so that speaks volumes as to what I think of Ooh La La Dog Spaw. The owner, Alisha, was simply AMAZING. Her website was easy to navigate, informative, included pricing, and was pretty much the reason I decided to call her. She was able to see my pug, Winston, the same day I made the appointment.
The mobile grooming/​bathing station was immaculate. She had nice, relaxing music playing in the background. She made Winston feel very calm and handled him with the utmost care. So much so that he looked like he was going to fall asleep in her lap!
In a nutshell, Ooh La La Dog Spaw exceeded my expectations. Calling Alisha is so much more convenient than driving your dog to a location, getting dog hair all over your car, and potentially stressing him/​her out with the company of other dogs. Your fur baby will definitely receive the one on one attention he/​she deserves.
Another little bonus is that the company has a Facebook page and will feature your pet, with the owner’s consent. It was a nice treat to be able to share Winston’s happy puggy face with friends and family. We have already made his next appointment for June!